Zimbra - Forums - Users

Problem with conversation view

m3chen — Fri, 20 Nov 2009 17:08:01 GMT

Hi Zimbra Community!

I'm having some trouble with the conversation view as it seems to be grouping unrelated emails together. One particular issue I'm having is when another person sends me an email with no subject, it seems to get grouped together with other emails with no subject. Is there anyway to break a single conversation thread in Zimbra?

Thanks in advance for any help!

Marvin

Where does Zimbra want to go with docs?

krabina — Thu, 19 Nov 2009 21:47:19 GMT

Hi,

I just tested the new docs features in Zimbra 6.0.2 (notes, spreadsheets, slides). Though it's "nice", I wonder where Zimbra wants to go from here?

The minimum feature I would request would be some export formats (to be able to import them in openoffice or ms office).

But even then. How useful is a slides app where you cannot even change the sequence of the slides? Of course you could add this in future, but how much effort would you put in to keep up with a "real" presentation application? (same with spreadsheets and docs)

Wouldn't it make more sense to use OpenOffice for realising someting like that (have no clue if that would work technically, though).

Please share your thoughts on this.

-Bernhard

Forwarding doesnt seems to work properly

lutierigb — Thu, 19 Nov 2009 20:20:45 GMT

Hi guys!

I have an account(interop@mydomain.com) configured to forward messages to another account(teste1@mydomain.com)

If someone sends a message from mydomain.com to interop@mydomain.com the message is forwarded to teste1@mydomain.com, as expected. However, if someone tries to send an e-mail from another domain the forwarding just doesn't happen.

Take a look:

######## from testemail@mydomain.com to interop@mydomain.com

/opt/zimbra/log/mailbox.log

Code:

2009-11-19 16:49:11,921 INFO  [btpool0-742://email.mydomain.com/service/soap/NoOpRequest] [name=ouvidoria@mydomain.com;mid=1554;ip=10.2.10.135;ua=ZimbraWebClient - IE6 (Win)/6.0.2_GA_1912.RHEL5_64;] soap - NoOpRequest

2009-11-19 16:49:11,940 INFO  [btpool0-742://email.mydomain.com/service/soap/NoOpRequest] [name=rvt@mydomain.com;mid=1793;ip=10.31.10.85;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.RHEL5_64;] soap - NoOpRequest



2009-11-19 16:49:12,702 INFO  [btpool0-742://email.mydomain.com/service/soap/SendMsgRequest] [name=testemail@mydomain.com;aname=interop@mydomain.com;mid=1526;ip=10.2.3.157;ua=ZimbraWebClient - IE7 (Win)/6.0.2_GA_1912.RHEL5_64;] soap - SendMsgRequest

2009-11-19 16:49:12,702 INFO  [btpool0-742://email.mydomain.com/service/soap/SendMsgRequest] [name=testemail@mydomain.com;aname=interop@mydomain.com;mid=1526;ip=10.2.3.157;ua=ZimbraWebClient - IE7 (Win)/6.0.2_GA_1912.RHEL5_64;] misc - delegated access: doc=SendMsg, delegating account=interop@mydomain.com, authenticated account=testemail@mydomain.com, target account=testemail@mydomain.com

2009-11-19 16:49:12,817 INFO  [btpool0-742://email.mydomain.com/service/soap/SendMsgRequest] [name=testemail@mydomain.com;aname=interop@mydomain.com;mid=1526;ip=10.2.3.157;ua=ZimbraWebClient - IE7 (Win)/6.0.2_GA_1912.RHEL5_64;] mailop - Adding Message: id=484, Message-ID=<1993843506.2577.1258656552704.JavaMail.root@email.mydomain.com>, parentId=-1, folderId=5, folderName=Sent.

2009-11-19 16:49:12,829 INFO  [btpool0-742://email.mydomain.com/service/soap/SendMsgRequest] [name=testemail@mydomain.com;aname=interop@mydomain.com;mid=1526;ip=10.2.3.157;ua=ZimbraWebClient - IE7 (Win)/6.0.2_GA_1912.RHEL5_64;] smtp - Sending message to MTA at email.mydomain.com, port 25: Message-ID=<1993843506.2577.1258656552704.JavaMail.root@email.mydomain.com>, replyType=r

2009-11-19 16:49:12,870 INFO  [btpool0-742://email.mydomain.com/service/soap/SendMsgRequest] [name=testemail@mydomain.com;aname=interop@mydomain.com;mid=1526;ip=10.2.3.157;ua=ZimbraWebClient - IE7 (Win)/6.0.2_GA_1912.RHEL5_64;] mailbox - Deferred Indexing: submitted 1 items in 10ms (100.00/sec). (0 items failed to index).  IndexDeferredCount now at 1 NumNotSubmitted= 0

