Failure to get messages from the account

[davidg]

I am facing very similar errors myself... Only i'm restoring messages... And yes, the user has A LOT of filters...

Restore fails with:

# zmrestore -ca -a user@some.zimbra.host -pre res_
Error occurred: system failure: link(/opt/zimbra/store/0/403/msg/29/1169600-1537476.msg, /opt/zimbra/store/0/403/msg/29/1169600-1537476.msg): No such file or directory
#

I am still using 6.0.7 but i fear, this hasn't been fixed in the latest version?

Has anyone actually managed to fix this issue?



D.

[sebastian_ita]

My solution was to deactivate the filters, then check all of them to make sure no one clashed with another before activating most of them again. I'm using 6.0.10 and the problem is still present if people are not careful with filters.

[davidg]

Ok, thanks for the reply.

What do u mean with 'not careful with filters' ? This starts to happen if the user has an X amount of filters or? The user i'm trying to restore has 42 filters active.

Oddly enough, restore of a different user - myself for example (i have 10 active filters) works perfectly fine...





D.

[sebastian_ita]

Originally Posted by davidg

Ok, thanks for the reply.

What do u mean with 'not careful with filters' ? This starts to happen if the user has an X amount of filters or? The user i'm trying to restore has 42 filters active.

Oddly enough, restore of a different user - myself for example (i have 10 active filters) works perfectly fine...

I verified the problem when two or more filters tried to move the same message from the same folder at the same time. I have too a dozen of filters active in my profile and they work just fine, but if a message in the inbox can be moved by more filters at the same time, regardless of the priorities defined in the preferences, the error appears. Or at least that was my experience.

[davidg]

Thanks for the info, i'll look into that as well.


D.

[dgiraldi]

I am still having the issue. xxx.msg does not exist"

I have deleted all my filters deleted my desktop acount creat a new one and while sync is running the error appears.
Any other sugestion?

Tks,
Daniel

[awktane]

I encountered this problem. I tried the permissions solution on the first page without any luck. I then started playing with the filters and got it to work. There was a filter that moved the message into a different folder followed by a filter that tagged a message. Both did not have the "Do not process additional filters" checkbox checked. I put the tag filter first and did not check the "Do not process" and followed it by the move folder filter and checked off "do not process". I'm not sure which of the above fixed the problem but something did.