Hi everyone,

I am using Zimbra Desktop 7.0.1, on a Win7 x64 machine, to manage several of my emails. One of them is a Yahoo! Mail account, which I have been using for a long time. When I added the account to Zimbra, it took quite a while to finish the Sync, and it got to 945MB, which is very understood as I have a large count of messages. However, the initial sync, and every sync afterwards, to the Yahoo! account results in the error listed below. I tried playing with the options, re-indexing, even reseting and trying the sync again, but still no luck. I am NOT having any issues with any of the other accounts.

The new messages seems to be sync'ed fine, but I do not know how many messages have been sync'ed from the old ones, and Zimbra does not show the actual number of available messages, hence I am concerned.

Any idea how to solve this?
Thanks a lot.
Alex.

Error Details:

Failure communicating with remote server. Please try again later.

Debug message: Unexpected tag in response(expected C08 but got C07)

Exception:

com.zimbra.common.service.ServiceException: system failure: Folder sync failed
ExceptionId:btpool0-2:1311788552890:9c4c5dd43af6037c
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:94)
at com.zimbra.cs.offline.YMailImport.importData(YMail Import.java:53)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:441)
at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:471)
at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:46)
at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
at org.mortbay.jetty.Server.handle(Server.java:326)
at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder '/Inbox' failed
ExceptionId:btpool0-2:1311788552890:9c4c5dd43af6037c
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:392)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:333)
at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:243)
at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
... 35 more
Caused by: com.zimbra.common.service.ServiceException: system failure: Error while fetching message for UID 232561
ExceptionId:btpool0-2:1311788552890:9c4c5dd43af6037c
Code:service.FAILURE
at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
at com.zimbra.cs.datasource.imap.ImapFolderSync.check CanContinue(ImapFolderSync.java:1187)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:858)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:750)
at com.zimbra.cs.datasource.imap.ImapFolderSync.syncM essages(ImapFolderSync.java:346)
at com.zimbra.cs.datasource.imap.ImapSync.syncMessage s(ImapSync.java:330)
... 37 more
Caused by: com.zimbra.cs.mailclient.MailException: Unexpected tag in response(expected C08 but got C07)
at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:121)
at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:112)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:334)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:382)
at com.zimbra.cs.mailclient.imap.ImapConnection.uidFe tch(ImapConnection.java:400)
at com.zimbra.cs.datasource.imap.ImapFolderSync.fetch Messages(ImapFolderSync.java:854)
... 40 more