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Thread: Sync'ing up the client briefcase with the server

  1. #1
    mmichalik is offline Member
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    Default Sync'ing up the client briefcase with the server

    Hey everyone,

    After using the web client for the past 6 months or so, I downloaded the new Desktop client yesterday.

    Everything works great except for the Documents and Briefcase. They only work partially.

    I can see all the folders in the briefcase via the Desktop Client but, I can not see any of the documents. (.pdf and OOo files). I can create a document and move it to the briefcase from the Desktop Client and I can see that from the Desktop Client AND from the web client. I can delete the document from either side and everything looks like it should from either end. I just can't get the existing documents to sync up into the Desktop client.

    It's very strange and I have not yet seen a post similar to this.

    Anyone have any suggestions?

    Thanks,

    Mike

    Oh, I should add that I am running the Desktop Client on Ubuntu 8.04 LTS and the Zimbra Server is running on Ubuntu 7.10. Both are fully up to date on the patches and upgrades and the client came from the Ubuntu repositories

  2. #2
    mmorse's Avatar
    mmorse is offline Moderator
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    This is a known issue:
    3. For Zimbra mailboxes, on upgrade from previous beta builds old tasks, documents and briefcases don't get downloaded. Edits or moves of existing items will trigger sync. Full reset of account data will also pull in old items. This is a one time issue when we introduce new applications to desktop. No planned fix at this time.
    We didn't have time:
    Bug 29955 - offline : old tasks/docs/briefcase items don't sync

    Known_Issues : Yahoo! Zimbra Desktop - Zimbra :: Wiki

  3. #3
    mmorse's Avatar
    mmorse is offline Moderator
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    Scratch that, as it dealt with ZD > ZD upgrades.

    As I understand it you:
    -ZCS (using for a long time)
    -Installed ZD
    -ZD (finished initial sync)
    -Old docs don't show up.
    -Create new docs (in ZCS or ZD)
    -New docs sync

    Do I have that right?
    I kinda remember something like the above (don't know if/where it was addressed in bugzilla).

    Can you install build 1278 and test again? (I'm showing that the Ubuntu repositories still have build 1249)

    Quote Originally Posted by mmorse View Post
    Zimbra Desktop Beta 3 - 0.90 build 1278

    Minor updates for fixes to:
    -POP/IMAP issues.
    -Install path can now contain spaces.
    -On manual updates we can now check for stray prism process to end that are Zimbra Desktop related.
    -UI (remember it uses a lot of the same webclient code as ZCS)
    -Various Mac Tiger quirks like start/stop issues.
    -Syc frequency scaleback/throttleback when not running UI.
    -Import/Export first pass (should be considered alpha).
    -Prism spellcheck will now suggest options (it previously just underlined) in main window, detached window suggestions is another bug. Aspell (for all browsers) is another RFE.
    -This bugzilla search by date from 1249/51 release covers Zimbra Desktop specific items. See Bugzilla/PMweb for 5.0.9 & 5.0.10 content on all items.

    Note: Mac OS Tiger running build 1251 can't use auto-update. Those users must go here to acquire the new version and run installer to upgrade. This issue is fixed for future releases.

    You can speed up your background download by clicking 'check for updates'.
    Manual download: Zimbra Desktop

    Additional how-to topics & known issues list: Yahoo! Zimbra Desktop - Zimbra :: Wiki

  4. #4
    mmichalik is offline Member
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    Hi Mike,

    Yes, you have it correct!

    I removed the client installed through the Ubuntu repositories and downloaded and installed the client from the Zimbra website.

    The behavior is the same. I can see all the folders but, I can not see any of the existing content in those folders.

    I'm sure it's just something stupid I am doing .....

  5. #5
    jjzhuang is offline Zimbra Employee
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    could you file a bug with detailed information from this thread?

  6. #6
    gerrit168 is offline Beginner Member
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    I appreciate the comments above, but I am not able to see any briefcase items at all... I downloaded the client from the zimbra site...installed and all email is there no problem...just no wiki nor briefcase.

    Any help would be appreciated.

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