I've searched through the forum for this problem and find either a "fixed" answer back in 2008 or no answer to the previous question. I trying out Zimbra for the possible use of my company. I receive the error message "User account has been denied remote access form the client. Please check privileges to determine if a higher level of service is required." Zimbra claims to support Win Live access. I am unable to determine any level of service at Win Live. I find that other email accounts are able to connect and sync. Have no clue what to do next to set up Zimbra?