Zimbra - Forums - Administrators http://www.zimbra.com/forums Discuss your pilot or production implementation with other Zimbra admins or our engineers. en Fri, 20 Nov 2009 21:57:11 GMT vBulletin 60 http://www.zimbra.com/forums/images/bullet/misc/rss.jpg Zimbra - Forums - Administrators http://www.zimbra.com/forums Briefcase - Admin reverts to View at user side http://www.zimbra.com/forums/administrators/35104-briefcase-admin-reverts-view-user-side.html Fri, 20 Nov 2009 18:11:08 GMT 2 users, the owner shares a folder with admin rights to a user. That user accepts the share and has admin rights. Then the user logs out. Once that user returns they show view for the rights on that share on the user side. The owner of the share shows admin in the properties.

Any idea why?

I can't seem to duplicate it using the same owner, but a different user. ]]> Administrators quietas http://www.zimbra.com/forums/administrators/35104-briefcase-admin-reverts-view-user-side.html Server is slow,Deleted users still in GAL,Low disk space in Admin GUI http://www.zimbra.com/forums/administrators/35098-server-slow-deleted-users-still-gal-low-disk-space-admin-gui.html Fri, 20 Nov 2009 15:49:14 GMT Iam new to this so any help will be greatly appreciated. I am using Release 5.0.1_GA_1902.UBUNTU6 UBUNTU6 FOSS edition I have approximately 250 users and recently been getting users complaining that the server reports it is slow cancel request. The network is all on 1 gig ethernet LAN and the server is a good HP Proliant with 10 hot swappable hard drives with 164gig each. Will the latest update 5.0.20 fix some or all my issues? Also please can you tell me how and when to update to the latest update. I was also reading that you can run a script optimizeMboxgroups.pl . Where do I get this script from? I deleted users in the admin console but their aliases are still in the GAL. How do I delete these aliases. On my Admin Gui it shows with very little disk space but on CLI it has says 35% is free. Even after me deleting some 20 users it shows the same in Gui and CLI. Thanks for any help Iam new to this so any help will be greatly appreciated.
I am using Release 5.0.1_GA_1902.UBUNTU6 UBUNTU6 FOSS edition
I have approximately 250 users and recently been getting users complaining that the server reports it is slow cancel request. The network is all on 1 gig ethernet LAN and the server is a good HP Proliant with 10 hot swappable hard drives with 164gig each. Will the latest update 5.0.20 fix some or all my issues? Also please can you tell me how and when to update to the latest update. I was also reading that you can run a script optimizeMboxgroups.pl . Where do I get this script from?
I deleted users in the admin console but their aliases are still in the GAL. How do I delete these aliases.
On my Admin Gui it shows with very little disk space but on CLI it has says 35% is free. Even after me deleting some 20 users it shows the same in Gui and CLI.
Thanks for any help ]]> Administrators chacetech http://www.zimbra.com/forums/administrators/35098-server-slow-deleted-users-still-gal-low-disk-space-admin-gui.html <![CDATA[Display issues & user level login restriction by IP]]> http://www.zimbra.com/forums/administrators/35097-display-issues-user-level-login-restriction-ip.html Fri, 20 Nov 2009 14:45:11 GMT Hi All,

We are considering a large deployment of Zimbra Open Source version, which in initial testing has proved great. We would be very grateful for solutions/advice on the issues below:

1) Email time:

The emails’s arrival time is not displayed if the email is more tha 1 day old, instead only the date is shown. Many of our users recive 100+ emails per day. If a customer calls and refers to an email “sent yesterday at 3pm” then its going to be hard to find without a time reference.

I find Email time is an essential reference when scrolling through the email list to maintain orientation. Is there a way to turn this on for all emails?

2) Issues with email list when using “Reading Pane On The Right” view.

- is there an option to make each email occupy only one line rather than two in the email list. There is more than enough space when the email content snippet is turned off (outlook 2007 right pane layout is good in this respect). This would save on user scrolling, and make maximum use of the the screen space (which is the aim of the right pane view)

- the email’s size seems to be omited from columns of email list.

