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Thread: Adding a second Zimbra account fails to Desktop

  1. #1
    macdesign13 is offline Member
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    Unhappy Adding a second Zimbra account fails to Desktop

    When I set up Zimbra desktop on my MacBookPro (intel), running OS X 10.5.6 with 3 GIGs of RAM, my main account loaded fine. I also have a second Zimbra account I use for a sales list and I get this error when I try and add it. We have an internally hosted Zimbra machine running the enterprise version. It should be up to date...

    account.ACCOUNT_EXISTS: email address already exists: 8ab8a98d-28de-46b4-8af5-85793a07d846

    I downloaded the current version of Desktop yesterday (4-30-09).

    Any ideas?

  2. #2
    king0770's Avatar
    king0770 is offline Zimbra Employee
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    Quote Originally Posted by macdesign13 View Post
    When I set up Zimbra desktop on my MacBookPro (intel), running OS X 10.5.6 with 3 GIGs of RAM, my main account loaded fine. I also have a second Zimbra account I use for a sales list and I get this error when I try and add it. We have an internally hosted Zimbra machine running the enterprise version. It should be up to date...

    account.ACCOUNT_EXISTS: email address already exists: 8ab8a98d-28de-46b4-8af5-85793a07d846

    I downloaded the current version of Desktop yesterday (4-30-09).

    Any ideas?
    When you mentioned 'main' account, is this a Zimbra account? Do you actually have two separate ZCS accounts?

  3. #3
    jmhe is offline Zimbra Employee
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    you are running into this bug:

    Bug 35877 – allow setting up multiple accounts that share each other's folders


    Quote Originally Posted by macdesign13 View Post
    When I set up Zimbra desktop on my MacBookPro (intel), running OS X 10.5.6 with 3 GIGs of RAM, my main account loaded fine. I also have a second Zimbra account I use for a sales list and I get this error when I try and add it. We have an internally hosted Zimbra machine running the enterprise version. It should be up to date...

    account.ACCOUNT_EXISTS: email address already exists: 8ab8a98d-28de-46b4-8af5-85793a07d846

    I downloaded the current version of Desktop yesterday (4-30-09).

    Any ideas?

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