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Thread: SSL connection failure. Please check host and port settings.

  1. #1
    anbongdem Guest

    Angry SSL connection failure. Please check host and port settings.

    When i add new account, i have a proplem....
    Code:
     SSL connection failure. Please check host and port settings.
    Please see it in my Attach File...
    Attached Images Attached Images

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by anbongdem View Post
    When i add new account, i have a proplem....
    Code:
     SSL connection failure. Please check host and port settings.
    Please see it in my Attach File...
    Does the mail server require an SSL connection? What happens if you try an IMAP connection? What type of mail server is this?
    Last edited by phoenix; 11-20-2009 at 10:17 AM.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    anbongdem Guest

    Default

    Quote Originally Posted by phoenix View Post
    Does the mail server require an SSL connection? What happens if you try an IMAP connection? What type of mail server is this?
    Many's thank for your reply,
    i'm still this proplem
    type of my server are linux....

    please help me...
    Last edited by phoenix; 11-20-2009 at 10:17 AM.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by anbongdem View Post
    Many's thank for your reply,
    i'm still this proplem
    type of my server are linux....

    please help me...
    I've asked you some other questions, please answer them. When I asked what type of mail server I meant is it gmail, yahoo, postfix, AOL or what?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    anbongdem Guest

    Default

    I'm sorry...

    i uses IMAP but cannot connect so try again with POP

  6. #6
    anbongdem Guest

    Default

    Please, help me, i'm still have this problem when i try Zimbra Desktop

  7. #7
    LMStone's Avatar
    LMStone is offline Moderator
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    It's hard for us to help you if don't answer all of Bill's questions...

  8. #8
    rjgraves is offline Starter Member
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    I have the same problem. I am setting up an IMAP account that does not use SSL. All servers and ports have been verified by our IT staff and are correct. Is there something I may be missing?

  9. #9
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by rjgraves View Post
    I have the same problem. I am setting up an IMAP account that does not use SSL. All servers and ports have been verified by our IT staff and are correct. Is there something I may be missing?
    How about answering the questions in post #4? Can you actually telnet to the server and on the correct port and get a response (please post the output for confirmation)?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  10. #10
    coalminecanary is offline Starter Member
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    I am having the same problem.

    I have set all of my information up to match what I have in my functioning Thunderbird install on the same machine.

    The only difference is that the outgoing mail server here uses TLS, not SSL and does not support unsecured connections.

    Whether or not I check SSL in the outgoing mail section, I get the same error as the original poster. Even when I try to use my (external, tested working) smtp server without security, I get the same SSL error message.

    I cannot get past this screen at all. If I remove my SMTP info, it tells me I have to fill something in. If I fill it in, I get an ssl error.

    Unfortunately, the error does not give an indication regarding which mail server it can't connect to, so troubleshooting is difficult - is it the incoming or the outgoing that is choking zimbra? Can't tell because it doesn't tell me!

    My incoming server is imap, and I have used the exact settings that are working in my thunderbird install.

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