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Thread: Will not sync Yahoo account

  1. #31
    z000 is offline Active Member
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    glad i'm not the only one with this problem. but at the same time i wonder how long it will take for them to fix

  2. #32
    nellanki is offline Starter Member
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    Same error, could not check from couple of days!
    Authentication failed due to unknown reason. If issue persists, please report this error here.
    Display error details
    com.zimbra.common.soap.SoapFaultException: Unspecified error ExceptionId:com.zimbra.cs.util.yauth.Authenticatio nException: Unspecified error ExceptionId:btpool0-18:1380993735411:c8684f533dec1823 Code:yauth.GENERIC_ERROR at com.zimbra.cs.util.yauth.RawAuth.doGet(RawAuth.jav a:160) at com.zimbra.cs.util.yauth.RawAuth.authenticate(RawA uth.java:123) at com.zimbra.cs.util.yauth.RawAuth.authenticate(RawA uth.java:96) at com.zimbra.cs.util.yauth.RawAuthManager.authentica te(RawAuthManager.java:44) at com.zimbra.cs.util.yauth.RawAuthManager$1.authenti cate(RawAuthManager.java:74) at com.zimbra.cs.offline.YMailImapSync.newXYMEAuthent icator(YMailImapSync.java:56) at com.zimbra.cs.offline.YMailImapSync.connect(YMailI mapSync.java:41) at com.zimbra.cs.datasource.imap.ImapSync.test(ImapSy nc.java:75) at com.zimbra.cs.offline.OfflineImport.test(OfflineIm port.java:95) at com.zimbra.cs.offline.YMailImport.test(YMailImport .java:47) at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:209) at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:745) at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAccount(OfflineProvisioning.java:8 35) at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:641) at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:64) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Code:yauth.GENERIC_ERROR at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88) at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:354) at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:313) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407) at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:393) at com.zimbra.cs.account.soap.SoapProvisioning.invoke Request(SoapProvisioning.java:342) at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:350) at com.zimbra.cs.account.soap.SoapProvisioning.create Account(SoapProvisioning.java:493) at com.zimbra.cs.offline.jsp.JspProvStub.createOfflin eDataSource(JspProvStub.java:126) at com.zimbra.cs.offline.jsp.XmailBean.doRequest(Xmai lBean.java:262) at com.zimbra.cs.offline.jsp.YmailBean.doRequest(Ymai lBean.java:82) at com.zimbra.cs.offline.jsp.FormBean.doRequest(FormB ean.java:156) at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sun.el.parser.AstFunction.getValue(AstFunction .java:127) at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206) at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:1001) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_w hen_5(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_c hoose_0(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspService(Un known Source) at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389) at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486) at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:239) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

  3. #33
    Ryan1 is offline Loyal Member
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    The ZD developers are obviously already aware of this problem. It is well documented and confirmed on bugzilla. The only question is how long will it take to fix it. I hope it will be soon, but I wouldn't hold my breath. I think it took something like a year between the last two versions of ZD that fixed (only some) of the bugs in the previous version. If I was counting on my yahoo accounts for important business, I would be making other arrangements to access them right now so that you aren't at the mercy of a fix that might be a long way off. Hopefully it will come sooner than expected, but better safe then sorry.

    The problem was most likely caused by something that yahoo changed that ZD is not designed to handle. Unfortunately that can happen again at any time.

