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Thread: [SOLVED] Zimbra desktop slowed down the system

  1. #1
    hvle is offline Active Member
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    Default [SOLVED] Zimbra desktop slowed down the system

    I am having zd configured with 2 zimbra mail accounts.
    One of the account contains more than 2000 message in Inbox. Also some other use accessed this account viar imap. In window task manager, zdesktop.exe and zdclient.exe constantly using cpu (average about 13%) even if zd is minimized.

    Is this normal?

  2. #2
    jjzhuang is offline Zimbra Employee
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    that really depends on the computer's spec. and how often have you setup the two accounts to sync?

  3. #3
    hvle is offline Active Member
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    I heard what you're saying. My pc is core2duo, not sure what speed is but it shouldn't be less than 2.0GH per core. Have 2GB ram.
    Oh, I should also mention that zdesktop & zdclient combined to used about 400MB memory.

    It's very often that I set up 2 accounts with a single mail client. 1 is company account and 1 is personal account. The company account is being used by everyone in the company (via imap).

  4. #4
    jjzhuang is offline Zimbra Employee
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    OK, your PC should have enough power to handle Desktop. We are aware of the memory consumption issue. That's something we try to improve on.

    How often does the CPU go up to 13&#37;? Is it constantly at 13%? Could you tail the log at <install>/log/zdesktop.log to see if any spike is correlated to activities?

  5. #5
    hvle is offline Active Member
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    zdclient jumped to about 30-40 &#37; when clicking and viewing a message. In background idle, it fluctuates between 3 -13 %, mostly staying at 5-6 % range.

