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  #21 (permalink)  
Old 08-17-2008, 12:58 PM
Starter Member
 
Posts: 2
Default Yahoo mail and Zimbra problems

Quote:
Originally Posted by jbww View Post
I just thought I would echo BBennet's post. Had the exact same problem (can't send mail from ZD or from Yahoo Mail 2.0 web interface) and same error message and had to switch to Yahoo Mail Classic in order to send mail at all. This was this past wednesday. I spent over two hours on the phone with Yahoo support and by the end of the call they basically said, "Sorry, use classic mail for now and check back and see when the new 2.0 mail works. Nothing we can do." I seems too coincidental to me that these "unknown" errors and problems came after installing ZD. As both Yahoo mail 2.0 and ZD rely on the soap api. It looks like they have identified that soap is the issue above. Hopefully this issue can be solved quickly. Peculiar how Gmail works so well with a Yahoo! product(ZD) and the Yahoo! accounts don't seem to work yet..
Sounds like the experience I had as well. I called Yahoo mail support - after I had tried classic mail with success - the rep suggested the same solution of continuing to use classic mail. When he spoke with others it seems that there was an upgrade in progress so hopefully that would be corrected soon. However I have not been able to use the new mail system and have had to continue to resort to classic. He also said I would be contacted when it was resolved. So far the only contact has been a survey

I am a step away from unloading Zimbra until this gets resolved.
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  #22 (permalink)  
Old 09-24-2008, 07:12 PM
Starter Member
 
Posts: 2
Default Same problem with Small Biz mail in outbox not sending

I'm experiencing the same problem for both windows and mac systems, where I cannot send emails from any of my small business accounts from within ZD. But luckily I am still able to send through the web version (non-classic). I then tried to go back to the account setup in ZD to click on the debug feature, but after I click save settings, anything i do there will just freeze at that point. Can't go anywhere, but to force shut down of the application. And when I reopen ZD, the settings were not saved.

So, I can't put any debug codes. sorry.
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  #23 (permalink)  
Old 09-24-2008, 07:32 PM
Zimbra Employee
 
Posts: 1,688
Default

Quote:
Originally Posted by americancrew View Post
I then tried to go back to the account setup in ZD to click on the debug feature, but after I click save settings, anything i do there will just freeze at that point. Can't go anywhere, but to force shut down of the application. And when I reopen ZD, the settings were not saved.
That's because you haven't applied the patch. See here Single file patch for 1278 users
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  #24 (permalink)  
Old 09-24-2008, 07:32 PM
Intermediate Member
 
Posts: 15
Default

It just doesn't work with Yahoo Small Business Mail. That should be made clear to customers up front.
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  #25 (permalink)  
Old 10-09-2008, 04:11 PM
Starter Member
 
Posts: 1
Default Send nor receive

Zimbra does not send nor receive my business mail. It does for my standard yahoo account. I really not getting why Yahoo can't do IMAP for the business mail. Whether working in their own program or via Apple Mail, Outlook or whatever.
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  #26 (permalink)  
Old 10-11-2008, 02:03 AM
Zimbra Employee
 
Posts: 1,688
Default

Quote:
Originally Posted by bwphoto View Post
Zimbra does not send nor receive my business mail. It does for my standard yahoo account. I really not getting why Yahoo can't do IMAP for the business mail. Whether working in their own program or via Apple Mail, Outlook or whatever.
we are aware of this issue, but it's a yahoo mail server issue and it has been reported to the server team.
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  #27 (permalink)  
Old 10-11-2008, 08:46 AM
Intermediate Member
 
Posts: 15
Default

Not only should be made clear to customers before they struggle with it that Zimbra doesn't work with Yahoo! Business Mail. There should be a way to notify customers when the product has been developed so that is does function with Yahoo! business mail.
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