  4. #34
    schinchillaboy is offline Junior Member
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    Jun 2012
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    I am having the same issue on my computer running windows 8 Pro
    I hope they come out with a fix before the end of this year
    Authentication failed due to unknown reason. If issue persists, please report this error here.
    Display error details
    com.zimbra.common.soap.SoapFaultException: Unspecified error ExceptionId:com.zimbra.cs.util.yauth.Authenticatio nException: Unspecified error ExceptionId:btpool0-3:1381007560803:6e0eaeab7a713e21 Code:yauth.GENERIC_ERROR at com.zimbra.cs.util.yauth.RawAuth.doGet(RawAuth.jav a:160) at com.zimbra.cs.util.yauth.RawAuth.authenticate(RawA uth.java:123) at com.zimbra.cs.util.yauth.RawAuth.authenticate(RawA uth.java:96) at com.zimbra.cs.util.yauth.RawAuthManager.authentica te(RawAuthManager.java:44) at com.zimbra.cs.util.yauth.RawAuthManager$1.authenti cate(RawAuthManager.java:74) at com.zimbra.cs.offline.YMailImapSync.newXYMEAuthent icator(YMailImapSync.java:56) at com.zimbra.cs.offline.YMailImapSync.connect(YMailI mapSync.java:41) at com.zimbra.cs.datasource.imap.ImapSync.test(ImapSy nc.java:75) at com.zimbra.cs.offline.OfflineImport.test(OfflineIm port.java:95) at com.zimbra.cs.offline.YMailImport.test(YMailImport .java:47) at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:209) at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:745) at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAccount(OfflineProvisioning.java:8 35) at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:641) at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:64) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Code:yauth.GENERIC_ERROR at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88) at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:354) at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:313) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407) at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:393) at com.zimbra.cs.account.soap.SoapProvisioning.invoke Request(SoapProvisioning.java:342) at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:350) at com.zimbra.cs.account.soap.SoapProvisioning.create Account(SoapProvisioning.java:493) at com.zimbra.cs.offline.jsp.JspProvStub.createOfflin eDataSource(JspProvStub.java:126) at com.zimbra.cs.offline.jsp.XmailBean.doRequest(Xmai lBean.java:262) at com.zimbra.cs.offline.jsp.YmailBean.doRequest(Ymai lBean.java:82) at com.zimbra.cs.offline.jsp.FormBean.doRequest(FormB ean.java:156) at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sun.el.parser.AstFunction.getValue(AstFunction .java:127) at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206) at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:1001) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_w hen_5(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_c hoose_0(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspService(Un known Source) at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389) at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486) at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:239) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

  5. #35
    Mizagorn is offline Starter Member
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    Oct 2013
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    I was also bragging on Zimbra, which I found just a few days ago and was so happy. It is working for all other account types, I am also unable to sync on 3 different Yahoo!/SBC Global/AT&T accounts on three different windows profiles. Unknown generic error:

    com.zimbra.common.soap.SoapFaultException: Unspecified error ExceptionId:com.zimbra.cs.util.yauth.Authenticatio nException: Unspecified error ExceptionId:btpool0-11:1381013754067:d7eb563c201c412d Code:yauth.GENERIC_ERROR at com.zimbra.cs.util.yauth.RawAuth.doGet(RawAuth.jav a:160) at com.zimbra.cs.util.yauth.RawAuth.authenticate(RawA uth.java:123) at com.zimbra.cs.util.yauth.RawAuth.authenticate(RawA uth.java:96) at com.zimbra.cs.util.yauth.RawAuthManager.authentica te(RawAuthManager.java:44) at com.zimbra.cs.util.yauth.RawAuthManager$1.authenti cate(RawAuthManager.java:74) at com.zimbra.cs.offline.YMailImapSync.newXYMEAuthent icator(YMailImapSync.java:56) at com.zimbra.cs.offline.YMailImapSync.connect(YMailI mapSync.java:41) at com.zimbra.cs.datasource.imap.ImapSync.test(ImapSy nc.java:75) at com.zimbra.cs.offline.OfflineImport.test(OfflineIm port.java:95) at com.zimbra.cs.offline.YMailImport.test(YMailImport .java:47) at com.zimbra.cs.datasource.DataSourceManager.test(Da taSourceManager.java:209) at com.zimbra.cs.account.offline.OfflineProvisioning. testDataSource(OfflineProvisioning.java:745) at com.zimbra.cs.account.offline.OfflineProvisioning. createDataSourceAccount(OfflineProvisioning.java:8 35) at com.zimbra.cs.account.offline.OfflineProvisioning. createAccount(OfflineProvisioning.java:641) at com.zimbra.cs.service.admin.CreateAccount.handle(C reateAccount.java:64) at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287) at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158) at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303) at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217) at javax.servlet.http.HttpServlet.service(HttpServlet .java:725) at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Code:yauth.GENERIC_ERROR at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88) at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:354) at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:313) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:260) at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:164) at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:407) at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:393) at com.zimbra.cs.account.soap.SoapProvisioning.invoke Request(SoapProvisioning.java:342) at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:350) at com.zimbra.cs.account.soap.SoapProvisioning.create Account(SoapProvisioning.java:493) at com.zimbra.cs.offline.jsp.JspProvStub.createOfflin eDataSource(JspProvStub.java:126) at com.zimbra.cs.offline.jsp.XmailBean.doRequest(Xmai lBean.java:262) at com.zimbra.cs.offline.jsp.YmailBean.doRequest(Ymai lBean.java:82) at com.zimbra.cs.offline.jsp.FormBean.doRequest(FormB ean.java:156) at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source) at java.lang.reflect.Method.invoke(Unknown Source) at com.sun.el.parser.AstFunction.getValue(AstFunction .java:127) at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206) at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:1001) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_w hen_5(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_c hoose_0(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspService(Un known Source) at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389) at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486) at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:239) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)

