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Thread: Adding an Email

  1. #1
    k.doyle is offline Starter Member
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    Exclamation Adding an Email

    For this step:

    Incoming Mail Server. Enter the Zimbra server address. This is typically in the form of mail.example.com. This is the server that your account is on.

    ... i did enter the one that i use.
    actually, i tried a couple.

    https://mail.uoguelph.ca/zimbra/
    https://mail.uoguelph.ca/
    mail.uoguelph.ca

    none of them worked. it says 'Please correct missing/invalid input' and highlights 'incoming mail server' in red.

    UGH!!!

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by k.doyle View Post
    For this step:

    Incoming Mail Server. Enter the Zimbra server address. This is typically in the form of mail.example.com. This is the server that your account is on.

    ... i did enter the one that i use.
    actually, i tried a couple.

    https://mail.uoguelph.ca/zimbra/
    https://mail.uoguelph.ca/
    mail.uoguelph.ca

    none of them worked. it says 'Please correct missing/invalid input' and highlights 'incoming mail server' in red.

    UGH!!!
    Did you check the box titled: "Security Use SSL encryption when accessing this server"?

    BTW, you would use this for the incoming mail server:

    Code:
    mail.uoguelph.ca
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    k.doyle is offline Starter Member
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    yes, i checked that box.

    and that's the incoming thing i typed in the first time.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Which operating system are you using? Does the correct port 443 show next to the incoming server name? Can you try the following command: telnet mail.uoguelph.ca 443 - does that get any response? Could you have any firewall or any resident anti-virus software blocking this?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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