Error Sync GAL in zDesktop RC1

[cedric.galletti]

How must I do for sync GAL in force ?
Because actually I have a error:

2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
java.lang.NullPointerException
at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

And When I stop zDesktop service :

2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
java.lang.NullPointerException
at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

Thanks.
Regards.

[cedric.galletti]

Hi,

I have do again the tests and the timeout is 10 min, but I have more 3000 entries in my GAL. What do I do?

Thanks.
Regards.

[cedric.galletti]

And Sync GAL don't sync the deleted entries!

Thanks.
Regards.

[Klug]

Internal or external GAL ?
Are you synching against your NE or OSE server ?

[cedric.galletti]

External GAL on NE Server !

[jmhe]

By default ZD does a full gal sync every 30 days - that's when deleted entries get removed.

Every 12 hours (by default) it does a delta sync, which only includes new ones and changed ones.

Originally Posted by cedric.galletti

And Sync GAL don't sync the deleted entries!

Thanks.
Regards.

[jmhe]

are you still getting this error in desktop gal sync? if it's easy to reproduce, can you turn on debug soap trace and capture the actual SoapFaultException?

Originally Posted by cedric.galletti

How must I do for sync GAL in force ?
Because actually I have a error:

2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
java.lang.NullPointerException
at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

And When I stop zDesktop service :

2009-02-12 13:46:04,000 INFO [mid=5] [] offline - Offline GAL sync completed successfully: cedric.galletti@snef.fr
2009-02-12 13:46:04,015 ERROR [mid=5] [] offline - sync failure: cedric.galletti@snef.fr
java.lang.NullPointerException
at com.zimbra.cs.offline.OfflineSyncManager.isConnect ionDown(OfflineSyncManager.java:404)
at com.zimbra.cs.offline.OfflineSyncManager.processSy ncException(OfflineSyncManager.java:456)
at com.zimbra.cs.mailbox.GalSync.sync(GalSync.java:21 6)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:192)
at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:140)
at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:121)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:436)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)

Thanks.
Regards.