Mail that doesnt go where it should...

[Xenus98]

Hello,

I have a problem..for sure..or I would not be writing by now... So.. Im sending an email from an ubuntu machine to a user X@mydomain.com and when this mail is passing through zimbra, the user X is becoming the user Y. I have no alias for user X ! So Im wondering what is happening...

In the following trace, you can see an email sent by logwatch for admin@mondomaine.com that is becoming suddently userY@mondomaine.com !! Then, like there is an alias on userY for userX, userX finally receive the email...

But there was no alias on admin@mondomaine.com...so why did it become userY@mondomaine.com ???

here is the trace:
Return-Path: logwatch@video3.mondomaine.com
Received: from zimbra.mondomaine.com (LHLO zimbra.mondomaine.com) (192.168.3.7) by
zimbra.mondomaine.com with LMTP; Wed, 11 Nov 2009 15:36:57 +0100 (CET)
Received: from localhost (localhost [127.0.0.1])
by zimbra.mondomaine.com (Postfix) with ESMTP id 4A7AA208001
for <userX@mondomaine.com>; Wed, 11 Nov 2009 15:36:57 +0100 (CET)
X-Virus-Scanned: amavisd-new at
X-Spam-Flag: NO
X-Spam-Score: -2.358
X-Spam-Level:
X-Spam-Status: No, score=-2.358 tagged_above=-10 required=6.6
tests=[AWL=0.140, BAYES_00=-2.599, NORMAL_HTTP_TO_IP=0.001,
RDNS_DYNAMIC=0.1]
Received: from zimbra.mondomaine.com ([127.0.0.1])
by localhost (zimbra.mondomaine.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id g6zSgqDBiOYq for <fc@mondomaine.com>;
Wed, 11 Nov 2009 15:36:57 +0100 (CET)
Received: from zimbra.mondomaine.com (zimbra.mondomaine.com [127.0.1.1])
by zimbra.mondomaine.com (Postfix) with ESMTP id CFEC81F8002
for <userY@mondomaine.com>; Wed, 11 Nov 2009 15:36:56 +0100 (CET)
Received: from zimbra.mondomaine.com (LHLO zimbra.mondomaine.com) (192.168.3.7) by
zimbra.mondomaine.com with LMTP; Wed, 11 Nov 2009 15:36:56 +0100 (CET)
Received: from localhost (localhost [127.0.0.1])
by zimbra.mondomaine.com (Postfix) with ESMTP id A9F04208005
for <admin@mondomaine.com>; Wed, 11 Nov 2009 15:36:56 +0100 (CET)
X-Virus-Scanned: amavisd-new at
Received: from zimbra.mondomaine.com ([127.0.0.1])
by localhost (zimbra.mondomaine.com [127.0.0.1]) (amavisd-new, port 10024)
with ESMTP id C-xz3seafz2H for <admin@mondomaine.com>;
Wed, 11 Nov 2009 15:36:46 +0100 (CET)
...

thanks for helping and by the way, what mean LHLO ?

[y@w]

LHLO is the LMTP equivalent to EHLO in SMTP. Zimbra uses LMTP to deliver messages between Zimbra servers in your cluster. See: Local Mail Transfer Protocol - Wikipedia, the free encyclopedia


This user doesn't happen to have a forward setup in their account or a filter that would cause the message to forward, do they?

[Xenus98]

Hi, thanks for the explanations about LHLO.

The user admin@mondomaine.com has no alias. He has no mail filter in his mailbox. In his account, there is nothing configured to forward to anybody...

I'm really wondering if the configuration that I see in the interface is not different then the real and actual configuration... can it be possible that something would be wrong between what I see in the GUI and what is under cover ? Is there any simple check I could do under command line mode ? Well, I guess I dont have access in command line mode....

So I dont know where I should look.. and what I can check....

[y@w]

Do you have access to the Zimbra admin console? There's is a blind forward option in the admin console that wouldn't be visible to the user.

[Xenus98]

I have access to the admin console (port 7071). Where is this blind forward option you're talking about ?

[ArcaneMagus]

Account details -> Forwarding tab -> "Forwarding addresses hidden from the user" section.

From the log that you posted mail being sent to the admin user is being forwarded to userY@domain.tld...

[Xenus98]

I'm using zimbra in french.

I guess "forwarding tab" is "redirection" tab in french. And in this place, there is nothing, everything is empty.

[Xenus98]

message up^^