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Thread: Mail that doesnt go where it should...

  1. #1
    Xenus98 is offline Junior Member
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    Unhappy Mail that doesnt go where it should...

    Hello,

    I have a problem..for sure..or I would not be writing by now... So.. Im sending an email from an ubuntu machine to a user X@mydomain.com and when this mail is passing through zimbra, the user X is becoming the user Y. I have no alias for user X ! So Im wondering what is happening...

    In the following trace, you can see an email sent by logwatch for admin@mondomaine.com that is becoming suddently userY@mondomaine.com !! Then, like there is an alias on userY for userX, userX finally receive the email...

    But there was no alias on admin@mondomaine.com...so why did it become userY@mondomaine.com ???

    here is the trace:
    Return-Path: logwatch@video3.mondomaine.com
    Received: from zimbra.mondomaine.com (LHLO zimbra.mondomaine.com) (192.168.3.7) by
    zimbra.mondomaine.com with LMTP; Wed, 11 Nov 2009 15:36:57 +0100 (CET)
    Received: from localhost (localhost [127.0.0.1])
    by zimbra.mondomaine.com (Postfix) with ESMTP id 4A7AA208001
    for <userX@mondomaine.com>; Wed, 11 Nov 2009 15:36:57 +0100 (CET)
    X-Virus-Scanned: amavisd-new at
    X-Spam-Flag: NO
    X-Spam-Score: -2.358
    X-Spam-Level:
    X-Spam-Status: No, score=-2.358 tagged_above=-10 required=6.6
    tests=[AWL=0.140, BAYES_00=-2.599, NORMAL_HTTP_TO_IP=0.001,
    RDNS_DYNAMIC=0.1]
    Received: from zimbra.mondomaine.com ([127.0.0.1])
    by localhost (zimbra.mondomaine.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id g6zSgqDBiOYq for <fc@mondomaine.com>;
    Wed, 11 Nov 2009 15:36:57 +0100 (CET)
    Received: from zimbra.mondomaine.com (zimbra.mondomaine.com [127.0.1.1])
    by zimbra.mondomaine.com (Postfix) with ESMTP id CFEC81F8002
    for <userY@mondomaine.com>; Wed, 11 Nov 2009 15:36:56 +0100 (CET)
    Received: from zimbra.mondomaine.com (LHLO zimbra.mondomaine.com) (192.168.3.7) by
    zimbra.mondomaine.com with LMTP; Wed, 11 Nov 2009 15:36:56 +0100 (CET)
    Received: from localhost (localhost [127.0.0.1])
    by zimbra.mondomaine.com (Postfix) with ESMTP id A9F04208005
    for <admin@mondomaine.com>; Wed, 11 Nov 2009 15:36:56 +0100 (CET)
    X-Virus-Scanned: amavisd-new at
    Received: from zimbra.mondomaine.com ([127.0.0.1])
    by localhost (zimbra.mondomaine.com [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id C-xz3seafz2H for <admin@mondomaine.com>;
    Wed, 11 Nov 2009 15:36:46 +0100 (CET)
    ...

    thanks for helping and by the way, what mean LHLO ?

  2. #2
    y@w's Avatar
    y@w
    y@w is offline Moderator
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    LHLO is the LMTP equivalent to EHLO in SMTP. Zimbra uses LMTP to deliver messages between Zimbra servers in your cluster. See: Local Mail Transfer Protocol - Wikipedia, the free encyclopedia


    This user doesn't happen to have a forward setup in their account or a filter that would cause the message to forward, do they?

  3. #3
    Xenus98 is offline Junior Member
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    Hi, thanks for the explanations about LHLO.

    The user admin@mondomaine.com has no alias. He has no mail filter in his mailbox. In his account, there is nothing configured to forward to anybody...

    I'm really wondering if the configuration that I see in the interface is not different then the real and actual configuration... can it be possible that something would be wrong between what I see in the GUI and what is under cover ? Is there any simple check I could do under command line mode ? Well, I guess I dont have access in command line mode....

    So I dont know where I should look.. and what I can check....

  4. #4
    y@w's Avatar
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    Do you have access to the Zimbra admin console? There's is a blind forward option in the admin console that wouldn't be visible to the user.

  5. #5
    Xenus98 is offline Junior Member
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    I have access to the admin console (port 7071). Where is this blind forward option you're talking about ?

  6. #6
    ArcaneMagus's Avatar
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    Account details -> Forwarding tab -> "Forwarding addresses hidden from the user" section.

    From the log that you posted mail being sent to the admin user is being forwarded to userY@domain.tld...

  7. #7
    Xenus98 is offline Junior Member
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    I'm using zimbra in french.

    I guess "forwarding tab" is "redirection" tab in french. And in this place, there is nothing, everything is empty.

  8. #8
    Xenus98 is offline Junior Member
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    message up^^

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