2009-11-19 16:49:12,904 INFO  [LmtpServer-2321] [ip=10.2.3.100;] lmtp - Delivering message: size=1108 bytes, nrcpts=2, sender=testemail@mydomain.com, msgid=<1993843506.2577.1258656552704.JavaMail.root@email.mydomain.com>

2009-11-19 16:49:12,904 INFO  [LmtpServer-2321] [ip=10.2.3.100;] lmtp - accepted and discarded message for interop@mydomain.com: local delivery is disabled

2009-11-19 16:49:12,904 INFO  [LmtpServer-2321] [name=teste1@mydomain.com;mid=2387;ip=10.2.3.100;] mailop - Adding Message: id=5465, Message-ID=<1993843506.2577.1258656552704.JavaMail.root@email.mydomain.com>, parentId=-1, folderId=2, folderName=Inbox.

2009-11-19 16:49:12,931 INFO  [LmtpServer-2321] [] ProtocolHandler - Handler exiting normally



2009-11-19 16:49:13,320 INFO  [btpool0-742://email.mydomain.com/service/soap/NoOpRequest] [name=lff@mydomain.com;mid=1233;ip=10.2.250.81;ua=ZimbraWebClient - SAF3 (Win)/6.0.2_GA_1912.RHEL5_64;] soap - NoOpRequest

2009-11-19 16:49:13,377 INFO  [btpool0-742://email.mydomain.com/service/soap/NoOpRequest] [name=awn@mydomain.com;mid=280;ip=10.2.19.82;ua=ZimbraWebClient - FF3.0 (Win)/6.0.2_GA_1912.RHEL5_64;] soap - NoOpRequest

2009-11-19 16:49:13,642 INFO  [btpool0-736://localhost/service/soap/AuthRequest] [name=avq@mydomain.com;oip=10.25.10.239;ua=zclient/6.0.2_GA_1912.RHEL5_64;] index - Initialized Index for mailbox 524 directory: LuceneIndex at com.zimbra.cs.index.Z23FSDirectory@/opt/zimbra/index/0/524/index/0 Analyzer=com.zimbra.cs.index.ZimbraAnalyzer@ffce2f2

2009-11-19 16:49:13,642 INFO  [btpool0-736://localhost/service/soap/AuthRequest] [name=avq@mydomain.com;oip=10.25.10.239;ua=zclient/6.0.2_GA_1912.RHEL5_64;] cache - initializing folder and tag caches for mailbox 524

2009-11-19 16:49:13,666 INFO  [btpool0-736://localhost/service/soap/AuthRequest] [name=avq@mydomain.com;oip=10.25.10.239;ua=zclient/6.0.2_GA_1912.RHEL5_64;] mbxmgr - Mailbox 524 account c302bfd4-0c8d-4b92-8f4d-d1264960e611 LOADED

/var/log/zimbra.log

Code:

Nov 19 16:49:12 email postfix/smtpd[22556]: connect from email.mydomain.com[10.2.3.100]

Nov 19 16:49:12 email postfix/smtpd[22556]: CF3687B44540: client=email.mydomain.com[10.2.3.100]

Nov 19 16:49:12 email postfix/cleanup[22742]: CF3687B44540: message-id=<1993843506.2577.1258656552704.JavaMail.root@email.mydomain.com>

Nov 19 16:49:12 email postfix/qmgr[32497]: CF3687B44540: from=, size=1108, nrcpt=2 (queue active)

Nov 19 16:49:12 email postfix/smtpd[22556]: disconnect from email.mydomain.com[10.2.3.100]

Nov 19 16:49:12 email postfix/lmtp[6909]: CF3687B44540: to=, relay=email.mydomain.com[10.2.3.100]:7025, delay=0.08, delays=0.01/0/0/0.07, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)

Nov 19 16:49:12 email postfix/lmtp[6909]: CF3687B44540: to=, orig_to=, relay=email.mydomain.com[10.2.3.100]:7025, delay=0.08, delays=0.01/0/0/0.07, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)

Nov 19 16:49:12 email postfix/qmgr[32497]: CF3687B44540: removed

greping the by ID

Code:

[root@email ~]# grep CF3687B44540:  /var/log/zimbra.log

Nov 19 16:49:12 email postfix/smtpd[22556]: CF3687B44540: client=email.mydomain.com[10.2.3.100]

