fatal problem: zimbra not starting in vista - can I retrieve emails?

[rocaveli]

I'm having problems with zimbra again, it's not starting at all, remaining stuck on the loading page. I've included details below, but I want to know if there's a way i can somehow isolate a certain account's email messages and make SURE those are backed up? I have messages that are local and not on the server.

In trying to back up the five suggested folders (store, derby, log, relog, and index) before uninstall, the file below comes back as "error 0x80070570: the file or directory is corrupt and unreadable"... the file names include:

c1160.dat (178MB)

I uninstalled zimbra, keeping the files, then reinstalled, got this error message at the very very end of the installation when it's "starting yahoo! zimbra desktop core service", the error message is:
"failed to inject zimlets. some features may be missing." the setup then closes

I then try to start zimbra... same problem EXCEPT NOW I get an error message, "couldn't start yahoo zimbra desktop server, giving up"... this one sounds familiar.

Did a restart, back to original problem of Zimbra not starting indefinitely. I STILL can't stop Zimbra from the Task Manager Services, I get the message "The operation could not be completed. access is denied". There is no zdesktop process even though a zimbra loading window is open, but there is a Prism.exe running that is actually using close to 50% of processing power. Closing prism.exe closes the zimbra window.

It's getting obvious there is a problem within those 5 folders but... I have emails that I FORGOT the sync with my online server so they are ONLY on my computer. Any way I can save these separately?

PS. I also CAN'T rename the Zimbra folder, I receive the following error message: "Need Permission to perform this action", also, when I try to take full control of the entire folder through Permissions, and have taken ownership. I dont get Vista sometimes..

[rocaveli]

After doing many configurations of uninstall, reinstall, keeping the 5 suggested folders intact, I ran into the same problem every time.

I ended up uninstalling zimbra, copying the five folders out of the directory, erasing everything else in the folder, copying the file folders back in, and reinstalling zimbra.

the c1160.dat file was MISSING from the 5 folders I added back.

Now, the problem is different: the Yahoo! Zimbra Dekstop loading screen actually shows up, but it remains on "loading"


Question: my log files are 5gb+, can I delete them??

[FloHoCH]

The new version don't work on Windows Vista? There's a workaround?

I've read the last version (Beta 4) works better ... It's true?

[jmhe]

please give the new beta (build 1344) a try. it should work on vista for admin user only.