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Thread: Client crashes when shutting down the PC

  1. #1
    mrcoffee11 is offline Senior Member
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    Default Client crashes when shutting down the PC

    Hi!

    I installed the Zimbra clinet on my pc and every time I want to shut it down the client crashes. I get an error message with the question if I want to do a debug or not.

    Am I doing something wrong? How can I prevent this?

    Roderick

  2. #2
    jmhe is offline Zimbra Employee
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    can you attach a screen shot?

    Quote Originally Posted by mrcoffee11 View Post
    Hi!

    I installed the Zimbra clinet on my pc and every time I want to shut it down the client crashes. I get an error message with the question if I want to do a debug or not.

    Am I doing something wrong? How can I prevent this?

    Roderick

  3. #3
    mrcoffee11 is offline Senior Member
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    I can't add a screenshot as the computer is shutting down and starting a program to save screenshots fails.

    This is the error message:

    The instruction at "0x60954178" referenced at 0x00000000. The memory could not be read. Click OK to terminate the program. Click Cancel to debug the program.

    So I got this before and after I installed a fresh WindowsXP SP2 installation (with standard software I guess)

  4. #4
    jmhe is offline Zimbra Employee
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    you may try to re-run the installer. you can download the latest from www.zimbra.com

    Quote Originally Posted by mrcoffee11 View Post
    I can't add a screenshot as the computer is shutting down and starting a program to save screenshots fails.

    This is the error message:

    The instruction at "0x60954178" referenced at 0x00000000. The memory could not be read. Click OK to terminate the program. Click Cancel to debug the program.

    So I got this before and after I installed a fresh WindowsXP SP2 installation (with standard software I guess)

  5. #5
    edwaa is offline Junior Member
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    Question

    Quote Originally Posted by jmhe View Post
    can you attach a screen shot?
    I am getting a similar error. Running the Zimbra Desktop 1.0 build 1537 on Vista Ultimate. I get the error every time I shut down windows if Zimbra Desktop is still open.

    Screen shot:
    Attached Images Attached Images

  6. #6
    mrcoffe is offline Member
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    Default

    I still have the same situation too.

  7. #7
    jmhe is offline Zimbra Employee
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    in zd 1.1 (appx release date is fall this year), we will be using a new version of prism, which likely will have fixed it by then.

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