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Thread: Sync error: No such file or directory

  1. #1
    Dextro is offline New Member
    Join Date
    Aug 2011
    Posts
    3
    Rep Power
    3

    Angry Sync error: No such file or directory

    I get a lot of the following errors.
    What can be the source of this problem?

    Product name: Zimbra Desktop
    Product version: 7.1.2
    Build ID: 10978
    Release type: GA
    OS Platform: Mac OS X i386 10.6.8
    Time of event: 2011-10-06 15:22:50
    Error type: zclient.IO_ERROR
    Item ID: 1
    Error summary: Sync failed due to IOException for the following items
    Items will be retried on next sync
    Item Id: 1073748129 Message: PushChanges.sync


    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.common.zclient.ZClientException: /Users/<username>/Library/Zimbra Desktop/store/0/2/msg/1/1073748129-51327.msg (No such file or directory)
    ExceptionId:sync-mbox-<email address>:1317907369058:4dadebb2c1dbb10c
    Code:zclient.IO_ERROR
    at com.zimbra.common.zclient.ZClientException.IO_ERRO R(ZClientException.java:45)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1906)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:468)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:1212)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:303)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:193)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:191)
    at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:121)
    at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:102)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: java.io.FileNotFoundException: /Users/<username>/Library/Zimbra Desktop/store/0/2/msg/1/1073748129-51327.msg (No such file or directory)
    at java.io.FileInputStream.open(Native Method)
    at java.io.FileInputStream.<init>(FileInputStream.jav a:120)
    at com.zimbra.common.util.FileUtil.isGzipped(FileUtil .java:146)
    at com.zimbra.cs.store.FileDescriptorCache.getSharedF ile(FileDescriptorCache.java:138)
    at com.zimbra.cs.store.FileDescriptorCache.read(FileD escriptorCache.java:105)
    at com.zimbra.cs.store.BlobInputStream.read(BlobInput Stream.java:278)
    at java.io.InputStream.read(InputStream.java:85)
    at org.apache.commons.httpclient.methods.InputStreamR equestEntity.writeRequest(InputStreamRequestEntity .java:170)
    at org.apache.commons.httpclient.methods.EntityEnclos ingMethod.writeRequestBody(EntityEnclosingMethod.j ava:499)
    at org.apache.commons.httpclient.HttpMethodBase.write Request(HttpMethodBase.java:2114)
    at org.apache.commons.httpclient.HttpMethodBase.execu te(HttpMethodBase.java:1096)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteWithRetry(HttpMethodDirector.java:398)
    at org.apache.commons.httpclient.HttpMethodDirector.e xecuteMethod(HttpMethodDirector.java:171)
    at org.apache.commons.httpclient.HttpClient.executeMe thod(HttpClient.java:397)
    at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:55)
    at com.zimbra.common.httpclient.HttpClientUtil.execut eMethod(HttpClientUtil.java:41)
    at com.zimbra.cs.zclient.ZMailbox.uploadContentAsStre am(ZMailbox.java:1896)
    ... 10 more

    ----------------------------------------------------------------------------

  2. #2
    stuartg.orion is offline Senior Member
    Join Date
    May 2007
    Location
    Auckland
    Posts
    68
    Rep Power
    8

    Default

    We're getting a lot of those as well. Did you ever find a solution?

  3. #3
    Ryan1 is offline Loyal Member
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default

    I don't know if this is the same error or a different problem.

    I only have this problem in my gmail account. I isn't a problem on my yahoo accounts.

    Under my gmail account in Zimbra there is a folder called "error reports"

    It contains thousands of messages and gets hundreds more daily.

    What is going on and how can I get rid of those error reports and stop them from happening?

    Here is a sample:

    Product name: Zimbra Desktop
    Product version: 7.1.2
    Build ID: 10978
    Release type: GA
    OS Platform: Windows XP x86 5.1
    Time of event: 2011-12-12 17:33:10
    Error type: DELETE failed: Internal folder cannot be deleted. (Failure)
    Item ID: 1022
    Error summary: Synchronization of folder '[Gmail]/Important' disabled due to error: Unable to delete remote folder

    ----------------------------------------------------------------------------
    Affected data - PLEASE REMOVE ANY SENSITIVE INFORMATION (size=44):
    ----------------------------------------------------------------------------

    Failed request: C22 DELETE [Gmail]/Important

    ----------------------------------------------------------------------------
    Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
    ----------------------------------------------------------------------------

    com.zimbra.cs.mailclient.CommandFailedException: DELETE failed: Internal folder cannot be deleted. (Failure)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:210)
    at com.zimbra.cs.mailclient.imap.ImapRequest.failed(I mapRequest.java:206)
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:126)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:112)
    at com.zimbra.cs.mailclient.imap.ImapConnection.delet e(ImapConnection.java:217)
    at com.zimbra.cs.datasource.imap.RemoteFolder.delete( RemoteFolder.java:63)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.delet eRemoteFolder(ImapFolderSync.java:495)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.check TrackedFolder(ImapFolderSync.java:475)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncF older(ImapFolderSync.java:125)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteF olders(ImapSync.java:261)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:228)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
    at com.zimbra.cs.offline.GMailImport.importData(GMail Import.java:53)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:442)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:480)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncOnTime r(DataSourceMailbox.java:409)
    at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:257)
    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)

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