Nov 19 16:49:12 email postfix/cleanup[22742]: CF3687B44540: message-id=<1993843506.2577.1258656552704.JavaMail.root@email.mydomain.com>

Nov 19 16:49:12 email postfix/qmgr[32497]: CF3687B44540: from=, size=1108, nrcpt=2 (queue active)

Nov 19 16:49:12 email postfix/lmtp[6909]: CF3687B44540: to=, relay=email.mydomain.com[10.2.3.100]:7025, delay=0.08, delays=0.01/0/0/0.07, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)

Nov 19 16:49:12 email postfix/lmtp[6909]: CF3687B44540: to=, orig_to=, relay=email.mydomain.com[10.2.3.100]:7025, delay=0.08, delays=0.01/0/0/0.07, dsn=2.1.5, status=sent (250 2.1.5 Delivery OK)

Nov 19 16:49:12 email postfix/qmgr[32497]: CF3687B44540: removed

[root@email ~]#

Now see what happen(actually, doesn't happen) when I send an e-mail from gmail, for instance, to the same account:

######## from nospamplease@gmail.com to interop@mydomain.com

/opt/zimbra/log/mailbox.log

Code:

2009-11-19 17:13:28,363 INFO  [btpool0-752://email.mydomain.com/service/soap/NoOpRequest] [name=roj@mydomain.com;mid=2488;ip=10.37.10.229;ua=ZimbraWebClient - IE7 (Win)/6.0.2_GA_1912.RHEL5_64;] soap - NoOpRequest

2009-11-19 17:13:28,486 INFO  [LmtpServer-2379] [ip=192.168.1.201;] lmtp - Delivering message: size=1944 bytes, nrcpts=1, sender=nospamplease@gmail.com, msgid=

2009-11-19 17:13:28,486 INFO  [LmtpServer-2379] [ip=192.168.1.201;] lmtp - accepted and discarded message for interop@mydomain.com: local delivery is disabled

2009-11-19 17:13:28,486 INFO  [LmtpServer-2379] [] ProtocolHandler - Handler exiting normally

2009-11-19 17:13:28,880 INFO  [LmtpServer-2380] [ip=192.168.1.201;] index - Initialized Index for mailbox 450 directory: LuceneIndex at com.zimbra.cs.index.Z23FSDirectory@/opt/zimbra/index/0/450/index/0 Analyzer=com.zimbra.cs.index.ZimbraAnalyzer@ffce2f2

2009-11-19 17:13:28,880 INFO  [LmtpServer-2380] [ip=192.168.1.201;] cache - initializing folder and tag caches for mailbox 450



2009-11-19 17:13:29,025 INFO  [LmtpServer-2380] [ip=192.168.1.201;] mbxmgr - Mailbox 450 account 4828488b-7a10-4c02-b655-3e324bf28011 LOADED

2009-11-19 17:13:29,027 INFO  [LmtpServer-2380] [ip=192.168.1.201;] lmtp - Delivering message: size=2858 bytes, nrcpts=1, sender=contato@movieexpress.com.br, msgid=

2009-11-19 17:13:29,028 INFO  [LmtpServer-2380] [name=iiz@mydomain.com;mid=450;ip=192.168.1.201;] mailop - Adding Message: id=7660, Message-ID=, parentId=-1, folderId=2, folderName=Inbox.

2009-11-19 17:13:29,082 INFO  [LmtpServer-2380] [] ProtocolHandler - Handler exiting normally

2009-11-19 17:13:29,156 INFO  [LmtpServer-2381] [ip=192.168.1.201;] lmtp - Delivering message: size=3331 bytes, nrcpts=1, sender=caars@7lan.net, msgid=

2009-11-19 17:13:29,157 INFO  [LmtpServer-2381] [name=ezd@mydomain.com;mid=1803;ip=192.168.1.201;] mailop - Adding Message: id=23127, Message-ID=, parentId=-1, folderId=2, folderName=Inbox.

2009-11-19 17:13:29,167 INFO  [LmtpServer-2381] [] ProtocolHandler - Handler exiting normally

/var/log/zimbra.log
it's empty by this time

I know I checked "do not keep local copy" or something, but anyway it's not forwarding to teste1.

any ideas??

thank you

rgds

Missmatch between quota and emails

sanmonster — Thu, 19 Nov 2009 06:16:38 GMT

Greetings all,

I'm new on using Zimbra, so please help me.

I was adding my email account to Mozilla Thunderbird, when I started to get the mails on Thunderbird, it sucked all my email on my webmail inbox straight to the local folder. But something weird happened, my quota still says 66% even though there is nothing in my inbox. Where does all my email gone to? how can I retrieve it back? or how can I get my quota back, since there are no emails on my inbox.

