Filters not working - how can I debug?

[swechsler]

I've set up a few filters in my gmail account on Zimbra, but none of them seem to be firing. It's basic stuff, just move a message to a particular folder based on a sender.

Are there any known issues with filters and gmail? If not, how can I debug the problem?

I'm running 32 bit Vista if it makes any difference.

Thanks,

Steve

[jjzhuang]

it only works on new messages coming into Inbox. is that what you are trying to do?

[swechsler]

Yes, sorry, I guess I should have mentioned that. I want to filter mail as it arrives.

[kentm]

I also created two filters which are simply not running on new messages. Both are very simple.

If message is to joe@example.com then delete
If message has **Spam** in the subject then delete

Neither are working and I have gone through them several times to make sure I set everything right. Is this a bug in 5.0?

I am running on zcs-5.0.12_GA_2789.RHEL5.20090126051426 with CentOS 5.2. New build as of January.

Thanks,

Kent

[kentm]

I saw the bug about the multiple "*"s and changed both the spam identifier and the filter to ^^Spam^^ to no avail. That bug also would not explain the filter without *s not working.

Is anyone else having this issue?

Thanks,

Kent

Bug 35983 – Filter match strings with multiple "*" characters cause thread hangs