Zimbra

phoenix · #11 (**permalink**) 02-02-2009, 12:19 PM

Quote:

Originally Posted by ZebraX

So I have to sign up for a bugzilla account and all that just to make a suggestion?

Yes.

Quote:

Originally Posted by ZebraX

I am not a programmer. I thought this forum was for the average user to make a suggestion?

The forums are the place to ask questions and get help with problems. If you wish to see a feature implemented then you need to check bugzilla for any already filed enhancement and then vote on it or file your own request and then vote on that. That way the requests will get seen by developers.

mmorse · #12 (**permalink**) 02-02-2009, 12:23 PM

Threads merged, as you can see from Bug 14713 - encrypt offline messages both password protection and encryption are noted/planned.

While you certainly can post here in the forums and "hope that the developers might subconsciously take note" it's a less than perfect way to track how many are interested. Votes in bugzilla (someday we'll link logins) are easily tracked in pm.zimbra.com / by the project management team when they allot resources for working on a particular feature.

Checkout: Open Source Product Management: How do features get into Zimbra? » Zimbra :: Blog

ZebraX · #13 (**permalink**) 02-02-2009, 12:27 PM

Well that being said the only way to really get any action on this is to post directly to the develops to show interests in this suggestion being implenmented?

Well ok then I will bite.

I will give it a try. Sorry for the repeat post.

uxbod · #14 (**permalink**) 02-02-2009, 12:37 PM

No reason to bite ... All RFEs should go through a channel and that is what Bugzilla Main Page is. The forums are to help, which we hope we are doing, and channel requests/buglets as we believe are appropriate. Thank you for your understanding.

mmorse · #15 (**permalink**) 02-02-2009, 12:40 PM

Exactly as Uxbod says

we all watch the forums and might occasionally go '"hey this RFE has had 4 forum threads created on it", but we have to amass the dozens of threads, tickets, comments, etc into one tracking software somehow!

Bugzilla allows us and you to:
-Track who's done what.
-See who's working on what.
-See how popular/who requested what from the community (votes).
-Note what paying customers requested it (tagged support tickets from paying customers get a higher priority obviously).
-Make suggestions on how to go about the actual implementation of a feature. (Or fix if it's a bug.)
-Get info when it's being worked on/finished (if your CC'd).
-Etc, etc.

PMweb then gives a nice sorted overview of the thousands of requests.

Bugzilla stores it & helps search for it, PM sorts it into predefined groups.