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Thread: Partnership Standards

  1. #1
    james_t is offline Starter Member
    Join Date
    Oct 2010
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    Default Partnership Standards


    We have been using Zimbra for two years using one of Zimbra recommended hosting Partners in the UK. However, we are now having serious problems with them.

    I have tried looking through the Zimbra website - but does Zimbra have certain standards to which their recommended partners must meet?

    I am thinking not just technical requirements but also customer service level and general treatment of customers etc?



  2. #2
    svendsen is offline Partner (VAR/HSP)
    Join Date
    Sep 2009
    Aarhus, Denmark
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    Sorry to hear about your problems. You always have to carefully select your service provider - especially with critical applications as e-mail. This is not Zimbra-specific, but is the case for every solution (also Hosted Exchange fx).

    Which problems are you facing? You are welcome to send me a PM as well.

    - Michael

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