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Old 07-03-2009, 02:32 PM
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Posts: 9
Unhappy [SOLVED] PDF attachments... "could not be opened because the associated helper a

In some cases Zimbra desktop (Ubuntu 9.04) complains upon trying to open attached PDF files. The error message is part of a dialog that says "Download error" in title bar, and the displays

/tmp/name of file.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

I just upgraded to FF3.5, which may be the issue. Acrobat files open properly within FF3.5. Acrobat files also open properly from file system.

I have tried changing the settings in Firefox to "always ask" with no effect.

Any suggestions?
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Old 07-04-2009, 06:49 AM
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I'm not an FF user, but doesn't it have a spot to set helper applications by filetype? You should be able to specify in there that pdf files use a specific application.

SK
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Old 07-08-2009, 07:21 AM
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The answer lies in this post: [SOLVED] Attachements only get saved

One needs to edit the file mimetype.rdf in the profile folder.
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