  6. #36
    jlboles is offline New Member
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    I've been using Zimbra for over 2 years now and have never had any trouble. But now my two Yahoo accounts will not sync. Backed them up and tried resetting the one I least use, but with no luck. Neither will sync. Resetting does not accomplish anything. Gmail still syncs. It must have something to do with Yahoo email, based on what I've read. I thought maybe it was due to Yahoo changing to the New Yahoo, which I tried with my least used Yahoo account, and that did not work either. Any suggestions I would appreciate. There does not seem to be anything in Zimbra Help that addresses this issue. Irritating.

  7. #37
    jlboles is offline New Member
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    Add my name there as well.

  8. #38
    jlboles is offline New Member
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    Default Trouble With Yahoo Accounts Syncing

    I've been using Zimbra for over 2 years now and have never had any trouble. But now my two Yahoo accounts will not sync. Backed them up and tried resetting the one I least use, but with no luck. Neither will sync. Resetting does not accomplish anything. Gmail still syncs. It must have something to do with Yahoo email, based on what I've read. I thought maybe it was due to Yahoo changing to the New Yahoo, which I tried with my least used Yahoo account, and that did not work either. Any suggestions I would appreciate. There does not seem to be anything in Zimbra Help that addresses this issue. Irritating.

  9. #39
    D_Pollack is offline New Member
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    This issue looks to be, at least partly, on the Yahoo side of things. I have tried to install several other desktop email software and received the same error messages. Unfortunately Yahoo has some of the worst customer service. I have emailed them 3 times over this issue and not 1 representative could understand the issue. They must all be missing that page out of their training manuals. Start contacting Yahoo. Maybe if they get enough complaints from their customers someone will actually look into it.

  10. #40
    Ryan1 is offline Loyal Member
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    Depends. I don't know what if anything the agreement between Zimbra and Yahoo is. I have always wondered about that. Over the years there have been a few third party programs that were able to do Yahoo mail without POP, but the problem with all of them was that they regularly stopped working every time Yahoo changed something. I have not looked recently, but I think most or all of them died some years ago and Zimbra may be the only one, or one of the only ones left.

    Yahoo charges a fee if you want to access your mail through POP. You have to ask yourself what Yahoo thinks of third party programs that allow you to access your mail without paying Yahoo for POP access. In theory they would not be very fond of that idea.

    So one question I would love to know the answer to is whether or not Zimbra has some kind of special agreement with Yahoo where Yahoo gives them their blessing to let people access their mail without POP ... presumably in return for something ... although I can't imagine what. My memory fails me, but I think I remember something about there being some kind of special relationship between Yahoo and Zimbra at one time, but then they split up? I don't remember the details.

    Anyway if there is such an agreement in force now, maybe part of it is that there will be communication between Zimbra and Yahoo about any changes that Yahoo makes that will Allow Zimbra to stay on top of them and avoid service interruptions like this one.

    However, these kinds of interruptions still happen. This is not the first time. So it raises doubt whether such an agreement exists. However, it is still possible that it does and these things are just a failure of that communication and/or an unanticipated technical glitch, and/or Zimbra's failure to act soon enough to head it off.

    I would love to know more about this relationship... have always wondered.

    Anyway, look at the timing. I think this problem popped up at the end of the day on a Friday. If so, then that is pretty strong evidence that Yahoo changed something that Zimbra can't deal with. It makes sense they would launch their changes at the end of a week.

    It's been reported, Zimbra is aware of the problem. Hoping they can address this fast, but not sure they will. It certainly would be appreciated by many if they do.

    Oh PS: If Yahoo is not happy about Zimbra being able to bypass their fee system and allowing users to get their mail with out paying then reporting problems like this to Yahoo might not be a very good idea. It may just annoy Yahoo and call attention to something Yahoo wants to put an end to. I would suggest working this issue through Zimbra, and not through Yahoo.
    Last edited by Ryan1; 10-06-2013 at 08:27 AM.

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