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Thread: CSV contact import - destination folder greyed out

  1. #1
    andynz is offline Active Member
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    Default CSV contact import - destination folder greyed out

    Hi All. I am new to Zimbra but have the OS server installed and running along with using Zimbra desktop & webpage. I have setup a couple of contact folders and want to import and an exported CSV contact list from Outlook.

    The desktop instructions tell me to select options/importexport and type. But all I can see is file selection box (which I have selected my CSV with) and a grayed out destination button with all folders showing in the gray box.

    If I press import I get a drop down warning "not allowed to import to root folder or this type". This happens in both desktop and webpage access.

    Apologizes if this is a silly question and I am doing something stupid but can anyone help me with where I am going wrong. Root folder should be a hint I guess but how do I change that?

    Cheers
    Andy
    Auckland NZ

  2. #2
    andynz is offline Active Member
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    Looking a bit further under PREFERENCES the ALL ACCOUNTS section has an IMPORT/EXPORT option but my Zimbra server account does not. I can't find any configuration in the preferences or admin control panel to enable IMPORT/EXPORT.

    Current preferences looks like this http://www.tagnz.co.nz/images/zimim.jpg
    Last edited by andynz; 02-22-2010 at 06:43 PM. Reason: Add image link

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
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    Quote Originally Posted by andynz View Post
    Hi All. I am new to Zimbra but have the OS server installed and running along with using Zimbra desktop & webpage. I have setup a couple of contact folders and want to import and an exported CSV contact list from Outlook.
    You need the exported Outlook .csv file in this format: Import and Export of Contacts - Zimbra :: Wiki
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    andynz is offline Active Member
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    Thanks for the reply. I think it is some other problem. I tried a simple CSV file with one contact and the correct format and I still get the greyed out FOLDER box. If I press import I get NOT ALLOWED TO IMPORT TO ROOT FOLDER which is probably because I can't select a folder.

    Cheers
    Andy

  5. #5
    macdevin is offline Active Member
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    We are having the same issue.
    Using 6.0.5.
    Is this a bug that we need to file?

  6. #6
    andynz is offline Active Member
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    Sort of good to hear it is not me but a probably bug. I will list as a bug.

  7. #7
    andynz is offline Active Member
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    Hi. I logged the "bug" but in the process found the problem which was my error. I had file "test.CSV" and it needs to be lower case "test.csv".

    See if that works for you Macdevin.

    Cheers
    Andy
    Last edited by andynz; 03-02-2010 at 12:48 PM. Reason: Spelling

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