3) issue with attachment symbol:

In email list, attachment symbol always shows when email received from Outlook client which contains and html image tag with extermal source, e.g. a companies logo image, while there's actually no real attachment for that email. Is this a bug?

4) User login restriction by IP address:

- is it possible to define a list of permissible IP addresses for login. I know this can be done by apache directives but I was hoping this could be defined at group level or user level.

I'm new here so please remind me if I should put any of these questions in a single thread or go to bug report.

Many thanks for your help!

Robert ]]> Administrators debo http://www.zimbra.com/forums/administrators/35097-display-issues-user-level-login-restriction-ip.html Zimbra account status http://www.zimbra.com/forums/administrators/35092-zimbra-account-status.html Fri, 20 Nov 2009 12:26:06 GMT Hi Guys, Is there any way to find out number of count of Active, lockout and deactivated accounts per domain ??? Please help. Thanks Hi Guys,


Is there any way to find out number of count of Active, lockout and deactivated accounts per domain ???

Please help.


Thanks ]]> Administrators chandu http://www.zimbra.com/forums/administrators/35092-zimbra-account-status.html <![CDATA[Remove "Remember me"]]> http://www.zimbra.com/forums/administrators/35091-remove-remember-me.html Fri, 20 Nov 2009 12:21:39 GMT Hello!

I would like to remove the "Remember me" option in the login screen.
Is that possible?

I also want to remove the option to change from HTML to AJAX.

Thanks!! ]]> Administrators Bagualas http://www.zimbra.com/forums/administrators/35091-remove-remember-me.html <![CDATA[[SOLVED] Can't see content when sharing the entirety of an account]]> http://www.zimbra.com/forums/administrators/35090-solved-can-t-see-content-when-sharing-entirety-account.html Fri, 20 Nov 2009 11:59:01 GMT Hello,

I followed this guide:

Zmmailbox - Zimbra :: Wiki

Apparently everything works out nice, but I have one serious problem:
Even though I can see in the folder-tree to the left that there are unread messages in the shared mailbox, I see nothing in the right side of Zimbra, where all the messages are listed. It just reports: No results found.

Anyone had any expreience with this? -And found a solution?

Thank you in advance for any help or response! :)

Edit1: I've done some further research on this issue, and it turns out I can se the messages in Standard View, but not in Advanced View.
Edit2: After further research I discovered the problem is related to the (old, from Zimbra 5) Norwegian translation. When using the English (US) Interface, everything works perfect. I guess I have some work to do... ]]> Administrators primaxx http://www.zimbra.com/forums/administrators/35090-solved-can-t-see-content-when-sharing-entirety-account.html Mail temporary deferred after zimbra migration http://www.zimbra.com/forums/administrators/35087-mail-temporary-deferred-after-zimbra-migration.html Fri, 20 Nov 2009 11:08:17 GMT , relay=mail.ilportalinux.it[188.72.199.31]:7025, delay=44570, delays=44570/0.34/0/0.05, dsn=4.0.0, status=deferred (host mail.ilportalinux.it[188.72.199.31] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command)) "mail.ilportalinux.it" is being resolved correctly, no logs on mailboxd.log, no mails delivered, nothing changed between the older server and the newer, also in the older server all is working perfectly. I can telnet successfully to the 7025 even using FQDN, public ip address and local loopback ip address. No firewall installed. Please someone could help me?]]> Hi all,

i must migrate from an older server to newer, this server isn't into a lan (have a public ip on eth0) and serves several services (web, dns, mail, ecc ecc)
we are speaking about a debian lenny server (both of them)
i did the following:

install zcs on the new server
copy the entire /opt/zimbra from the older to the newer
run again setup.sh to perform the upgrade.

