Zimbra - Forums

Briefcase - Admin reverts to View at user side

quietas — Fri, 20 Nov 2009 18:11:08 GMT

2 users, the owner shares a folder with admin rights to a user. That user accepts the share and has admin rights. Then the user logs out. Once that user returns they show view for the rights on that share on the user side. The owner of the share shows admin in the properties.

Any idea why?

I can't seem to duplicate it using the same owner, but a different user.

ZCB 5.0.19 HDW recommendation

rduric — Fri, 20 Nov 2009 17:33:15 GMT

In the release notes for ZCB 5.0.19 you can find these recommendations:
----------------------------------------------
Hardware Recommendation
Quad Core
16 GB RAM
500+ GB hard drive space
-----------------------------------------------

My 3 ZCB 5.0.18 servers have only 4 GB RAM. Is it OK if I upgrade to 5.0.19?

On my servers I've never seen more than 2.1 GB RAM to be used. Why are these recommendations so high? Thanks.

Zimlet to clear AutoComplete cache for user ?

liverpoolfcfan — Fri, 20 Nov 2009 17:13:33 GMT

I havbe an issue (as do many others it seems) where I had to rename the domain name of my server.

Now, for all users who had accounts prior to the domain name changing, if they attempt to write to another user to whom they had written prior to the name change happening - AutoComplete returns two email addresses for the addressee. It returns the new one from the updated GAL and also the cached old address from the old GAL.

I am now to Zimbra so have no experience with what can and can't be done, and am not a web programmer. However, in looking through some of the code associated with AutoComplete it seems that the file

//depot/zcs/main/ZimbraWebClient/WebRoot/js/zimbraMail/share/model/ZmAutocomplete.js

has a prototype function for clearing out a user's cache

ZmAutocomplete.prototype.clearCache =
function(type, account) {
var acct = account || appCtxt.getActiveAccount();

if (type) {
this._acCache[acct.id][type] = {};
} else {
this._acCache[acct.id][ZmAutocomplete.AC_TYPE_CONTACT] = {};
this._acCache[acct.id][ZmAutocomplete.AC_TYPE_LOCATION] = {};
this._acCache[acct.id][ZmAutocomplete.AC_TYPE_EQUIPMENT] = {};
}
};

Is this function complete as it stands ?

And if it is, is there anyone out there that could encapsulate it within a Zimlet ?

Thanks for reading.

Problem with conversation view

m3chen — Fri, 20 Nov 2009 17:08:01 GMT

Hi Zimbra Community!

I'm having some trouble with the conversation view as it seems to be grouping unrelated emails together. One particular issue I'm having is when another person sends me an email with no subject, it seems to get grouped together with other emails with no subject. Is there anyway to break a single conversation thread in Zimbra?

Thanks in advance for any help!

Marvin

Server is slow,Deleted users still in GAL,Low disk space in Admin GUI

chacetech — Fri, 20 Nov 2009 15:49:14 GMT

Iam new to this so any help will be greatly appreciated.
I am using Release 5.0.1_GA_1902.UBUNTU6 UBUNTU6 FOSS edition
I have approximately 250 users and recently been getting users complaining that the server reports it is slow cancel request. The network is all on 1 gig ethernet LAN and the server is a good HP Proliant with 10 hot swappable hard drives with 164gig each. Will the latest update 5.0.20 fix some or all my issues? Also please can you tell me how and when to update to the latest update. I was also reading that you can run a script optimizeMboxgroups.pl . Where do I get this script from?
I deleted users in the admin console but their aliases are still in the GAL. How do I delete these aliases.
On my Admin Gui it shows with very little disk space but on CLI it has says 35% is free. Even after me deleting some 20 users it shows the same in Gui and CLI.
Thanks for any help

Display issues & user level login restriction by IP

debo — Fri, 20 Nov 2009 14:45:11 GMT

Hi All,

We are considering a large deployment of Zimbra Open Source version, which in initial testing has proved great. We would be very grateful for solutions/advice on the issues below:

1) Email time:

The emails’s arrival time is not displayed if the email is more tha 1 day old, instead only the date is shown. Many of our users recive 100+ emails per day. If a customer calls and refers to an email “sent yesterday at 3pm” then its going to be hard to find without a time reference.

I find Email time is an essential reference when scrolling through the email list to maintain orientation. Is there a way to turn this on for all emails?

2) Issues with email list when using “Reading Pane On The Right” view.

