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  #1 (permalink)  
Old 09-08-2011, 03:51 AM
Junior Member
 
Posts: 6
Unhappy Failure communicating with remote server. Please try again later

Debug message: Connection is closed

Exception:

com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:btpool0-2:1315478813703:4fbebdbd2b5d91b1
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:100)
at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:54)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:442)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:480)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:55)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Important' failed
ExceptionId:btpool0-2:1315478813703:4fbebdbd2b5d91b1
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:384)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:325)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:235)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
... 35 more
Caused by: java.io.IOException: Connection is closed
at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:501)
at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:95)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:111)
at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:208)
at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:195)
at com.zimbra.cs.datasource.imap.RemoteFolder.select( RemoteFolder.java:198)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:269)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:322)
... 37 more
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  #2 (permalink)  
Old 09-08-2011, 04:27 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by Winit View Post
Debug message: Connection is closed
How about details of your Zimbra Desktop version, which operating system and what type of connection you're making to the server?
__________________
Regards


Bill
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  #3 (permalink)  
Old 09-08-2011, 04:36 AM
Junior Member
 
Posts: 6
Default specs

7.1.1 version...windows xp ...
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  #4 (permalink)  
Old 09-08-2011, 04:39 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by Winit View Post
7.1.1 version...windows xp ...
....and the answer to the rest of my question is?
__________________
Regards


Bill
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  #5 (permalink)  
Old 09-08-2011, 04:42 AM
Junior Member
 
Posts: 6
Default

its a broadband connection, nearly 40 kilo bytes per second speed.
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  #6 (permalink)  
Old 09-08-2011, 04:44 AM
Junior Member
 
Posts: 6
Default

I am downloading my mails by pressing send and receive every time...and i have alot of mails to receive.
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  #7 (permalink)  
Old 09-08-2011, 04:52 AM
Zimbra Consultant & Moderator
 
Posts: 20,316
Default

Quote:
Originally Posted by Winit View Post
its a broadband connection, nearly 40 kilo bytes per second speed.
I don't mean your internet connection, I specifically asked what type of connection to the server. Which server (or service) are you connecting to, what type of connection is it? Is it an IMAP, IMAPS, POP3, POPS or Zimbra server connection?
__________________
Regards


Bill
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  #8 (permalink)  
Old 09-08-2011, 04:58 AM
Junior Member
 
Posts: 6
Default

got some solution??
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  #9 (permalink)  
Old 09-08-2011, 05:05 AM
Junior Member
 
Posts: 6
Default

yahoo mail...i think yahoo is pop3
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