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Thread: changing primary account email address in ZDesktop?

  1. #1
    gnyce is offline Advanced Member
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    Default changing primary account email address in ZDesktop?

    I changed my primary account address within Zimbra Admin, and made sure that it took effect within the ZCS webmail. However, how do I go about doing the same thing in ZDesktop? Preferences, Accounts still show the old primary account address....

    thanks,
    Greg

  2. #2
    gnyce is offline Advanced Member
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    Default

    further to this - if I go into Account Setup, and change the email address there, and Validate/Save, it appears to take it, but upon coming out of that, it shows as 'unchanged'. Wondering if I have to "Reset"?

  3. #3
    gnyce is offline Advanced Member
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    Default

    Reset will kill any archived data... requiring a backup of that first. Tried it anyway, and it did not seem to work (although in its' defense, I did not wait the entire period).

    Deleting and re-creating the account of course works, but I'm hoping there is a better workaround - we have Sales out in the field using ZDesktop, and I am hoping that they do not have to do this.

    Devs? Any options?

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