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Thread: 0.51 Will not launch in FF 2.0.0.5

  1. #1
    jhoelz is offline Special Member
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    Default 0.51 Will not launch in FF 2.0.0.5

    Will not launch and will not finish setup using FF. I can set it up in IE7 but still no launch in FF.

    (OS WIndows Vista Business)

  2. #2
    jjzhuang is offline Zimbra Employee
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    That's interesting. I don't have an explanation. We actually most often only use FF to test, so it would be less a surprise if it didn't work on IE.

    What do you mean exactly that it didn't "launch"? Thanks!

  3. #3
    jhoelz is offline Special Member
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    It's like "Test" and "Launch" links are dead. Clicking on them does nothing, no error, not nada.

  4. #4
    jhoelz is offline Special Member
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    No I'm dead everywhere. Won't load on any machine using any browser. FF gives the dead link and IE just hangs at "Loading"

  5. #5
    mmorse's Avatar
    mmorse is offline Moderator
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    Check the mailbox.log usually in something like drive/zimbra/zdesktop/log (check your jetty log as well)
    Last edited by mmorse; 07-30-2007 at 04:12 AM.

  6. #6
    jhoelz is offline Special Member
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    2007-07-29 07:46:37,607 INFO [Timer-Offline-Main] [mid=1;] offline - java.net.UnknownHostException: MyServerUrl.com; user=myusername@MyDomain.com
    2007-07-29 07:46:37,615 WARN [Timer-Offline-Main] [mid=1;] offline - failed to sync account 2a4211b4-cf7b-474a-874c-89e4c404e802
    com.zimbra.cs.zclient.ZClientException: invoke MyServerURL.com
    at com.zimbra.cs.zclient.ZClientException.IO_ERROR(ZC lientException.java:55)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:453)
    at com.zimbra.cs.zclient.ZMailbox.authByPassword(ZMai lbox.java:401)
    at com.zimbra.cs.zclient.ZMailbox.<init>(ZMailbox.jav a:323)
    at com.zimbra.cs.zclient.ZMailbox.getMailbox(ZMailbox .java:276)
    at com.zimbra.cs.account.offline.DirectorySync.sync(D irectorySync.java:86)
    at com.zimbra.cs.account.offline.OfflineProvisioning$ DirectorySyncTask.run(OfflineProvisioning.java:135 )
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)
    Caused by: java.net.UnknownHostException: MyServerURL.com
    at java.net.PlainSocketImpl.connect(Unknown Source)
    at java.net.SocksSocketImpl.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at java.net.Socket.connect(Unknown Source)
    at java.net.Socket.<init>(Unknown Source)
    at java.net.Socket.<init>(Unknown Source)
    at org.apache.commons.httpclient.protocol.DefaultProt ocolSocketFactory.createSocket(DefaultProtocolSock etFactory.java:79)
    at org.apache.commons.httpclient.protocol.DefaultProt ocolSocketFactory.createSocket(DefaultProtocolSock etFactory.java:121)
    at org.apache.commons.httpclient.HttpConnection.open( HttpConnection.java:706)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:386)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:170)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:396)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:324)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:200)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:278)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:252)
    at com.zimbra.cs.zclient.ZMailbox.invoke(ZMailbox.jav a:446)


    No errors anywhere in Jetty Logs

  7. #7
    jjzhuang is offline Zimbra Employee
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    Doesn't seem to like your server url or username/password. Could you make sure first you can login to the online version? If so, then check the parameters you typed into the offline config. This is most likely just a connection issue. Thanks!

  8. #8
    jhoelz is offline Special Member
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    All settings are correct. Everything was working just fine, now two machines that were working have stopped with no changes on the server at all. Web client and OUtlook connector still work on those machines.

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