- is there an option to make each email occupy only one line rather than two in the email list. There is more than enough space when the email content snippet is turned off (outlook 2007 right pane layout is good in this respect). This would save on user scrolling, and make maximum use of the the screen space (which is the aim of the right pane view)

- the email’s size seems to be omited from columns of email list.

3) issue with attachment symbol:

In email list, attachment symbol always shows when email received from Outlook client which contains and html image tag with extermal source, e.g. a companies logo image, while there's actually no real attachment for that email. Is this a bug?

4) User login restriction by IP address:

- is it possible to define a list of permissible IP addresses for login. I know this can be done by apache directives but I was hoping this could be defined at group level or user level.

I'm new here so please remind me if I should put any of these questions in a single thread or go to bug report.

Many thanks for your help!

Robert

[SOLVED] Zimbra 6.x migration from OpenSource to Network Edition Issues

electro93 — Fri, 20 Nov 2009 14:40:06 GMT

All,

I have performed all the steps included in Network Edition Moving from Open Source to Network Edition ZCS - Zimbra :: Wiki on moving to the network version. Luckily, this was a 3 day old installation so there wasnt TOO much to have to migrate over. I've had to perform some steps outside of the scope of this document to get it to function properly. Ldap migrated successfully, my certificates migrated successfully, all the user accounts are over and passwords. The spam/ham account are identical to the old server.

Now on to the problems...

I log into webmail, and I received the message "Your server's license has expired" Its a brand new license (trial) so I am not sure as to why this error is popping up. Also, in transering the /opt/zimbra/{store,index} directories all my users cannot see their old mail. I checked the perms on the directory and they are as followed:

[zimbra@ghostrider ~]$ ls -l |egrep "store|index"
drwxr-xr-x 3 zimbra zimbra 4096 Nov 19 21:00 index
drwxr-xr-x 3 zimbra zimbra 4096 Nov 19 20:35 index.orig
drwxr-xr-x 4 zimbra zimbra 4096 Nov 19 20:53 store
drwxr-xr-x 4 zimbra zimbra 4096 Nov 19 20:35 store.orig

What do I need to do to ensure all the messages are imported into the new system.

Thanks for all the help,

JB

imapsync Cleartext error

mclain — Fri, 20 Nov 2009 12:55:19 GMT

I know clear text has been enabled but still getting the error.

Error login : [zimbra.xxxx.xxx] with user [kawalec@host1.org] auth [LOGIN]: 3 NO cleartext logins disabled

3 NO cleartext logins disabled
...propagated at /usr/bin/imapsync line 676.

Here is the command i am running.

imapsync --buffersize 8192000 --nosyncacls --subscribe --syncinternaldates --host1 zimbra.host1.org --user1 kawalec@xxxxxxx1.org --password1 Pass --host2 new.host2.org --user2 kawalec@host2.org --password2 Pass --noauthmd5

Thanks
Tom

Zimbra account status

chandu — Fri, 20 Nov 2009 12:26:06 GMT

Hi Guys,

Is there any way to find out number of count of Active, lockout and deactivated accounts per domain ???

Please help.

Thanks

Remove "Remember me"

Bagualas — Fri, 20 Nov 2009 12:21:39 GMT

Hello!

I would like to remove the "Remember me" option in the login screen.
Is that possible?

I also want to remove the option to change from HTML to AJAX.

Thanks!!

[SOLVED] Can't see content when sharing the entirety of an account

primaxx — Fri, 20 Nov 2009 11:59:01 GMT

Hello,

I followed this guide:

Zmmailbox - Zimbra :: Wiki

Apparently everything works out nice, but I have one serious problem:
Even though I can see in the folder-tree to the left that there are unread messages in the shared mailbox, I see nothing in the right side of Zimbra, where all the messages are listed. It just reports: No results found.

Anyone had any expreience with this? -And found a solution?

Thank you in advance for any help or response! :)

Edit1: I've done some further research on this issue, and it turns out I can se the messages in Standard View, but not in Advanced View.
Edit2: After further research I discovered the problem is related to the (old, from Zimbra 5) Norwegian translation. When using the English (US) Interface, everything works perfect. I guess I have some work to do...

