Results 1 to 5 of 5

Thread: Syncing stops and I get a red circle with a white "x" in it

  1. #1
    kittengirl42 is offline Banned
    Join Date
    Oct 2011
    Posts
    2
    Rep Power
    0

    Unhappy Syncing stops and I get a red circle with a white "x" in it

    I just added my yahoo account and it syncs everything but then a red circle with a white "x" appears next to my name and when I click on it this is what I get:

    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:sync-mbox-kittengirl42@yahoo.com:1319755620802:e123f33625660 dfe
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
    at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:54)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:442)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:480)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:409)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Wedding Stuff' failed
    ExceptionId:sync-mbox-kittengirl42@yahoo.com:1319755620802:e123f33625660 dfe
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:384)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:325)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:235)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
    ... 11 more
    Caused by: java.io.IOException: Connection is closed
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:501)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:95)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:111)
    at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:208)
    at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:195)
    at com.zimbra.cs.datasource.imap.RemoteFolder.select( RemoteFolder.java:198)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:269)
    at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:322)

    Not sure exactly what it means but I would really like this to be resolved.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,491
    Rep Power
    56

    Default

    Quote Originally Posted by kittengirl42 View Post
    Not sure exactly what it means but I would really like this to be resolved.
    When you post in the forums you also need to give details of which version is installed. If this isn't the most recent version 7.1.2 of ZD then install that and see if the problem still occurs, make sure you take a backup before you do the upgrade.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    kittengirl42 is offline Banned
    Join Date
    Oct 2011
    Posts
    2
    Rep Power
    0

    Default

    I have the most recent version.

  4. #4
    dywang is offline Zimbra Employee
    Join Date
    Jan 2011
    Posts
    118
    Rep Power
    4

    Default

    Are you constantly getting this ? It might just because ZD cannot connect to yahoo server on a certain moment.

  5. #5
    dywang is offline Zimbra Employee
    Join Date
    Jan 2011
    Posts
    118
    Rep Power
    4

    Default

    If you are still getting this, can you edit that account, check "Enable debug logging" and paste your log here ? Thanks !

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. Outlook 2007 stops syncing
    By gbr in forum Zimbra Connector for Outlook
    Replies: 2
    Last Post: 09-16-2011, 10:37 AM
  2. ZCO stops syncing
    By EnriqueI in forum Zimbra Connector for Outlook
    Replies: 53
    Last Post: 05-06-2008, 10:42 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •