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  #1 (permalink)  
Old 09-02-2008, 03:42 AM
Member
 
Posts: 14
Default [SOLVED] Can't setup Zimbra account

When I’m trying to setup a Zimbra account, I receive the following error:
"Service error. Please check your server settings; verify your email address, password or IMAP access (if required)."
My server is ZCS-4.5.11.
I can setup a POP/IMAP account successfully for the same account.
I can setup Gmail account successfully.
Can someone help me, please?
Thanks
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  #2 (permalink)  
Old 09-02-2008, 06:54 PM
Zimbra Employee
 
Posts: 1,688
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4.5 servers are no longer supported. The error message is very misleading for sure.
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  #3 (permalink)  
Old 10-01-2008, 01:57 AM
Junior Member
 
Posts: 8
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I've just spent a while trying to sort the same problem.

Unfortunately Zimbra on your Desktop says:

Quote:
* Works with both Open Source and Network Edition (ZCS 4.5+ servers)
That is the only version information I found on the way to downloading. Very frustrating, since I don't have an upgrade path from 4.5 at the moment.

Perhaps the page above (at least) could be edited. Also is there an earlier build of Desktop that I can use with 4.5?

Thanks!
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  #4 (permalink)  
Old 10-01-2008, 02:03 AM
Zimbra Employee
 
Posts: 1,688
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thanks for pointing out about the wrong info. i filed this bug Access Denied

unfortunately there's no 4.5 support any more. you should consider upgrade to 5.0. why do you say you don't have upgrade path?
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