Couldn't load XPCOM.

After a linux install attempting to run results in this error when launching from shell:

Couldn't load XPCOM.


Here's the log entries:

[xx@sparky log]$ cat zdesktop.err
Zimbra server process is running as uid=500 euid=500 gid=500 egid=500
[xx@sparky log]$ cat zdesktop.out
0 INFO [main] log - Logging to org.slf4j.impl.Log4jLoggerAdapter(org.mortbay.log) via org.mortbay.log.Slf4jLog
1170 INFO [main] log - jetty-6.1.5
1903 INFO [main] log - No Transaction manager found - if your webapp requires one, please configure one.



Any ideas? This is a fedora 9 x86_64 install.

we don't officially support 64bit linux yet. however that said some users have found workarounds to make it run.

Any chance someone can post the work-arounds? googling for almost an hour led me pretty much nowhere....

I know that it is a few months late, but I'm on the 64 bit Alpha 1 of Jaunty Jackalope (Ubuntu 9.04), and I found a solution to the problem. I haven't tried yet to get prism working, but I followed the instructions here and I have the server portion (the important part) working. Once you have performed the change described there, just go to your Zimbra Desktop directory and do

Code:

---

./zdesktop start

---

Then you just need to go to http://localhost:7633/zimbra/desktop/login.jsp with your browser and it should work.

Update: Got prism working. That was the easiest part of the whole deal. I just did a

Code:

---

sudo aptitude install prism

---

and then changed my desktop shortcut to use the version of prism that I just installed (change everything in the first set of "quotes" (ending in prism") to "prism" (without the quotes) and you should be all set.

Update: OK, just kidding about the prism part. It's harder than I thought. I think I could figure it out, but I don't want to waste all day on it. The first part still works...

You write

Quote:

---

I have the server portion (the important part) working

---

Me, trying to install get stuck here:

Quote:

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Checking for prerequisites...
FOUND: NPTL
FOUND: sudo-1.6.9p17-1ubuntu3
FOUND: libidn11-1.10-3
FOUND: fetchmail-6.3.9~rc2-4ubuntu1
MISSING: libgmp3
FOUND: libxml2-2.6.32.dfsg-5ubuntu3
FOUND: libstdc++6-4.3.3-5ubuntu1
FOUND: openssl-0.9.8g-15ubuntu1
MISSING: libltdl3
Checking for suggested prerequisites...

###ERROR###

One or more prerequisite packages are missing.
Please install them before running this installer.

Installation cancelled.

---

What was your fix/workaround to this?

Thx.

When I got that error I installed gtk2.i586 and then Christmas came early.

Quote:

---

Originally Posted by Russianspi

I know that it is a few months late, but I'm on the 64 bit Alpha 1 of Jaunty Jackalope (Ubuntu 9.04), and I found a solution to the problem. I haven't tried yet to get prism working, but I followed the instructions here and I have the server portion (the important part) working. Once you have performed the change described there, just go to your Zimbra Desktop directory and do

Code:

---

./zdesktop start

---

Then you just need to go to http://localhost:7633/zimbra/desktop/login.jsp with your browser and it should work.

Update: Got prism working. That was the easiest part of the whole deal. I just did a

Code:

---

sudo aptitude install prism

---

and then changed my desktop shortcut to use the version of prism that I just installed (change everything in the first set of "quotes" (ending in prism") to "prism" (without the quotes) and you should be all set.

Update: OK, just kidding about the prism part. It's harder than I thought. I think I could figure it out, but I don't want to waste all day on it. The first part still works...

---

Hi,

I've updated my Debian 64 yesterday to the testing version, and since then my ZCS do not work anymore: i just click the desktop icon and it simply do not run. Investigating the problem, i found that when the zdesktop/linux/prism/zdclient is run, it returns: Couldn't load XPCOM.

I don't know which package that my last upgrade changed that my ZCS do not work anymore, and i can't back again.

Can someone suggest any procedure to it work again?

The "server" portion of code works, because i run zdestop start and i see the 7633 port open and network traffic, but i can't connect with an common browser, because it fails with invalid authentication or something like that.

In case it's still of interest to a poor soul :

For Debian testing (squeeze) on amd64, I installed nearly all of the ia32-libs-* packages. When I got the XPCOM error, I installed the last one that I was still lacking: ia32-libs-gtk. Et voilà... :-)

I did not install any prism package.

The main reason, I think, is: there are some necessary libraries missing.

I fixed this issue, so simple: install the xulrunner 32bit package and its dependencies.

On my Fedora 13 64bit laptop: yum install xulrunner.i686

Quote:

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Originally Posted by tuanta

The main reason, I think, is: there are some necessary libraries missing.

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you are right. the problem is in the LD_LIBRARY_PATH environment variable in which misses the path to /usr/lib. Add this path to the variable and everything should work.

I have found the solution here Solution to error "Couldn't load XPCOM" (SOLVED)