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Thread: Trouble setting up pop3 account

  1. #1
    pcoovert is offline Starter Member
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    Default Trouble setting up pop3 account

    I just downloaded the latest version of Zimbra Desktop

    I am trying to set up a pop3 email account and I get the following error:
    SSL connection failure. Please check host and port settings

    I have double checked all of the information and confirmed it is the same as my Thunderbird account.

    I am using windows vista home premium.

    Any Suggestions?

  2. #2
    tombilliodeaux is offline Beginner Member
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    Here is what you need to do:
    acct type: POP
    Acct name: anything you want
    Your full name: anything you want
    email address: enter your email address
    RECEIVE MAIL:
    user name: your email address
    PW: email password
    INCOME MAIL SERVER: mail.yourservername.us port 110

    Sending mail: check Authenticate username & Pw
    Then enter:
    Name: whatever you want
    email: your email address
    SMTP Server: smtp.yourserver.com use port 2525
    Reply to: your email address
    NOTE: if you select "leave mail on server" you will get error message and have to select "delete after downloading".
    At least this was with 2.0. I spoke to Zimbro about this and currently is is a bug and suppose to be working on.
    It is not your server causing this as Zimbra reports. I am using Thunderbird because Zimbro will not leave my mail on my mail server...deletes from my mail server after I view it on my desktop.

  3. #3
    GoWilkes is offline Starter Member
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    Quote Originally Posted by tombilliodeaux View Post
    NOTE: if you select "leave mail on server" you will get error message and have to select "delete after downloading".
    I'm having the same problem in setting up a POP account. I'm using the same settings as Outlook and Thunderbird, but get the same error as the OP.

    I originally had selected "leave mail on server", but read your reply and changed it, but still have the same error. The only thing different is my SMTP port is 587, per the ISP, where you said to use 2525. Was that relevant, or just part of your example?

    This is on a new laptop running Windows 7, and a wireless connection.

  4. #4
    DEpple's Avatar
    DEpple is offline Active Member
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    I have been wondering the same thing... my server tells me that I use different ports, so I assume they may differ
    Last edited by DEpple; 09-24-2010 at 12:55 PM.

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