Unable to access Web client after 1482 install

[mrschi03]

Hi,

I was prompted to install an update for Zimbra Desktop client, build 1482, two days ago. Since then I haven't been able to access the web client using the URL http://localhost:7633/desktop/login.jsp. I have it saved in my bookmarks, but now when I attempt to access it, I get the following error:

Unauthorized Access; the URL changes to http://localhost:7633/zimbra/desktop...d=c1c0g3nunpzw. I've checked my firewall and its not blocking zdesktop.exe, but I'm not sure what else to do.

Thanks in advance for the help!

[phoenix]

Click on the set-up (top right) then at the bottom of the screen you'll see"open in web browser", click on that option and you can also bookmark that link.

[mrschi03]

Thanks for the quick response! That did the trick, although I am puzzled as to why the previous URL stopped worked after the latest build install.

[phoenix]

Originally Posted by mrschi03

Thanks for the quick response! That did the trick, although I am puzzled as to why the previous URL stopped worked after the latest build install.

In a word, security. It keeps the users in a multi-user systems separate.