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Old 02-17-2010, 06:46 PM
Starter Member
 
Posts: 2
Default ZD2 Error

Hi Everybody,

After installing Zimbra Desktop 2 and try run, I get this error.

"Couldn't access Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to Zimbra Desktop - Zimbra - Forums.

Im using winXP SP3 platform. Hope you could help me on this.
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Old 02-17-2010, 07:36 PM
Zimbra Employee
 
Posts: 831
Default

please zip and attach zdesktop.log. you can find the file at:

C:\Documents and Settings\<username>\Local Settings\Application Data\Zimbra\Zimbra Desktop\log


Quote:
Originally Posted by rcpanagan View Post
Hi Everybody,

After installing Zimbra Desktop 2 and try run, I get this error.

"Couldn't access Zimbra Desktop server. If issue persists after reinstall, please check logs for errors and report to Zimbra Desktop - Zimbra - Forums.

Im using winXP SP3 platform. Hope you could help me on this.
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  #3 (permalink)  
Old 02-17-2010, 07:51 PM
Starter Member
 
Posts: 2
Default

There is no such zdesktop.log found on log folder.
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  #4 (permalink)  
Old 02-18-2010, 05:32 PM
Zimbra Employee
 
Posts: 831
Default

are you using a non-ascii user name on your xp sp3 ?

Quote:
Originally Posted by rcpanagan View Post
There is no such zdesktop.log found on log folder.
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