Exchange/Imap errors

[pmibal]

Trying to connect to exchange server via IMAP. I can see the existing folder structure created, but unable to access/see emails.

Error seen when tailing mailbox.log:

2008-05-03 12:05:07,843 ERROR [sync-timer-email@email.com] [] offline - sync failure: mailboxname
com.zimbra.common.service.ServiceException: system failure: A133 NO Access denied.
ExceptionId:sync-timer-email@email.com:1209830707734:0a6395926343bfa1
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:411)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:152)
at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:255)
at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:293)
at com.zimbra.cs.mailbox.LocalMailbox.syncOnTimer(Loc alMailbox.java:235)
at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
at java.util.TimerThread.mainLoop(Unknown Source)
at java.util.TimerThread.run(Unknown Source)
Caused by: javax.mail.MessagingException: A133 NO Access denied.;
nested exception is:
com.sun.mail.iap.CommandFailedException: A133 NO Access denied.
at com.sun.mail.imap.IMAPFolder.getUIDValidity(IMAPFo lder.java:1730)
at com.zimbra.cs.datasource.ImapImport.importData(Ima pImport.java:371)
... 7 more
Caused by: com.sun.mail.iap.CommandFailedException: A133 NO Access denied.
at com.sun.mail.iap.Protocol.handleResult(Protocol.ja va:328)
at com.sun.mail.imap.protocol.IMAPProtocol.status(IMA PProtocol.java:727)
at com.sun.mail.imap.IMAPFolder.getUIDValidity(IMAPFo lder.java:1722)
... 8 more




Note: Using the same information to access exchange via IMAP using thunderbird without an issue.

[jjzhuang]

hi please enable imap debug trace like this:

1) edit <install>/conf/localconfig.xml
2) set the key javamail_imap_debug to true
3) restart zdesktop backend as described in zdesktop wiki page.
4) the IMAP trace will go into <install>/log/zdesktop.out

[pmibal]

I followed the steps, but I don't see any significant logs.

Example in log...

***

* STATUS Notes (UIDNEXT 1 UIDVALIDITY 251)
A79 OK STATUS completed.
A80 STATUS INBOX (UIDVALIDITY UIDNEXT)
* STATUS INBOX (UIDNEXT 11138 UIDVALIDITY 188)
A80 OK STATUS completed.
A81 STATUS Tasks (UIDVALIDITY UIDNEXT)
* STATUS Tasks (UIDNEXT 1 UIDVALIDITY 253)
A81 OK STATUS completed.
A82 STATUS Sent (UIDVALIDITY UIDNEXT)
* STATUS Sent (UIDNEXT 1932 UIDVALIDITY 252)
A82 OK STATUS completed.
A83 LIST "" Tasks
* LIST (\HasNoChildren) "/" Tasks
A83 OK LIST completed.
A84 LIST "" Notes
* LIST (\HasNoChildren) "/" Notes
A84 OK LIST completed.
A85 LIST "" ""
* LIST (\Noselect) "/" ""
A85 OK LIST completed.
A86 LIST "" "Deleted Items"
* LIST (\HasNoChildren) "/" "Deleted Items"
A86 OK LIST completed.
A87 LIST "" Journal
* LIST (\HasNoChildren) "/" Journal
A87 OK LIST completed.
A88 LIST "" "Public Folders/Management"
* LIST (\HasChildren) "/" "Public Folders/Management"
A88 OK LIST completed.
A89 LIST "" "Public Folders/Management/Sales"
* LIST (\HasChildren) "/" "Public Folders/Management/Sales"
A89 OK LIST completed.
A90 LIST "" "Public Folders/Management/Sales/Proposals"
* LIST (\HasNoChildren) "/" "Public Folders/Management/Sales/Proposals"
A90 OK LIST completed.
A91 LIST "" "Public Folders/Management/Sales/Event Registration"
* LIST (\HasNoChildren) "/" "Public Folders/Management/Sales/Event Registration"
A91 OK LIST completed.
A92 LIST "" "Public Folders/Management/Documents"
* LIST (\HasNoChildren) "/" "Public Folders/Management/Documents"
A92 OK LIST completed.
A93 CREATE "Public Folders/Management/Accounting"
A93 NO An object by the same name was found.
A94 STATUS "Public Folders/Management/Accounting" (UIDVALIDITY)
A94 NO Access denied.
A95 LOGOUT
* BYE Microsoft Exchange Server 2003 IMAP4rev1 server version 6.5.7638.1 signing off.
A95 OK LOGOUT completed.
DEBUG: IMAPStore connection dead
DEBUG: IMAPStore cleanup, force false
DEBUG: IMAPStore cleanup done


***

I see the folders created in the zdesktop folders pane that reflect the ones I have on the exchange server. However, I still cannot access emails.

Also, nothing showing in zdesktop.err

Let me know if I can try something else.