Oops! Browser is blocking Popups

[peer]

When I click an attachment (attached Email) Zimbra Desktop shows the following errer: "Oops! Browser is blocking Popups". How can I turn this off?
Regards

[nacho]

Are you running this inside firefox? Have a look at the popup blocker preferences

[peer]

I don't know what browser Zimbra Desktop uses (to me it looks like an independent application). I usually use Firefox yes, but the popup message appears only with Zimbra Desktop. It works perfectly with Zimbra webinterface (with Firefox).

[nacho]

It uses Prism by default.

Very strange - I don't have the issue. I'll leave this to someone who knows more about prism

[king0770]

Originally Posted by peer

When I click an attachment (attached Email) Zimbra Desktop shows the following errer: "Oops! Browser is blocking Popups". How can I turn this off?
Regards

Peer,

Does this happen everytime you attempt to attach a file to a message?

If so, can you do another attempt, then send the zdesktop.log file?

[peer]

No it doesn't happen when I attach a file. It happens when I either try to detach the email composer or check the box "create new message in new window".

Strangely enough...now it works after a reboot. If it happens again, i'll check that log file.
Thanks anyway.

btw: the logfile contains quite a lot of date I wouldn't want to share with the internet. ;-)

[king0770]

Well let us know if it happens again. If it does, you can send a private message to me with the file.

Take care!

[Lamar Veatch]

I'm also having this message pop up from time to time, blocking my view of that particular email. I'm also using Firefox, in which I've carefully turned off the pop-up blocker. I would also appreciate any suggestions for a resolution to this problem.

---Lamar

[Siechert]

We had the same problem here.

Browser: Firefox, Windows

What we found so far is that turning off the pop-up blocker has no effect. However, we did learn that this only happens when you double-click on the subject of the unread email. If you double-click on the from area of the unread message, the message will open just fine.

Also, once the message has been read, it will then allow you to double-click on the subject area of the unread message, and no problems opening.

[DavidB]

Originally Posted by Siechert

We had the same problem here.

What we found so far is that turning off the pop-up blocker has no effect. However, we did learn that this only happens when you double-click on the subject of the unread email. If you double-click on the from area of the unread message, the message will open just fine.

Also, once the message has been read, it will then allow you to double-click on the subject area of the unread message, and no problems opening.

Aha - that really helped, but Firefox on Windows can still easily get to a point where nothing works except to drop Firefox and restart. It can happen several times a day. I have seen variations of this problem on Prism/Windows and Zimbra Desktop on Windows as well. If anyone can help nail this, it would be great. I'm willing to test, provide logs, etc.