Error zcs-6.0.2 on Fedora 10

Alex_Saf — Fri, 20 Nov 2009 11:57:46 GMT

At installation zcs-6.0.2_GA_1912.F11.20091020155433.tgz on fedora 10 there is a following error:
Starting spell... Failed.
Starting apache.../opt/zimbra/httpd-2.2.11/bin/httpd: symbol lookup error:/opt/zimbra/httpd-2.2.11/lib/libapr-1.so.0: undefined symbol: dlopen
failed.

How it is possible to correct this error?

zmcontrol status
Host mail.dkls.ru
antispam Running
antivirus Running
ldap Running
logger Running
mailbox Running
mta Running
snmp Running
spell Stopped
zmapachectl is not running
stats Running

zmcontrol stop
Host mail.dkls.ru
Stopping stats...Done.
Stopping mta...Done.
Stopping spell...Done.
Stopping snmp...Done.
Stopping archiving...Done.
Stopping antivirus...Done.
Stopping antispam...Done.
Stopping imapproxy...Done.
Stopping memcached...Done.
Stopping mailbox...Done.
Stopping logger...Done.
Stopping ldap...Done.

zmcontrol start
Host mail.dkls.ru
Starting ldap...Done.
Starting logger...Done.
Starting mailbox...Done.
Starting antispam...Done.
Starting antivirus...Done.
Starting snmp...Done.
Starting spell...Failed.
Starting apache.../opt/zimbra/httpd-2.2.11/bin/httpd: symbol lookup error: /opt/zimbra/httpd-2.2.11/lib/libapr-1.so.0: undefined symbol: dlopen
failed.

Starting mta...Done.
Starting stats...Done.

In the rest all works well

Hardware recommendations for large installations

FullMetalAlchemist — Fri, 20 Nov 2009 11:51:46 GMT

Hello
Assuming that we need to make a new ZCS installation for 50000 users, what hardware configuration would you recommend?

How many servers would you suggest to handle mailboxes and how many to handle MTA/LDAP?

Mail temporary deferred after zimbra migration

M0rF3uS — Fri, 20 Nov 2009 11:08:17 GMT

Hi all,

i must migrate from an older server to newer, this server isn't into a lan (have a public ip on eth0) and serves several services (web, dns, mail, ecc ecc)
we are speaking about a debian lenny server (both of them)
i did the following:

install zcs on the new server
copy the entire /opt/zimbra from the older to the newer
run again setup.sh to perform the upgrade.

Everything seems work fine but the local delivery fails with ALL of the incoming emails:

Nov 20 11:52:54 kratos postfix/lmtp[29541]: 6859B165B338: to=, relay=mail.ilportalinux.it[188.72.199.31]:7025, delay=44570, delays=44570/0.34/0/0.05, dsn=4.0.0, status=deferred (host mail.ilportalinux.it[188.72.199.31] said: 451 4.0.0 Temporary message delivery failure try again (in reply to end of DATA command))

"mail.ilportalinux.it" is being resolved correctly, no logs on mailboxd.log, no mails delivered, nothing changed between the older server and the newer, also in the older server all is working perfectly.

I can telnet successfully to the 7025 even using FQDN, public ip address and local loopback ip address. No firewall installed.

Please someone could help me?

zmstat-chart java.lang.OutOfMemoryError

jummo — Fri, 20 Nov 2009 11:06:07 GMT

I would like to generate advanced statistics with zmstat-chart. But the zmstat-chart utility abort operations at Reading CSV allprocs.csv with the following error.

Code:

Exception in thread "main" java.lang.OutOfMemoryError: Java heap space

        at java.util.Arrays.copyOf(Arrays.java:2734)

        at java.util.ArrayList.ensureCapacity(ArrayList.java:167)

        at java.util.ArrayList.add(ArrayList.java:351)

        at java.util.regex.Pattern.split(Pattern.java:1003)

        at java.util.regex.Pattern.split(Pattern.java:1059)

        at com.zimbra.common.util.CsvReader.hasNext(CsvReader.java:66)

        at com.zimbra.perf.chart.ChartUtil.readCsvFiles(ChartUtil.java:856)

        at com.zimbra.perf.chart.ChartUtil.doit(ChartUtil.java:342)

        at com.zimbra.perf.chart.ChartUtil.main(ChartUtil.java:308)

After some research, I have added -XX:-UseGCOverheadLimit to /opt/zimbra/bin/zmstat-chart at the exec line. Then zmstat-chart ends up with the same error, again at Reading CSV allprocs.csv, but it takes more time to run, of course.

Thanks in advance
jummo