Everything seems work fine but the local delivery fails with ALL of the incoming emails:

Nov 20 11:52:54 kratos postfix/lmtp[29541]: 6859B165B338: to=<admin@ilportalinux.it>, relay=mail.ilportalinux.it[188.72.199.31]:7025, delay=44570, delays=44570/0.34/0/0.05, dsn=4.0.0, status=deferred (host mail.ilportalinux.it[188.72.199.31] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))

"mail.ilportalinux.it" is being resolved correctly, no logs on mailboxd.log, no mails delivered, nothing changed between the older server and the newer, also in the older server all is working perfectly.

I can telnet successfully to the 7025 even using FQDN, public ip address and local loopback ip address. No firewall installed.

Please someone could help me? ]]> Administrators M0rF3uS http://www.zimbra.com/forums/administrators/35087-mail-temporary-deferred-after-zimbra-migration.html zmstat-chart java.lang.OutOfMemoryError http://www.zimbra.com/forums/administrators/35086-zmstat-chart-java-lang-outofmemoryerror.html Fri, 20 Nov 2009 11:06:07 GMT I would like to generate advanced statistics with zmstat-chart. But the zmstat-chart utility abort operations at Reading CSV allprocs.csv with the following error.
Code:
Exception in thread "main" java.lang.OutOfMemoryError: Java heap space
        at java.util.Arrays.copyOf(Arrays.java:2734)
        at java.util.ArrayList.ensureCapacity(ArrayList.java:167)
        at java.util.ArrayList.add(ArrayList.java:351)
        at java.util.regex.Pattern.split(Pattern.java:1003)
        at java.util.regex.Pattern.split(Pattern.java:1059)
        at com.zimbra.common.util.CsvReader.hasNext(CsvReader.java:66)
        at com.zimbra.perf.chart.ChartUtil.readCsvFiles(ChartUtil.java:856)
        at com.zimbra.perf.chart.ChartUtil.doit(ChartUtil.java:342)
        at com.zimbra.perf.chart.ChartUtil.main(ChartUtil.java:308)
After some research, I have added -XX:-UseGCOverheadLimit to /opt/zimbra/bin/zmstat-chart at the exec line. Then zmstat-chart ends up with the same error, again at Reading CSV allprocs.csv, but it takes more time to run, of course.

Thanks in advance
jummo ]]> Administrators jummo http://www.zimbra.com/forums/administrators/35086-zmstat-chart-java-lang-outofmemoryerror.html <![CDATA[[SOLVED] Connect to zimbra's database (ubuntu)]]> http://www.zimbra.com/forums/administrators/35085-solved-connect-zimbra-s-database-ubuntu.html Fri, 20 Nov 2009 10:18:06 GMT Hi!

I want to connect to Zimbra's databases using the Mysql query browser or the Mysql administrator. I need some tips couse everytime I try to change something I lose mysql base installation and then I have to reinstall mysql-server pack.

1-so basically I need to know how should the /etc/mysql/my.cnf look like (if it matter)
2-How do I make it the default database
3-Anything that I'm not refering but could help

Thanks ]]> Administrators ruben.rodrigues http://www.zimbra.com/forums/administrators/35085-solved-connect-zimbra-s-database-ubuntu.html Safe Quota http://www.zimbra.com/forums/administrators/35082-safe-quota.html Fri, 20 Nov 2009 09:35:02 GMT Is there a Safe/Emergency Quota principle in Zimbra. For example, the Administration need to send an emergency e-mail to all students and employees and all should receive it even if the quota is full. Is it possible to make a particular e-mail expire after 15 days. I know that there is an e-mail retention policy but this is for all folders and all e-mails. Many thanks. Is there a Safe/Emergency Quota principle in Zimbra. For example, the Administration need to send an emergency e-mail to all students and employees and all should receive it even if the quota is full.

Is it possible to make a particular e-mail expire after 15 days. I know that there is an e-mail retention policy but this is for all folders and all e-mails.