    log:
    Code:
    2009-03-24 09:46:21,174 DEBUG [mid=7] [mid=7;] offline - initial: created message (24831): Forecasting
    2009-03-24 09:46:21,346 DEBUG [mid=7] [mid=7;] offline - initial: created message (24830): account error
    2009-03-24 09:46:21,440 DEBUG [mid=7] [mid=7;] offline - initial: created message (24828): RE: EFTB/EFTJ
    2009-03-24 09:46:21,533 DEBUG [mid=7] [mid=7;] offline - initial: created message (24827): WA end of day
    2009-03-24 09:46:21,643 DEBUG [mid=7] [mid=7;] offline - initial: created message (24826): Invoice printer - LP2
    2009-03-24 09:46:21,737 DEBUG [mid=7] [mid=7;] offline - initial: created message (24825): EFTB/EFTJ
    2009-03-24 09:46:21,987 DEBUG [mid=7] [mid=7;] offline - initial: created message (24823): RE: ZTEL - EMAIL SPACES
    2009-03-24 09:46:22,080 DEBUG [mid=7] [mid=7;] offline - initial: created message (24822): Font sizing
    2009-03-24 09:46:22,424 DEBUG [mid=7] [mid=7;] offline - initial: created message (24821): FW: Out of Stock Reports
    2009-03-24 09:46:22,518 DEBUG [mid=7] [mid=7;] offline - initial: created message (24820): cursor able to stop and change details
    2009-03-24 09:46:22,690 DEBUG [mid=7] [mid=7;] offline - initial: created message (24816): FW: 
    2009-03-24 09:46:22,799 DEBUG [mid=7] [mid=7;] offline - initial: created message (24815): freight for TEL
    2009-03-24 09:46:22,893 DEBUG [mid=7] [mid=7;] offline - initial: created message (24818): FW: robins kitchen for the attention  of Yang.
    2009-03-24 09:46:22,987 DEBUG [mid=7] [mid=7;] offline - initial: created message (24814): RE: CORF2PC
    2009-03-24 09:46:23,174 DEBUG [mid=7] [mid=7;] offline - initial: created message (24813): Price list
    2009-03-24 09:46:23,377 DEBUG [mid=7] [mid=7;] offline - initial: created message (24811): RE: FW: $ISUPL
    2009-03-24 09:46:23,487 DEBUG [mid=7] [mid=7;] offline - initial: created message (24817): robins kitchen for the attention  of Yang.
    2009-03-24 09:46:23,674 DEBUG [mid=7] [mid=7;] offline - initial: created message (24810): RE: ZTEL - EMAIL SPACES
    2009-03-24 09:46:23,752 DEBUG [mid=7] [mid=7;] offline - initial: created message (24809): $SREPTOT - SS totals - not matching up
    2009-03-24 09:46:23,862 DEBUG [mid=7] [mid=7;] offline - initial: created message (24808): Query SS - daily RR totals
    2009-03-24 09:46:23,987 DEBUG [mid=7] [mid=7;] offline - initial: created message (24807): Remaining Use Case
    2009-03-24 09:46:24,080 DEBUG [mid=7] [mid=7;] offline - initial: created message (24806): FW: $ISUPL
    2009-03-24 09:46:24,252 DEBUG [mid=7] [mid=7;] offline - initial: created message (24805): RE: HAG Users
    2009-03-24 09:46:24,346 DEBUG [mid=7] [mid=7;] offline - initial: created message (24804): RE: SOPHOS  LICENCE
    2009-03-24 09:46:24,502 DEBUG [mid=7] [mid=7;] offline - initial: created message (24803): Mick - Arrears for Henry Gillespie - FN47760
    2009-03-24 09:46:24,627 DEBUG [mid=7] [mid=7;] offline - initial: created message (24802): RE: OUR THOUGHTS
    2009-03-24 09:46:24,737 DEBUG [mid=7] [mid=7;] offline - initial: created message (24800): FW: DI
    2009-03-24 09:46:24,893 DEBUG [mid=7] [mid=7;] offline - initial: created message (24798): RE: FW: OX
    2009-03-24 09:46:26,065 DEBUG [mid=7] [mid=7;] offline - initial: created message (24797): FW: Monday
    2009-03-24 09:46:26,330 DEBUG [mid=7] [mid=7;] offline - initial: created message (24796): FW: Changes to Myer E-Commerce Operations
    2009-03-24 09:46:26,534 DEBUG [mid=7] [mid=7;] offline - initial: created message (24794): Re: ADJUSTMENTS not showing on Daily Logs
    2009-03-24 09:46:26,784 DEBUG [mid=7] [mid=7;] offline - initial: created message (24793): [rcp] <<< Backup FAILED >>>
    2009-03-24 09:46:27,065 DEBUG [mid=7] [mid=7;] offline - initial: created message (24792): [tsr] <<< Backup FAILED >>>
    2009-03-24 09:46:27,362 DEBUG [mid=7] [mid=7;] offline - initial: created message (24791): RE: Use Cases
