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Thread: Z.Desktop on Mac - Prism & Hyperlinks

  1. #1
    shazbot996 is offline Starter Member
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    Question Z.Desktop on Mac - Prism & Hyperlinks

    Question:

    I just installed Zimbra desktop on my Macbook Pro (10.5.3 latest). It installed perfectly fine, and automatically loads in Prism.

    I wanted to make sure that the expected behaviour is to load the app in Prism, or is the fact that it is doing so, somehow to do with my system setup?

    I didn't even know I had prism ON my machine, let alone know how to change zimbra desktop from running in it... I thought it was a browser-based app.

    Now, I like the prism experience just fine, so I wouldn't change it... but it seems that HTTP hyperlinks all "break" when zimbra is running in this manner. Links contained in messages open up a blank window, with the generic "prism" icon popping up on my dock. (which, incidentally, is the only way I discovered that Prism was running the Zimbra client)

    Additionally, other Mac OS system HTTP-link calls seem to attempt to open up in Prism as well, while it is running. (for instance - my VMWare Fusion auto-updater, which sends me to the web to download an update) These fail outright, and completely lock up a Prism thread that I cannot even get to "Force Quit".

    Can anyone shed some insight as to whats going on here? I'm happy to keep Zimbra running with Prism, but not if I can't click an HTTP link without killing it.

    Thanks in advance! If I can help troubleshoot, and "aid the cause" let me know... happy to fiddle.

  2. #2
    pshah is offline Zimbra Employee
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    Default

    Prism gets installed as part of the zdesktop installation. Please file bugs for any issues you run into specifically related to Prism and using Zimbra.

    You can also take a look at all the current ZDesktop bugs here:
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
    jjzhuang is offline Zimbra Employee
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    Default

    which version are you using? links should open in your default browser instead of in a prism window. if not, it's a bug.

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