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  #1 (permalink)  
Old 02-03-2012, 08:54 AM
Starter Member
  
Posts: 3
Default GMAIL: SSL Connection Failure. Check host & port settings?
For two days been trying everything to correct this problem. As it appears to be downloading messages using POP from Gmail, the progress suddenly hangs for a very long time, then upon clicking on "setup", it shows as "SSL Connection Failure. Check host & port settings". There are some emails that gets downloaded, some at a time, and upon refreshing, but not all. The most annoying is when it takes forever to download, then this error message appears each time. PLEASE HELP!!!!!

Debug Log:

SSL connection failure. Please check host and port settings.

Debug message: SSL peer shut down incorrectly

Exception:
com.zimbra.common.service.ServiceException: system failure: Folder sync failed ExceptionId:syncboxallenkwan74@gmail.com:132828684 4859:d7372c6a0eb8105f
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:53)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:442)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:480)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:409)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox' failed
ExceptionId:sync-mbox-allenkwan74@gmail.com:1328286844859:d7372c6a0eb810 5f
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:384)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:325)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:235)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
... 11 more
Caused by: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: SSL peer shut down incorrectly
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkEO F(SSLSocketImpl.java:1255)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(A ppInputStream.java:65)
at com.sun.net.ssl.internal.ssl.AppInputStream.skip(A ppInputStream.java:104)
at java.io.BufferedInputStream.skip(BufferedInputStre am.java:349)
at com.zimbra.cs.mailclient.util.LimitInputStream.ski p(LimitInputStream.java:76)
at com.zimbra.cs.mailclient.imap.ImapInputStream.skip Remaining(ImapInputStream.java:139)
at com.zimbra.cs.mailclient.imap.ImapInputStream.read FetchData(ImapInputStream.java:133)
at com.zimbra.cs.mailclient.imap.Body.readBody(Body.j ava:64)
at com.zimbra.cs.mailclient.imap.Body.read(Body.java: 45)
at com.zimbra.cs.mailclient.imap.MessageData.readAttr ibute(MessageData.java:91)
at com.zimbra.cs.mailclient.imap.MessageData.read(Mes sageData.java:74)
at com.zimbra.cs.mailclient.imap.MessageData.read(Mes sageData.java:63)
at com.zimbra.cs.mailclient.imap.ImapResponse.readUnt agged(ImapResponse.java:106)
at com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(ImapResponse.java:51)
at com.zimbra.cs.mailclient.imap.ImapResponse.read(Im apResponse.java:38)
at com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(ImapConnection.java:648)
at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:641)
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:518)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:95)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:111)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:334)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:843)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:750)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:346)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:322)
... 13 more
Caused by: javax.net.ssl.SSLException: SSL peer shut down incorrectly
at com.sun.net.ssl.internal.ssl.InputRecord.readV3Rec ord(InputRecord.java:408)
at com.sun.net.ssl.internal.ssl.InputRecord.read(Inpu tRecord.java:360)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:789)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDat aRecord(SSLSocketImpl.java:746)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(A ppInputStream.java:75)
at java.io.BufferedInputStream.read1(BufferedInputStr eam.java:256)
at java.io.BufferedInputStream.read(BufferedInputStre am.java:317)
at com.zimbra.cs.mailclient.util.LimitInputStream.rea d(LimitInputStream.java:45)
at java.io.FilterInputStream.read(FilterInputStream.j ava:90)
at com.zimbra.cs.store.BlobBuilder.append(BlobBuilder .java:127)
at com.zimbra.cs.store.file.FileBlobStore.storeIncomi ng(FileBlobStore.java:84)
at com.zimbra.cs.store.StoreManager.storeIncoming(Sto reManager.java:86)
at com.zimbra.cs.datasource.MessageContent.readConten t(MessageContent.java:51)
at com.zimbra.cs.datasource.MessageContent.read(Messa geContent.java:35)
at com.zimbra.cs.datasource.imap.ConnectionManager$Fe tchDataHandler.handleData(ConnectionManager.java:1 99)
at com.zimbra.cs.mailclient.imap.ImapInputStream.read FetchData(ImapInputStream.java:128)
... 31 more

If issue persists please post description and debug information here.
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  #2 (permalink)  
Old 02-07-2012, 04:19 PM
Active Member
  
Posts: 28
Default
I have a gmail account and it's working fine. So, I don't think the issue is on Google's end of things.

Sometimes you can have SSL issues if you have not updated to the latest version of Java. The Java installation on your computer contains information on trusted sources of SSL certificates, including the ones used by Google. Zimbra Desktop uses Java for many things. So, if your Java runtime is not up to date Zimbra may be mistakenly considering the Google SSL certificate as untrusted.

