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Thread: calendar sync failed

  1. #1
    eombah is offline Loyal Member
    Join Date
    Nov 2006
    Location
    Netherlands
    Posts
    90
    Rep Power
    8

    Default calendar sync failed

    Hi,

    I got the following sync failure:
    Code:
    Product name:    Zimbra Desktop
    Product version: 0.84
    Build ID:        1116
    Release type:    BETA
    OS Platform:     Linux i386 2.6.22-14-generic
    Time of event: 2008-04-12 00:49:18
    Issue summary: calendar sync failed
    
    Failure details:
    ----------------------------------------------------------------------------
    
    com.zimbra.common.soap.SoapFaultException: The specified Invite is out of date (has been updated): Invite id=135850-139008
    ExceptionId:btpool0-9:1207957419111:305c778a9778fa9b
    Code:mail.INVITE_OUT_OF_DATE
            at com.zimbra.common.soap.Soap12Protocol.soapFault(Soap12Protocol.java:88)
            at com.zimbra.common.soap.SoapTransport.extractBodyElement(SoapTransport.java:245)
            at com.zimbra.common.soap.SoapTransport.parseSoapResponse(SoapTransport.java:221)
            at com.zimbra.common.soap.SoapHttpTransport.invoke(SoapHttpTransport.java:251)
            at com.zimbra.common.soap.SoapTransport.invoke(SoapTransport.java:297)
            at com.zimbra.common.soap.SoapTransport.invokeWithoutSession(SoapTransport.java:284)
            at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:644)
            at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:625)
            at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(OfflineMailbox.java:621)
            at com.zimbra.cs.mailbox.InitialSync.syncCalendarItem(InitialSync.java:537)
            at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSync.java:212)
            at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:94)
            at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.java:77)
            at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:129)
            at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:103)
            at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:89)
            at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:113)
            at java.util.TimerThread.mainLoop(Unknown Source)
            at java.util.TimerThread.run(Unknown Source)
    
    ----------------------------------------------------------------------------
    No further problems though, everything is working fine.

    -- Bart.

  2. #2
    jjzhuang is offline Zimbra Employee
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    Hi, first of all if your server is older than 5.0.3 you should upgrade to 1119. 1116 has a backward compatibility issue with older versions of ZCS.

    Now regarding the sync failure reports, we added this mechanism mainly to avoid blocking sync in case there's an issue. Sometimes these reports are overly aggressive and may not mean there's a real issue.

    The best way to deal with these reports is, first to search forum/bugzilla as always, and then if it hasn't been reported before post to forum. Also please open a bug in bugzilla with the same information and link back to the forum post.

    Hopefully it's not something you need to do often And we new fixes we'll gradually see fewer of these in the future. Thanks!

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