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Thread: Massively Duplicated Incoming Emails

  1. #1
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    Default Massively Duplicated Incoming Emails

    ----- Original Message -----
    From: "Ron" <ronald.davis@earthlink.net>
    To: support@zimbra.com
    Sent: Tuesday, February 23, 2010 12:16:37 AM
    Subject: SF: Case 00050109: Support

    *** NEW CASE: 00050109 ***
    |https://na2.salesforce.com/50040000009okoMAAQ

    |WARNING: Case created with UNKNOWN CUSTOMER!

    Subject: Support

    Your support portal is broken. It does not accept my email address as valid and thus does not allow me to report a problem with Zimbra desktop.

    Your Zimbra desktop repeatedly downloads duplicate emails, sometimes as many as a dozen copies. This problen occurs on both Windows XP and Windows 7 when accessing earthlink.net.

    Do you have a suggestion to avoid this problem, other than removing Zimbra from my computers?

    ronald.davis @earthlink.net

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by ronald.davis@earthlink.net View Post
    Your support portal is broken. It does not accept my email address as valid and thus does not allow me to report a problem with Zimbra desktop.
    The Support Portal isn't broken, it's for customers who have purchased Zimbra Collaboration Suite NE to report problems. Support for free ZCS Open Source and Zimbra Desktop is provided on these forums.

    Quote Originally Posted by ronald.davis@earthlink.net View Post
    Your Zimbra desktop repeatedly downloads duplicate emails, sometimes as many as a dozen copies. This problen occurs on both Windows XP and Windows 7 when accessing earthlink.net.

    Do you have a suggestion to avoid this problem, other than removing Zimbra from my computers?
    You haven't given any details of what type of server you're connecting to nor what errors you're seeing (other than the obvious mail duplicates) - have a look in the log file and see what errors there are.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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