    2009-03-24 09:46:27,534 DEBUG [mid=7] [mid=7;] offline - initial: created message (24790): RE: Kate S email not sending
    2009-03-24 09:46:27,659 DEBUG [mid=7] [mid=7;] offline - initial: created message (24789): RE: slacks creeek is missing a logi
    2009-03-24 09:46:27,846 DEBUG [mid=7] [mid=7;] offline - initial: created message (24788): FW: TOTALS AND MARGINS MISSING 
    2009-03-24 09:46:27,971 DEBUG [mid=7] [mid=7;] offline - initial: created message (24787): Update
    2009-03-24 09:46:28,190 DEBUG [mid=7] [mid=7;] offline - initial: created message (24786): [Fwd: $ITEMONE error]
    2009-03-24 09:46:28,284 DEBUG [mid=7] [mid=7;] offline - initial: created message (24785): RE: FW:
    2009-03-24 09:46:28,393 DEBUG [mid=7] [mid=7;] offline - initial: created message (24783): RE: SOPHOS  LICENCE
    2009-03-24 09:46:28,518 DEBUG [mid=7] [mid=7;] offline - initial: created message (24782): RE: slacks creek issue.
    2009-03-24 09:46:28,690 DEBUG [mid=7] [mid=7;] offline - initial: created message (24778): EDI Report: 23.05.07 Batch: WA-01
    2009-03-24 09:46:28,815 DEBUG [mid=7] [mid=7;] offline - initial: created message (24781): RE:NETWORK SHUTDOWN
    2009-03-24 09:46:28,956 DEBUG [mid=7] [mid=7;] offline - initial: created message (24780): E1800 LEDS Bulletin Update 6
    2009-03-24 09:46:29,174 DEBUG [mid=7] [mid=7;] offline - initial: created message (24779): DC - ISQ 32552 crash
    2009-03-24 09:46:29,362 DEBUG [mid=7] [mid=7;] offline - initial: created message (24777): FW: 
    2009-03-24 09:46:29,549 DEBUG [mid=7] [mid=7;] offline - initial: created message (24776): FW: 
    2009-03-24 09:46:29,674 DEBUG [mid=7] [mid=7;] offline - initial: created message (24775): FW: OX
    2009-03-24 09:46:29,846 DEBUG [mid=7] [mid=7;] offline - initial: created message (24774): Cannington L11 Issue
    2009-03-24 09:46:29,971 DEBUG [mid=7] [mid=7;] offline - initial: created message (24773): RE: CMQ
    2009-03-24 09:46:30,127 DEBUG [mid=7] [mid=7;] offline - initial: created message (24772): DI
    2009-03-24 09:46:30,252 DEBUG [mid=7] [mid=7;] offline - initial: created message (24770): RE: CMQ
    2009-03-24 09:46:30,377 DEBUG [mid=7] [mid=7;] offline - initial: created message (24769): FW: Add/ change new usernames & passwords
    2009-03-24 09:46:30,518 DEBUG [mid=7] [mid=7;] offline - initial: created message (24767): RE: Printers
    2009-03-24 09:46:30,643 DEBUG [mid=7] [mid=7;] offline - initial: created message (24765): FW: New VPN passwords
    2009-03-24 09:46:30,831 DEBUG [mid=7] [mid=7;] offline - initial: created message (24764): M200 System Documentation schedule
    2009-03-24 09:46:30,940 DEBUG [mid=7] [mid=7;] offline - initial: created message (24763): RE: File for Auditor
    2009-03-24 09:46:31,159 DEBUG [mid=7] [mid=7;] offline - initial: created message (24762): RE: FW:
    2009-03-24 09:46:31,315 DEBUG [mid=7] [mid=7;] offline - initial: created message (24761): RE: Printers
    2009-03-24 09:46:31,674 DEBUG [mid=7] [mid=7;] offline - initial: created message (24760): RE: FW: still got showroom dramas
    2009-03-24 09:46:31,846 DEBUG [mid=7] [mid=7;] offline - initial: created message (24759): FW: SHOWROOM INVOICES PRINTING OUT NONSENSE
    2009-03-24 09:46:31,956 DEBUG [mid=7] [mid=7;] offline - initial: created message (24757): REC - cannot refund with scanning ID - but can process sales??
    2009-03-24 09:46:32,299 DEBUG [mid=7] [mid=7;] offline - initial: created message (24758): LATEST NEWS - NOVEMBER 2007: ISSUE 34
    2009-03-24 09:46:32,440 DEBUG [mid=7] [mid=7;] offline - initial: created message (24755): FW: still got showroom dramas
    2009-03-24 09:46:32,565 DEBUG [mid=7] [mid=7;] offline - initial: created message (24753): FW: REC - updated program
    2009-03-24 09:46:32,737 DEBUG [mid=7] [mid=7;] offline - initial: created message (24752): FW: Macquarie Telecom - Change to Planned Work Notification (GR2927)
    2009-03-24 09:46:32,971 DEBUG [mid=7] [mid=7;] offline - initial: created message (24751): Moonee Ponds retail