Post back here to let us know if updating Java worked for you.
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  #3 (permalink)  
Old 02-09-2012, 09:22 PM
Starter Member
  
Posts: 1
Default SSL connection failure. Please check host and port settings.
I too am receiving the same problem.

I updated my java to the latest version.



SSL connection failure. Please check host and port settings.

Debug message: SSL peer shut down incorrectly

Exception:

com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:btpool0-30:1328851070012:974a7006fdda0815
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:53)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:442)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:480)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Sent' failed
ExceptionId:btpool0-30:1328851070012:974a7006fdda0815
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:384)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:325)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:235)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
... 35 more
Caused by: javax.net.ssl.SSLException: Connection has been shutdown: javax.net.ssl.SSLException: SSL peer shut down incorrectly
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.checkEO F(SSLSocketImpl.java:1255)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(A ppInputStream.java:65)
at com.sun.net.ssl.internal.ssl.AppInputStream.skip(A ppInputStream.java:104)
at java.io.BufferedInputStream.skip(BufferedInputStre am.java:349)
at com.zimbra.cs.mailclient.util.LimitInputStream.ski p(LimitInputStream.java:76)
at com.zimbra.cs.mailclient.imap.ImapInputStream.skip Remaining(ImapInputStream.java:139)
at com.zimbra.cs.mailclient.imap.ImapInputStream.read FetchData(ImapInputStream.java:133)
at com.zimbra.cs.mailclient.imap.Body.readBody(Body.j ava:64)
at com.zimbra.cs.mailclient.imap.Body.read(Body.java: 45)
at com.zimbra.cs.mailclient.imap.MessageData.readAttr ibute(MessageData.java:91)
at com.zimbra.cs.mailclient.imap.MessageData.read(Mes sageData.java:74)
at com.zimbra.cs.mailclient.imap.MessageData.read(Mes sageData.java:63)
at com.zimbra.cs.mailclient.imap.ImapResponse.readUnt agged(ImapResponse.java:106)
at com.zimbra.cs.mailclient.imap.ImapResponse.readRes ponse(ImapResponse.java:51)
at com.zimbra.cs.mailclient.imap.ImapResponse.read(Im apResponse.java:38)
at com.zimbra.cs.mailclient.imap.ImapConnection.readR esponse(ImapConnection.java:648)
at com.zimbra.cs.mailclient.imap.ImapConnection.waitF orResponse(ImapConnection.java:641)
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:518)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:95)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:111)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:334)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:843)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:750)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:341)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:322)
... 37 more
Caused by: javax.net.ssl.SSLException: SSL peer shut down incorrectly
at com.sun.net.ssl.internal.ssl.InputRecord.readV3Rec ord(InputRecord.java:408)
at com.sun.net.ssl.internal.ssl.InputRecord.read(Inpu tRecord.java:360)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readRec ord(SSLSocketImpl.java:789)
at com.sun.net.ssl.internal.ssl.SSLSocketImpl.readDat aRecord(SSLSocketImpl.java:746)
at com.sun.net.ssl.internal.ssl.AppInputStream.read(A ppInputStream.java:75)
at java.io.BufferedInputStream.read1(BufferedInputStr eam.java:256)
at java.io.BufferedInputStream.read(BufferedInputStre am.java:317)
at com.zimbra.cs.mailclient.util.LimitInputStream.rea d(LimitInputStream.java:45)
at java.io.FilterInputStream.read(FilterInputStream.j ava:90)
at com.zimbra.cs.store.BlobBuilder.append(BlobBuilder .java:127)
at com.zimbra.cs.store.file.FileBlobStore.storeIncomi ng(FileBlobStore.java:84)
at com.zimbra.cs.store.StoreManager.storeIncoming(Sto reManager.java:86)
at com.zimbra.cs.datasource.MessageContent.readConten t(MessageContent.java:51)
at com.zimbra.cs.datasource.MessageContent.read(Messa geContent.java:35)
at com.zimbra.cs.datasource.imap.ConnectionManager$Fe tchDataHandler.handleData(ConnectionManager.java:1 99)
at com.zimbra.cs.mailclient.imap.ImapInputStream.read FetchData(ImapInputStream.java:128)
... 55 more
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  #4 (permalink)  
Old 03-04-2012, 10:48 PM
Active Member
  
Posts: 28
Default
Has anyone with this problem tried the Zimbra Desktop 7.1.4 Beta release? I think I saw in the release notes something about it fixing an SSL issue with GMail. If you have tried it please post here with your results.
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