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Thread: [SOLVED] ZD failed start due to recent Windows Defender update messed up hosts file

  1. #1
    jmhe is offline Zimbra Employee
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    Default [SOLVED] ZD failed start due to recent Windows Defender update messed up hosts file

    Many Windows users have reported that their ZD suddenly stopped working after running a Windows Defender update. A fixed was first posted by capill@orionhealth.com here: http://www.zimbra.com/forums/error-r...tml#post130049

    It's also reported that a later defender update fixed the problem. But just in case you have to manually correct it, here is how:

    1) Use Notepad to open %systemroot%\system32\drivers\etc\hosts (e.g. c:\windows\system32\drivers\etc\hosts)

    2) make sure you have this line; if not, add it and save the file

    Code:
    127.0.0.1       localhost
    3) Control Panel->Administrative Tools->Services->Yahoo! Zimbra Desktop Service->restart (or just reboot your machine if you are not sure how to manually restart a service)


    Link to web coverage over this defender mistake:
    Windows Defender: False alarm triggered by hosts file - News - The H Security: News and features
    Last edited by jmhe; 03-10-2009 at 12:42 PM.

  2. #2
    freitalm is offline Starter Member
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    Default

    Opened the file in notepad, added the info but could not save...

  3. #3
    jmhe is offline Zimbra Employee
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    you need to login as admin user.

    Quote Originally Posted by freitalm View Post
    Opened the file in notepad, added the info but could not save...

  4. #4
    ozzturkgem is offline Member
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    Quote Originally Posted by jmhe View Post
    Many Windows users have reported that their ZD suddenly stopped working after running a Windows Defender update. A fixed was first posted by capill@orionhealth.com here: http://www.zimbra.com/forums/error-r...tml#post130049

    It's also reported that a later defender update fixed the problem. But just in case you have to manually correct it, here is how:

    1) Use Notepad to open %systemroot%\system32\drivers\etc\hosts (e.g. c:\windows\system32\drivers\etc\hosts)

    2) make sure you have this line; if not, add it and save the file

    Code:
    127.0.0.1       localhost
    3) Control Panel->Administrative Tools->Services->Yahoo! Zimbra Desktop Service->restart (or just reboot your machine if you are not sure how to manually restart a service)


    Link to web coverage over this defender mistake:
    Windows Defender: False alarm triggered by hosts file - News - The H Security: News and features
    Tried this solution SAME ERROR IS STILL THERE NOTHING IS RESOLVED !!!!!

  5. #5
    jmhe is offline Zimbra Employee
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    your issue reported in the other thread was different. we will take a closer look...

    Quote Originally Posted by ozzturkgem View Post
    Tried this solution SAME ERROR IS STILL THERE NOTHING IS RESOLVED !!!!!

  6. #6
    muratsay is offline Banned
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    Thank you

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