out-of-office auto-reply message

[Dominic Munangandu]

the out of office auto-reply box is disabled. how do i enable it?

[SpiderTech]

To set a vacation message or Out of Office reply:

1.Click the Preferences>Mail folder.
2.In the Receiving Messages section, check Send auto-reply message.
3.In the text box, enter the message to be sent, such as "I am currently out of the office and am checking voice mail but not email. I will return on June 1, 2009."
4.Set the start and end dates for using this message.
5. Click Save. The away message feature is enabled immediately.

This should do it.Reply to this thread if you have any other questions regarding the Out of Office message.

Best Regard,

Zimbra Hosted by The Message Center

[Dominic Munangandu]

I have followed these steps:-
1.Click the Preferences>Mail folder.
2.In the Receiving Messages section, check Send auto-reply message.
but the text box is disabled. that is where my problem is. Please any one to help. there is.

[soxfan]

What type of email account(s) are you using ZD with (ie ZCS, Gmail, IMAP, POP3, etc.)? The "Out of Office" auto-reply is a server-side setting, and may not be applicable for all types of accounts. Just a thought.