Many thanks. ]]> Administrators waseemz http://www.zimbra.com/forums/administrators/35082-safe-quota.html panik: one special file in briefcase crahes mailboxd : how to remove? http://www.zimbra.com/forums/administrators/35081-panik-one-special-file-briefcase-crahes-mailboxd-how-remove.html Fri, 20 Nov 2009 09:14:20 GMT (BlobInputStream.java:128) at com.zimbra.cs.store.BlobInputStream.(BlobInputStream.java:72) at com.zimbra.cs.store.file.FileBlobStore.getContent(FileBlobStore.java:325) at com.zimbra.cs.store.file.FileBlobStore.getContent(FileBlobStore.java:319) at com.zimbra.cs.store.MailboxBlobDataSource.getInputStream(MailboxBlobDataSource.java:42) at com.zimbra.cs.redolog.op.RedoableOpData.getInputStream(RedoableOpData.java:64) By now I dont care how to fix this ZLIB-bug, I just need to get zimbra get online again. Its weird that one file seems to bring the whole zimbra down. I cant delete the file via webdav cause mailboxd is not running and zmmailbox needs mailboxd running as well. Am I doomed? At least I'm definitely panicking !! peter ps: I tried to restart zimbra with zmcontrol and even /etc/init.d/zimbra stop|start as root]]> Release 6.0.2_GA_1912.UBUNTU8_64 UBUNTU8_64 FOSS edition.

Yesterday evening I uploaded a copy of my local documents-structure to my zimbra-accout using webdav.

Now I cant access zimbra anymore:

$ zmcontrol status
Host zimbra.goldfisch.at
antispam Running
antivirus Running
antivius Stopped
ldap Running
logger Running
mailbox Stopped
zmmailboxdctl is not running.
mta Running
snmp Running
spell Running
stats Running

and when I look into /opt/zimbra/log/mailbox.log

2009-11-20 10:00:02,376 FATAL [btpool0-2://zimbra.goldfisch.at/dav/peter%40zimbra.goldfisch.at/Briefcase/dokumente/firma/projekte/alt/IHF/webmirror/page.tgz
] [aname=peter@zimbra.goldfisch.at;ip=84.112.103.139; ua=davfs2/1.3.3 neon/0.28.2;] system - Aborting process
java.io.EOFException: Unexpected end of ZLIB input stream
at java.util.zip.InflaterInputStream.fill(InflaterInp utStream.java:223)
at java.util.zip.InflaterInputStream.read(InflaterInp utStream.java:141)
at java.util.zip.GZIPInputStream.read(GZIPInputStream .java:92)
at java.security.DigestInputStream.read(DigestInputSt ream.java:144)
at java.io.FilterInputStream.read(FilterInputStream.j ava:90)
at com.zimbra.common.util.CalculatorStream.read(Calcu latorStream.java:84)
at com.zimbra.common.util.FileUtil.uncompress(FileUti l.java:119)
at com.zimbra.cs.store.UncompressedFileCache.uncompre ssToTempFile(UncompressedFileCache.java:177)
at com.zimbra.cs.store.UncompressedFileCache.get(Unco mpressedFileCache.java:147)
at com.zimbra.cs.store.FileDescriptorCache.getSharedF ile(FileDescriptorCache.java:130)
at com.zimbra.cs.store.FileDescriptorCache.getLength( FileDescriptorCache.java:148)
at com.zimbra.cs.store.BlobInputStream.<init>(BlobInp utStream.java:128)
at com.zimbra.cs.store.BlobInputStream.<init>(BlobInp utStream.java:72)
at com.zimbra.cs.store.file.FileBlobStore.getContent( FileBlobStore.java:325)
at com.zimbra.cs.store.file.FileBlobStore.getContent( FileBlobStore.java:319)
at com.zimbra.cs.store.MailboxBlobDataSource.getInput Stream(MailboxBlobDataSource.java:42)
at com.zimbra.cs.redolog.op.RedoableOpData.getInputSt ream(RedoableOpData.java:64)

By now I dont care how to fix this ZLIB-bug, I just need to get zimbra get online again. Its weird that one file seems to bring the whole zimbra down.