    2009-03-24 09:46:33,065 DEBUG [mid=7] [mid=7;] offline - initial: created message (24750): REC - updated program
    2009-03-24 09:46:33,237 DEBUG [mid=7] [mid=7;] offline - initial: created message (24749): FW: still got showroom dramas
    2009-03-24 09:46:33,331 DEBUG [mid=7] [mid=7;] offline - initial: created message (24748): Susan's PC
    2009-03-24 09:46:33,424 DEBUG [mid=7] [mid=7;] offline - initial: created message (24747): lpp11 Login
    2009-03-24 09:46:33,549 DEBUG [mid=7] [mid=7;] offline - initial: created message (24746): RE: ZiBase
    2009-03-24 09:46:33,690 DEBUG [mid=7] [mid=7;] offline - initial: created message (24745): WA - RP
    2009-03-24 09:46:33,909 DEBUG [mid=7] [mid=7;] offline - initial: created message (24744): FW: 
    2009-03-24 09:46:34,034 DEBUG [mid=7] [mid=7;] offline - initial: created message (24743): CMQ
    2009-03-24 09:46:34,174 DEBUG [mid=7] [mid=7;] offline - initial: created message (24742): Showroom refunds - don't forget that they need that scanning ID to issue credits..
    2009-03-24 09:46:34,299 DEBUG [mid=7] [mid=7;] offline - initial: created message (24740): L16 - credti lanier printer not printing from Zibase
    2009-03-24 09:46:34,424 DEBUG [mid=7] [mid=7;] offline - initial: created message (24741): EXCOM Training Credits - Seize the opportunity!
    2009-03-24 09:46:34,643 DEBUG [mid=7] [mid=7;] offline - initial: created message (24739): RE: GRP REPORT NO. 55
    2009-03-24 09:46:34,753 DEBUG [mid=7] [mid=7;] offline - initial: created message (24738): Laura's email and laptop during maternity leave
    2009-03-24 09:46:34,893 DEBUG [mid=7] [mid=7;] offline - initial: created message (24737): RE: Opening of ports  [SAM 191332]
    2009-03-24 09:46:35,018 DEBUG [mid=7] [mid=7;] offline - initial: created message (24736): RE: Invoices generated with substitutions
    2009-03-24 09:46:35,174 DEBUG [mid=7] [mid=7;] offline - initial: created message (24734): FW: 3012981770 AEA1-CQD-077 N CONTAINER
    2009-03-24 09:46:35,331 DEBUG [mid=7] [mid=7;] offline - initial: created message (24735): Access Denied
    2009-03-24 09:46:35,503 DEBUG [mid=7] [mid=7;] offline - initial: created message (24733): Carlisle to Seacastle
    2009-03-24 09:46:35,628 DEBUG [mid=7] [mid=7;] offline - initial: created message (24732): Automated message please
    2009-03-24 09:46:35,799 DEBUG [mid=7] [mid=7;] offline - initial: created message (24731): Telstra Business Broadband Starter Configuration Advice
    2009-03-24 09:46:35,924 DEBUG [mid=7] [mid=7;] offline - initial: created message (24730): ADJUSTMENTS not showing on Daily Logs
    2009-03-24 09:46:36,018 DEBUG [mid=7] [mid=7;] offline - initial: created message (24728): RE: Invoices generated with substitutions
    2009-03-24 09:46:36,190 DEBUG [mid=7] [mid=7;] offline - initial: created message (24727): DESTIM details
    2009-03-24 09:46:36,331 DEBUG [mid=7] [mid=7;] offline - initial: created message (24726): ACFS email issue
    2009-03-24 09:46:36,534 DEBUG [mid=7] [mid=7;] offline - initial: created message (24725): FW: New VPN passwords
    2009-03-24 09:46:36,753 DEBUG [mid=7] [mid=7;] offline - initial: created message (24724): FW: Macquarie Telecom - Hazard Notification (GR2920)
    2009-03-24 09:46:36,909 DEBUG [mid=7] [mid=7;] offline - initial: created message (24719): Re: YOUR PHONE
    2009-03-24 09:46:37,081 DEBUG [mid=7] [mid=7;] offline - initial: created message (24723): Re: CAXU 3166792
    2009-03-24 09:46:37,362 DEBUG [mid=7] [mid=7;] offline - initial: created message (24721): RE: CAXU 3166792
    2009-03-24 09:46:37,471 DEBUG [mid=7] [mid=7;] offline - initial: created message (24716): @Mail License [gibcomms.gibimp.com.au]
    2009-03-24 09:46:37,612 DEBUG [mid=7] [mid=7;] offline - initial: created message (24718): Invoices generated with substitutions
    2009-03-24 09:46:37,878 DEBUG [mid=7] [mid=7;] offline - initial: created message (24717): RE: $ORREP
    2009-03-24 09:46:38,096 DEBUG [mid=7] [mid=7;] offline - initial: created message (24715): FW: Macquarie Telecom - Planned Outage Notification (GR2918)
    2009-03-24 09:46:38,425 DEBUG [mid=7] [mid=7;] offline - initial: created message (24714): [Fwd: IMPORTANT NOTICE: ZTNet Upgrade]
    2009-03-24 09:46:38,628 DEBUG [mid=7] [mid=7;] offline - initial: created message (24712): RE: Opening of ports  [SAM 191332]
    2009-03-24 09:46:38,815 DEBUG [mid=7] [mid=7;] offline - initial: created message (24710): RE: File for Auditor
    2009-03-24 09:46:39,128 DEBUG [mid=7] [mid=7;] offline - initial: created message (24709): RE: WEB SITE
    2009-03-24 09:46:39,253 DEBUG [mid=7] [mid=7;] offline - initial: created message (24707): RE: $ORREP
    2009-03-24 09:46:39,565 DEBUG [mid=7] [mid=7;] offline - initial: created message (24705): RE: FW: Direct Freight label
    2009-03-24 09:46:39,721 DEBUG [mid=7] [mid=7;] offline - initial: created message (24706): RE: CAXU 3166792
    2009-03-24 09:46:40,018 DEBUG [mid=7] [mid=7;] offline - initial: created message (24704): FW: Direct Freight label
    2009-03-24 09:46:40,487 DEBUG [mid=7] [mid=7;] offline - initial: created message (24702): Use Case Schedule, Log and Feedback Guidelines
    2009-03-24 09:46:40,581 DEBUG [mid=7] [mid=7;] offline - initial: created message (24700): RE: Direct Freight label
    2009-03-24 09:46:40,721 DEBUG [mid=7] [mid=7;] offline - initial: created message (24696): Fw: Notification regarding Business Broadband Starter Installation Customer: MR GEORGE WEDA Telstra Reference Number: 1040131233
    2009-03-24 09:46:40,862 DEBUG [mid=7] [mid=7;] offline - initial: created message (24695): Fw: Notification regarding Business Broadband Starter Installation Customer: MR GEORGE WEDA Telstra Reference Number: 1040131233
    2009-03-24 09:46:40,956 DEBUG [mid=7] [mid=7;] offline - initial: created message (24703): EDI Report: 13.11.07  Batch: SY-27
    2009-03-24 09:46:41,112 DEBUG [mid=7] [mid=7;] offline - initial: created message (24698): RE: FW: Gibson Label
    2009-03-24 09:46:41,346 DEBUG [mid=7] [mid=7;] offline - initial: created message (24693): IZ PRINT FOR RANGE NOLONGER SHOWS ME THE LANDED COST
    2009-03-24 09:46:41,753 DEBUG [mid=7] [mid=7;] offline - initial: created message (24694): FW: Gibson Label
    2009-03-24 09:46:42,331 DEBUG [mid=7] [mid=7;] offline - initial: created message (24691): RE: Zibase Conversion
    2009-03-24 09:46:42,503 DEBUG [mid=7] [mid=7;] offline - initial: created message (24690): Zibase Conversion
    2009-03-24 09:46:42,659 DEBUG [mid=7] [mid=7;] offline - initial: created message (24689): RE: Direct Freight label
    2009-03-24 09:46:42,909 DEBUG [mid=7] [mid=7;] offline - initial: created message (24686): process for changing tape on lomsco TBU
    2009-03-24 09:46:43,143 DEBUG [mid=7] [mid=7;] offline - initial: created message (24685): Pls look at acc number 50000 in RA
    2009-03-24 09:46:43,253 DEBUG [mid=7] [mid=7;] offline - initial: created message (24687): RE: Sample file
    2009-03-24 09:46:43,425 DEBUG [mid=7] [mid=7;] offline - initial: created message (24684): Fw: EDI FILE
    2009-03-24 09:46:43,768 DEBUG [mid=7] [mid=7;] offline - initial: created message (24683): RE: CHALMERS - DESTIM
    2009-03-24 09:46:44,003 DEBUG [mid=7] [mid=7;] offline - initial: created message (24682): JOB STREAM
    2009-03-24 09:46:44,159 DEBUG [mid=7] [mid=7;] offline - initial: created message (24681): RE: Use case feedback
    2009-03-24 09:46:44,315 DEBUG [mid=7] [mid=7;] offline - initial: created message (24679): Re: Swire - M& IT system Sea-Online - Approval After Survey
    2009-03-24 09:46:44,487 DEBUG [mid=7] [mid=7;] offline - initial: created message (24678): RE: Territories in CM

  6. #6
    hvle is offline Active Member
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    Default

    Hi jjzhuang,

    I didn't realize that the ZD is syncing during those idle time.
    As the syncing (of 2000+ messages) is done, I nolonger see the idle cpu ultilizing.

    Thanks and Regards,

    Huy

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