Page 1 of 2 12 LastLast
Results 1 to 10 of 16

Thread: Filter On Outgoing Mail Not Working

  1. #1
    Ryan1 is offline Loyal Member
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default Filter On Outgoing Mail Not Working

    v7.1.1 (build 10867)

    I have a simple filter on incoming message filters tab using the "From:" field so that it moves mail from a specific sender to another folder. It works great.

    But I used the same filter on the outgoing message filters tab using the "To:" field to move messages to the same folder and it does not work at all.

    Is this a bug?

  2. #2
    Ryan1 is offline Loyal Member
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default

    Does anyone on the Zimbra development team read this?

    I would like to contribute more to finding out the cause, but with no response I don't know what else I can do.

    Is there more information I can provide? Is there somewhere else I can post this so that it gets more attention or is more helpful to the development team? Is there any other way I can help other than just leaving this thread here?

    I understand the development resources are limited, but without even an acknowledgment that the developers are aware of this issue, it's very frustrating for users. It's kind of like being lost in the wilderness and you don't even know if anyone knows you are missing.

    If anything can be done to narrow this communication gap it would be appreciated.

    Thank you.

  3. #3
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,468
    Rep Power
    56

    Default

    Quote Originally Posted by Ryan1 View Post
    Does anyone on the Zimbra development team read this?
    They do when they have the time but these forums are Community supported forums not official Zimbra technical support. If you have a problem then you should file a bug report with as much information about the problem that you can gather.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
    Ryan1 is offline Loyal Member
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default

    File a bug report where?

  5. #5
    phoenix is online now Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,468
    Rep Power
    56

    Default

    Quote Originally Posted by Ryan1 View Post
    File a bug report where?
    In bugzilla, link at the top of this page.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
    Ryan1 is offline Loyal Member
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default

    Thanks.

  7. #7
    dywang is offline Zimbra Employee
    Join Date
    Jan 2011
    Posts
    118
    Rep Power
    4

    Default

    Quote Originally Posted by Ryan1 View Post
    v7.1.1 (build 10867)

    I have a simple filter on incoming message filters tab using the "From:" field so that it moves mail from a specific sender to another folder. It works great.

    But I used the same filter on the outgoing message filters tab using the "To:" field to move messages to the same folder and it does not work at all.

    Is this a bug?
    It works for me. Did you uncheck the "Do not process additional filters" checkbox ?

  8. #8
    Ryan1 is offline Loyal Member
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default

    No, I didn't uncheck it.

    "Do not process additional filters" is checked.

    Are you saying it should not be checked?

    I have it checked in my incoming filter and it works properly. But my outgoing filter doesn't work.

  9. #9
    dywang is offline Zimbra Employee
    Join Date
    Jan 2011
    Posts
    118
    Rep Power
    4

    Default

    Quote Originally Posted by Ryan1 View Post
    No, I didn't uncheck it.

    "Do not process additional filters" is checked.

    Are you saying it should not be checked?

    I have it checked in my incoming filter and it works properly. But my outgoing filter doesn't work.
    Actually either way works for me. I understand the problem, but I need to be able to reproduce it so I can help...

  10. #10
    Ryan1 is offline Loyal Member
    Join Date
    May 2011
    Posts
    87
    Rep Power
    4

    Default

    I almost forgot to thank you so much for trying to help! Thank you!

    Hmmmm... I am not sure what else I can tell you that might help you reproduce it.

    I have 4 yahoo accounts and one gmail account set up in my Zimbra. The outgoing filter is on one of the yahoo accounts. Not sure if that is of any help but it's all I can think of atm.

    I tried deleting the filter and reentering it, and I tried renaming it. Still no joy.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. 7.1.1 not working
    By rosch in forum Administrators
    Replies: 4
    Last Post: 07-05-2011, 05:08 AM
  2. Replies: 8
    Last Post: 04-21-2011, 10:45 PM
  3. Sending mail to external addresses
    By dmg in forum Installation
    Replies: 1
    Last Post: 02-21-2007, 01:16 PM
  4. fatal: Queue report unavailable - mail system is down
    By zzzzsg in forum Administrators
    Replies: 16
    Last Post: 08-24-2006, 02:31 AM
  5. receiveing mail
    By maybethistime in forum Administrators
    Replies: 15
    Last Post: 12-09-2005, 04:55 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •