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Thread: Zimbra Desktop Spell Checker not catching most errors

  1. #1
    christinesf is offline New Member
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    Default Zimbra Desktop Spell Checker not catching most errors

    I have been using both Desktop and the web version, and while I prefer the Desktop, the spell checker does not work properly (it does work with the web version). I have read the forums and it sounds like a standard English spell check is installed by default, but it is not catching most spelling errors (usually very bad typos). Sometimes it does catch an error (little red dot underline), but it happens for only a small fraction of spelling errors. I always install new updates for Zimbra, but this has had no effect. Also I am having the exact same problem with a new computer and a new install.

    Anyone else having this problem? Thanks.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    How about some examples of what it is, and is not, catching?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    christinesf is offline New Member
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    Default examples of spelling errors not caught

    I just typed an email and noticed these errors:

    situatin
    probabion

    Typos for situation (situatin) and probation (probabion). In the email I typed, last names that were not recognized had the little red dot underlines (so spell check was active), but the above words had nothing to flag them as misspellings.

    In this forum post, the above words in parentheses have the little red dot underlines.

    The email I was writing was a reply to a message I received.

  4. #4
    phoenix is online now Zimbra Consultant & Moderator
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    Well, those words show as spelling errors on my version of ZD with the UK English interface. My first guess would be that you've possibly added them to your dictionary at some time.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    christinesf is offline New Member
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    Default dictionary

    Which dictionary? And how would I have added them to that dictionary (I am not in the practice of adding words to any dictionary). Is there a way I can troubleshoot (e.g., clear the dictionary you refer to)?

    As I mentioned in my original post, I am now on a brand new computer with a brand new OS and new software installation (and still having the same problem I had on my previous computer). Both computers are Macs. My emails were migrated from my old computer to the new.

  6. #6
    jmhe is offline Zimbra Employee
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    I tried on Mac with default US English dictionary. Those words were caught just fine.

    Do you have this file under your installation directory?

    profile/persdict.dat

    Quote Originally Posted by christinesf View Post
    Which dictionary? And how would I have added them to that dictionary (I am not in the practice of adding words to any dictionary). Is there a way I can troubleshoot (e.g., clear the dictionary you refer to)?

    As I mentioned in my original post, I am now on a brand new computer with a brand new OS and new software installation (and still having the same problem I had on my previous computer). Both computers are Macs. My emails were migrated from my old computer to the new.

  7. #7
    jmhe is offline Zimbra Employee
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    also, what's the version of your mac os? what's the locale of it?

    i assume you installed zd using US English, right?

  8. #8
    christinesf is offline New Member
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    I just checked, and I do not have the following file under profile:
    persdict.dat

    I also ran a search on the entire Zimbra DT folder and could not find it. So, I am assuming that is the problem?

  9. #9
    bbarrons is offline Special Member
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    here is a screen shot of an email I was composing just to prove that spell checker does not work at all in the desktop version. The first mispelled word offers a suggestion but a single other mispelled word offers one. This is installed on a ubuntu server version 8.04 using a gnome desktop. I tried the same thing on my windows xp box with the same results.
    Attached Images Attached Images

  10. #10
    bbarrons is offline Special Member
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    update to the last post. the spell checker works as stated by zimbra on the windows xp box. all mispelled words are found without a problem. So, it seems that the spell checker is not working on my ubuntu box as well as my wifes ubuntu box ( version 9.04)

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