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Thread: zdesktop error .. please help

  1. #1
    drdre is online now Elite Member
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    Default zdesktop error .. please help

    Good day all,

    I am using zdesktop 7.1.2 on a windows xp machine and its giving me the following error:

    Failure communicating with remote server. Please try again later.
    (debug info)
    Not in GZIP format Exception:

    com.zimbra.common.service.ServiceException: system failure: TarInputStream
    ExceptionId:btpool0-4:1337288361774:e922e6c1b1e753c5
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1122)
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini tialSync.java:1010)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:406)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(InitialSync.java:362)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:261)
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini tialSync.java:369)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:296)
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(InitialSync.java:308)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:208)
    at com.zimbra.cs.mailbox.InitialSync.resume(InitialSy nc.java:192)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:189)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:121)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:55)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: java.io.IOException: Not in GZIP format
    at java.util.zip.GZIPInputStream.readHeader(GZIPInput Stream.java:137)
    at java.util.zip.GZIPInputStream.(GZIPInputStream.jav a:58)
    at java.util.zip.GZIPInputStream.(GZIPInputStream.jav a:68)
    at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTg z(InitialSync.java:1068)
    ... 39 more


    Can one help me ?
    With Jah Jah
    Anything is Possible

    FOSS 8.0.7

  2. #2
    drdre is online now Elite Member
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    Default

    I found an odd fix.. I when to setup and hit the "reset" button for that mail account and then re-synced it.. and it seems to have worked.. cuz the mail box has started syncing without error. I am crossing my fingers hope it works all the way
    With Jah Jah
    Anything is Possible

    FOSS 8.0.7

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