Your help is highly appreciated :)

Bandwidth per Zimbra Web Client User

Srikanth G — Thu, 19 Nov 2009 04:56:40 GMT

Hi All,

Please can any one tell me how much network bandwidth would be utilized per Zimbra Web Client User.

Thanks in Advance

Zimbra to GMail Jabberd Problem

Mace — Wed, 18 Nov 2009 00:52:23 GMT

I am having a problem with the built in jabberd in Zimbra 6.0.2.

1. When adding GMail contacts to the Zimbra server (in the web client) I get the problem where the GMail account will not see the Zimbra clients as being online. I have an SSL key from godaddy and it seems to work well for the most part. Usually upon a first connect it will work properly for several minutes but eventually die. I will not be able to msg between one or the other. I have been looking and do not understand where the problem is.

2. My jabberd seems to disconnect from actual jabber clients also. It will stay connected for a while but then it will lose it.

If anybody knows what is causing this then I'd really appreciate any information about it.

Thanks in advance.

Vacation message and aliases

abalint — Tue, 17 Nov 2009 09:08:00 GMT

Hi,

We've found out that when an auto-reply is set to be sent (aka vacation notice), the notification is sent only when the original message is sent to the account name; and no auto-reply is sent when the original message is sent to an alias.

Where can I set up vacation message to my aliases?

B.

Same date/time format like Thunderbird

butzkies — Mon, 16 Nov 2009 18:13:37 GMT

Hi,

is it possible to change the date/time format in ZCS similiar
to that of the Thunderbird? I think the columns of messages
would be a little bit clearlier.

Greetings

Maximum number of displayed messages

butzkies — Mon, 16 Nov 2009 11:04:20 GMT

Hi,

is it possible to increase the number of displayed messages (more than 100)?

Thanks in advance

Calendar - Day View vs Week view

xtrocky — Sat, 14 Nov 2009 18:58:37 GMT

I noticed differences between DAY view and WEEK view on the Calendar. On the WEEK view, you can see the start time on the same line of the subject when meetings are less than 45 minutes. On the DAY view, you only have the subject. Have a look at the 2 images attached. Is this by design or a possible bug? Is there a way to have the DAY view act the same as WEEK view?

Thanks
Roch

Filter window's scrolling does not work?

butzkies — Sat, 14 Nov 2009 15:37:41 GMT

Hi,

if I define many filters the scrolling of the filter window does not work.
Only the scrolling of its super view works.

Greetings

Why no signature for auto-replied messages?

butzkies — Sat, 14 Nov 2009 10:33:54 GMT

Hi,

if i define a message for auto-replying,
why no (defined) signatur will be added to it?

I think business outgoing mails should always have a signatur.

Greetings

No mail alert for filtered incoming mails?

butzkies — Fri, 13 Nov 2009 11:10:41 GMT

Hi,

for incoming mails the mail alert options of zimbra are working.
But if I do filter the incoming mails and put it in a sub folder
the mail alert options does not working. What is the difference?
Whether filtered or not... both mails are incoming mails.

Greetings

Shared Contact - Backup

pinoy_steal — Fri, 13 Nov 2009 08:09:03 GMT

Hi Sir/Mam,

We used OSS zimbra 5.0.18GA for internal mail. My concern are how to automatic backup of shared contacts. Usually I backup this contact using export method under preferences. Any advices are highly appreciated. Thank you.

[SOLVED] Please I Need Urgent Help!!!!

ilyag — Fri, 13 Nov 2009 06:54:17 GMT

I feel like a total idiot and I am probably posting in a wrong place but here goes... I need urgent help to get my iPhone operational again...

I have been looking for email server solution that can work with push email and iphone so i stumbled on zimbra and signed up for the "hosted demo" to try it out... it assigned me an email and took me to the web interface of that test email... it gave me the login, password, server info so that I could make it work on my iPhone so I can see how it works... i followed the prompts and then the iPhone prompted me to put in a passcode, at that time i didn't realize what it asked me so i just put the same passcode that i received in the testzimbra email. i played around with the iphone and the email and then closed my iphone and closed the browser... next time i tried to open my iphone it asked me for a passcode... at this moment i realized what had happened but i already closed the browser with zimbra email that had all the information and i have no recollection of what the test email password is now... so i am locked out of my iphone and i need help trying to locate the testzimbra password for my temprorary account so that i can use my iphone again.... and yes, i do feel like a complete moron now, but any help will be greatly appreciated....

Thanks