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Thread: Drafts(1) when I have no drafts

  1. #1
    annie is offline Junior Member
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    When I right click on the folder in the sidebar, all options are disabled except the Turn Sync Off one.

  2. #2
    annie is offline Junior Member
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    Weird, I quick replied to the first comment and it somehow switched them.

  3. #3
    annie is offline Junior Member
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    Default Drafts(1) when I have no drafts

    This is happening on my Yahoo! account. The drafts folder is showing a count of 1 in the sidebar and it's bold, but when I click on it, it says there are no drafts. I've synced with my online account, which has no drafts, tried turning the sync off then on again for that folder, restarted, etc. Any tips on how to get rid of it? I also was composing another draft for a while but it said (2) while just showing the one draft.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    You've most likely connected to the account with another IMAP client such a Thunderbird(?), do it again and expunge (compact) the folders.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
    annie is offline Junior Member
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    Sweet, I just restarted Zimbra and now it says Drafts(2). No drafts online. Re-synced. I have Thunderbird on my home computer but don't think that's it. I'll try tonight to reset that, but why would it go up to (2) now when I'm obviously not at home messing with Thunderbird?

  6. #6
    jjzhuang is offline Zimbra Employee
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    known issue. already fixed. please wait for the next cut.

  7. #7
    rchinn is offline Active Member
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    known issue. already fixed. please wait for the next cut.
    One of my users is experiencing this on 5.0.11. Should it be fixed by now? I couldn't find a bug that addresses this issue.

  8. #8
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    uxbod is offline Moderator
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    Do you mean in the ZCS web client ? if so this issue was with Zimbra Desktop so you have posted incorrectly I would recommend that if it is the web client ask the user to refresh the screen.

  9. #9
    rchinn is offline Active Member
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    Sorry, I didn't see which forum this was posted in. Yes, it's in the web client. We can move this to a separate thread if necessary.

    I logged in as the user and I also see the incorrect message count even after refreshing. It says "Drafts (1)" but the folder is empty. If I hover over the drafts folder it says there is 1 message and size is 873 bytes, but the right-click menu is all greyed out.

  10. #10
    uxbod's Avatar
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    Go into the Admin GUI and re-index the mailbox.

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