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Thread: How to I cleanup error messages

  1. #1
    COD
    COD is offline New Member
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    Default How to I cleanup error messages

    When I installed Zimbra Desktop (IMAPing to Exchange 2003) I deleted the Exchange public folders from Desktop. However, I get hundreds of error messages everyday telling me that I don't have permission to delete shared folders. So I need to either bring back the folder icons so I can set them to not sync, or otherwise tell Zimbra to strop trying to delete them.

    How do I do this?

  2. #2
    jmhe is offline Zimbra Employee
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    Can you show us one such error message ?

    Quote Originally Posted by COD View Post
    When I installed Zimbra Desktop (IMAPing to Exchange 2003) I deleted the Exchange public folders from Desktop. However, I get hundreds of error messages everyday telling me that I don't have permission to delete shared folders. So I need to either bring back the folder icons so I can set them to not sync, or otherwise tell Zimbra to strop trying to delete them.

    How do I do this?

  3. #3
    balusss is offline Active Member
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    jmhe:
    how to remedy the errors i get like this:
    -->
    2009-05-29 13:45:00,406 DEBUG [mid=2] [] datasource - Local folder '/Trash/Sent Items' was deleted
    2009-05-29 13:45:00,407 INFO [mid=2] [] datasource - Remote folder 'Trash/Sent Items': deleting folder
    2009-05-29 13:45:14,084 ERROR [mid=2] [] datasource - Unable to delete remote folder
    com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: The specified mailbox is a pre-defined mailbox and cannot be deleted.
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:186)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:182)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:96)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:82)
    at com.zimbra.cs.mailclient.imap.ImapConnection.delet e(ImapConnection.java:196)
    at com.zimbra.cs.datasource.RemoteFolder.delete(Remot eFolder.java:74)
    at com.zimbra.cs.datasource.ImapFolderSync.deleteRemo teFolder(ImapFolderSync.java:463)
    at com.zimbra.cs.datasource.ImapFolderSync.checkTrack edFolder(ImapFolderSync.java:448)
    at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:123)
    at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:216)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:193)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:152)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:437)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    <--

  4. #4
    COD
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    Here is an example of the error messages.

    Product name: Zimbra Desktop
    Product version: 1.0
    Build ID: 1537
    Release type: R
    OS Platform: Windows XP x86 5.1
    Time of event: 2009-05-29 08:05:28
    Error type: DELETE failed: Access denied.
    Item ID: 321
    Error summary: Synchronization of folder 'Public Folders/Add Team/Email Tests/Manager2 Email' disabled due to error: Unable to delete remote folder

    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=79):
    ----------------------------------------------------------------------------

    Failed request: C70 DELETE "Public Folders/Add Team/Email Tests/Manager2 Email"

    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Access denied.
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:185)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:181)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:95)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:81)
    at com.zimbra.cs.mailclient.imap.ImapConnection.delet e(ImapConnection.java:196)
    at com.zimbra.cs.datasource.RemoteFolder.delete(Remot eFolder.java:69)
    at com.zimbra.cs.datasource.ImapFolderSync.deleteRemo teFolder(ImapFolderSync.java:467)
    at com.zimbra.cs.datasource.ImapFolderSync.checkTrack edFolder(ImapFolderSync.java:452)
    at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:127)
    at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:209)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:186)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:145)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:88)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:417)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:389)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:431)
    at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:361)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    ----------------------------------------------------------------------------

  5. #5
    dac
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  6. #6
    vmahajan is offline Zimbra Employee
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    Can you provide details of how you configured the exhange public folders so that get synced by zdesktop?

    Thanks.

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