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Thread: [SOLVED] PDF attachments... "could not be opened because the associated helper a

  1. #1
    Kendoori is offline Junior Member
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    Unhappy [SOLVED] PDF attachments... "could not be opened because the associated helper a

    In some cases Zimbra desktop (Ubuntu 9.04) complains upon trying to open attached PDF files. The error message is part of a dialog that says "Download error" in title bar, and the displays

    /tmp/name of file.pdf could not be opened, because the associated helper application does not exist. Change the association in your preferences.

    I just upgraded to FF3.5, which may be the issue. Acrobat files open properly within FF3.5. Acrobat files also open properly from file system.

    I have tried changing the settings in Firefox to "always ask" with no effect.

    Any suggestions?

  2. #2
    sklimback is offline Member
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    Default

    I'm not an FF user, but doesn't it have a spot to set helper applications by filetype? You should be able to specify in there that pdf files use a specific application.

    SK

  3. #3
    Kendoori is offline Junior Member
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    The answer lies in this post: [SOLVED] Attachements only get saved

    One needs to edit the file mimetype.rdf in the profile folder.

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