failure communicating remote server

[astright]

failure communicating with remote server message for the past couple of weeks but all my other email addresses are syncing just fine. tried to reset password and now trying to reindex but nothing is working. HELP!

I have no problem signing into regular account but it doesn't sync with Zimbra.

[BPE]

I'm having the same problem in the last few hours, in the middle of archiving emails from yahoo...

[astright]

He, he, he.... Those are my sisters initials.....he, he,he.

Did you get it straightened out? I still haven't and no other answers, either.


Fed up with waiting. Just went ahead and reset. Everything that was on the desktop was on the regular email so I haven't lost anything. It's just that what happens if it happens again?


Hell, resetting didn't work, either! I had to delete and add it as a new email. Let's see if that works.

HEY DON'T DO THAT! I LOST EVERYTHING ON THE DESK TOP FOR THAT ACCOUNT! I REALLY NEED HELP!

[BPE]

I've to wait for 24 hrs to try it out again. Not sure if there is limited data download from yahoo (about 15 yrs of emails.. lots of data) Btw, BPE = Blue Planet Earth

[astright]

Hey, thanks, Blup. How did you find that out?

[BPE]

Really no hope.... :P Now the Send/Receive loop just keep running and no article download.... Even after I reindexed/deleted and recreated the new account... Next week I'll try to replace w/ the older version of ZD...

[BPE]

I figured it out already. It always gave me the same error @ a certain folder/email. I then UNSYNCHED (right click on the folder) that folder and continuing with the other folders until everything done. After that, I logged into Yahoo, created a "Temp" folder and moved that certain email (which gave me error)/folder to "Temp". Back to ZD, RESYNCH'ed the previously "UNSYNCHED" folder. VOILA!!!!

[BPE]

Btw, make sure to "UNSYNC" the "Temp" folder (in my case) on ZD...

[hericho]

Originally Posted by BPE

Btw, make sure to "UNSYNC" the "Temp" folder (in my case) on ZD...

Interesting! how did you locate that specific problematic email? I am experiencing the same.

[BPE]

Originally Posted by hericho

Interesting! how did you locate that specific problematic email? I am experiencing the same.

1. Note the "Subject" + "date" of the last email synched/downloaded on ZD.
2. Go to your Yahoo mail and search for that email.
3. More chance that the email following (same folder, listing by date) which gave you error and so "failure communicating remote server".

In short, you known the last folder which gave you error on ZD, check for the last email that sucessfully synch'ed (listing by date). The email next in line (listing by date) on Yahoo account more likely gave you error.

My ZD synching ok'ed now... Wishing you guys luck...

PS. One way to test: Right-click and UNSYNCH the folder which gave you error. Then try to reconnect and if ZD connecting and synching the other folders ok >>> Then definitely there was an email in said folder causing error when synching...