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Thread: Failed Login to Exchange

  1. #1
    g3neration is offline New Member
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    Jul 2008
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    Default Failed Login to Exchange

    Hi,

    I've installed Zimbra Desktop 0.84. Initially when I set up my account to connect to the exchange server, I was able to login but was not able to download mail from the inbox folder. The next day, I was not able to login at all. Login failed. I did not change my password or any other settings previously. Reinstalling did nothing. I had my password reset to just "password" and that did not help either. Login keeps failing. I do not have the logs at this time but it listed something along the lines of:

    [username......]LOGIN Failed
    then lists about 10 lines of java functions/classes.

    Any help would be great. I do not have Outlook installed and this is running on Vista x64.

  2. #2
    g3neration is offline New Member
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    Jul 2008
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    Default

    Hi,

    Have reinstalled Zimbra and it would work for a few logins before failing again. I have installed other email clients such as Thunderbird, Mulberry, and Pegasus to test the logins and they have not had any trouble. Zimbra is able to fetch mail if I uninstall/reinstall. Any help would be great. Have included a snippet of when it does work and when it does not.

    2008-07-12 00:00:37,172 INFO [sync-timer-gary.pan@ip-soft.net] [] datasource - Importing data.

    Code:
    2008-07-15 07:54:46,209 INFO  [btpool0-37] [name=zimbra;ip=127.0.0.1;ds=Work;] datasource - Testing connection to data source
    javax.mail.AuthenticationFailedException: LOGIN failed.
    at com.sun.mail.imap.IMAPStore.protocolConnect(IMAPStore.java:553)
    at javax.mail.Service.connect(Service.java:275)
    at com.zimbra.cs.datasource.ImapImport.test(ImapImport.java:149)
    at com.zimbra.cs.datasource.DataSourceManager.test(DataSourceManager.java:71)
    at com.zimbra.cs.account.offline.OfflineProvisioning.testDataSource(OfflineProvisioning.java:509)
    at com.zimbra.cs.account.offline.OfflineProvisioning.createDataSourceAccount(OfflineProvisioning.java:558)
    at com.zimbra.cs.account.offline.OfflineProvisioning.createAccount(OfflineProvisioning.java:418)
    at com.zimbra.cs.service.admin.CreateAccount.handle(CreateAccount.java:58)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:391)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:250)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:156)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:186)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)

  3. #3
    drdre is offline Elite Member
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    Default

    hey g3neration i think the username or passwords for the user is wrong..

    i was getting that same error.. then i realized that the password had a Capital K instead of a common k.

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