I cant delete the file via webdav cause mailboxd is not running and zmmailbox needs mailboxd running as well.

Am I doomed?
At least I'm definitely panicking !!

peter

ps: I tried to restart zimbra with zmcontrol and even /etc/init.d/zimbra stop|start as root ]]> Administrators gruad23 http://www.zimbra.com/forums/administrators/35081-panik-one-special-file-briefcase-crahes-mailboxd-how-remove.html <![CDATA[[SOLVED] Use Zimbra as relay for one domain]]> http://www.zimbra.com/forums/administrators/35078-solved-use-zimbra-relay-one-domain.html Fri, 20 Nov 2009 07:46:29 GMT Hello All,

I use Zimbra Community with a lot of domains and its work very good.
But today I need to "relay" to another SMTP server only a domain that not
on the Zimbra server. (for make a SMTP Relay)
How can I make that ?
(On an another server without Zimbra (only postfix) I made that with adding
line to /etc/postfix/transport. but on Zimbra I don't know if its enough)

Thanks in advance !!!!

Davy ]]> Administrators zagg http://www.zimbra.com/forums/administrators/35078-solved-use-zimbra-relay-one-domain.html Admin account with limited features http://www.zimbra.com/forums/administrators/35075-admin-account-limited-features.html Fri, 20 Nov 2009 06:55:39 GMT I want to have an admin account with limited features. That is, to have a user account which can only add, delete, modify other user accounts. Admin account only with user account management rights. Is it possible in zimbra (5.0.18). Im not using the latest zimbra because External GAL option is not working on that. Thank you Yasantha I want to have an admin account with limited features. That is, to have a user account which can only add, delete, modify other user accounts. Admin account only with user account management rights. Is it possible in zimbra (5.0.18). Im not using the latest zimbra because External GAL option is not working on that. Thank you

Yasantha ]]> Administrators yasanthau http://www.zimbra.com/forums/administrators/35075-admin-account-limited-features.html Storage and Archive Issues http://www.zimbra.com/forums/administrators/35072-storage-archive-issues.html Fri, 20 Nov 2009 02:06:38 GMT By default, Zimbra is installed in boot disk. When boot disk capacity is full, what can we do? Is it possible to add another harddisk and migrate zimbra to D drive instead? Outlook allows archiving of old email into separate pst file that is still accessible by end users. Does Zimbra allow similar feature? How do we remove disk warning that keep email to us every minute? By default, Zimbra is installed in boot disk. When boot disk capacity is full, what can we do? Is it possible to add another harddisk and migrate zimbra to D drive instead?

Outlook allows archiving of old email into separate pst file that is still accessible by end users. Does Zimbra allow similar feature?

How do we remove disk warning that keep email to us every minute? ]]> Administrators bhwong http://www.zimbra.com/forums/administrators/35072-storage-archive-issues.html changing zimbraMailURL breaks images via apache proxy http://www.zimbra.com/forums/administrators/35070-changing-zimbramailurl-breaks-images-via-apache-proxy.html Thu, 19 Nov 2009 23:07:06 GMT Hi,

I'm running 6.0.1 OSS and when I change zimbraMailURL from /zimbra to /mail images work fine if I hit the server directly, but if I hit the server via an apache proxy the images don't load.

My proxy config is very simple.

proxypass / http://zmtest2.owfg.com/
proxypassreverse / http://zmtest2.owfg.com/

xxx.x.xx.xxx - - [19/Nov/2009:15:01:58 -0800] "GET /zimbra/skins/_base/logos/LoginBanner.png HTTP/1.1" 404 1352 "http://zmproxyqa2.owfg.com/mail/css/common,login,zhtml,skin.css?skin=beach&v=090911183 234" "Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.5) Gecko/20091102 Firefox/3.5.5 (.NET CLR 3.5.30729)"

any ideas? ]]> Administrators rjwesten http://www.zimbra.com/forums/administrators/35070-changing-zimbramailurl-breaks-images-via-apache-proxy.html