Error type: mail.ALREADY_EXISTS

[ldickes]

We had a melt-down in our institution...literally, the building burned down along with all servers. After the infrastructure team rebuilt the servers, unpacked the backup data, etc., Zimbra on the Web seems to be working fine. My Zimbra Desktop is NOT working well however. It only sporadically lets an incoming message through but instead is filling up a new "Error Reports" folder with this type of message (different ID numbers)...by the hundreds! Also, there is a little red X button by my username at the top that says Last Sync: Unknown, Status: Error, etc.

Error message------------------------------
Product name: Zimbra Desktop
Product version: 7.0.1
Build ID: 10791
Release type: GA
OS Platform: Mac OS X i386 10.6.6
Time of event: 2011-06-09 09:37:12
Error type: mail.ALREADY_EXISTS
Item ID: 37876
Error summary: message sync failed

Failure details - PLEASE REMOVE ANY SENSITIVE INFORMATION
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com.zimbra.cs.mailbox.MailServiceException: object with that id already exists: 37871
ExceptionId:sync-mbox-ldickes@lps.org:1307630232763:896be3dae6c50044
Code:mail.ALREADY_EXISTS ArgitemId, IID, "37871")
at com.zimbra.cs.mailbox.MailServiceException.ALREADY _EXISTS(MailServiceException.java:394)
at com.zimbra.cs.db.DbMailItem.create(DbMailItem.java :207)
at com.zimbra.cs.mailbox.Conversation.create(Conversa tion.java:240)
at com.zimbra.cs.mailbox.Mailbox.createConversation(M ailbox.java:5063)
at com.zimbra.cs.mailbox.ZcsMailbox.setConversationId (ZcsMailbox.java:347)
at com.zimbra.cs.mailbox.DeltaSync.syncMessage(DeltaS ync.java:809)
at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:150)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:89)
at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:73)
at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:191)
at com.zimbra.cs.mailbox.ZcsMailbox.sync(ZcsMailbox.j ava:121)
at com.zimbra.cs.mailbox.ZcsMailbox.syncOnTimer(ZcsMa ilbox.java:102)
at com.zimbra.cs.mailbox.SyncMailbox$1.run(SyncMailbo x.java:278)
at java.util.TimerThread.mainLoop(Timer.java:512)
at java.util.TimerThread.run(Timer.java:462)
Caused by: java.sql.SQLException: [SQLITE_CONSTRAINT] Abort due to constraint violation (column id is not unique)
at org.sqlite.DB.newSQLException(DB.java:374)
at org.sqlite.DB.newSQLException(DB.java:378)
at org.sqlite.DB.execute(DB.java:333)
at org.sqlite.DB.executeUpdate(DB.java:354)
at org.sqlite.PrepStmt.executeUpdate(PrepStmt.java:91 )
at com.zimbra.cs.db.DebugPreparedStatement.executeUpd ate(DebugPreparedStatement.java:169)
at com.zimbra.cs.db.RetryPreparedStatement.superExecu teUpdate(RetryPreparedStatement.java:173)
at com.zimbra.cs.db.RetryPreparedStatement.access$800 (RetryPreparedStatement.java:32)
at com.zimbra.cs.db.RetryPreparedStatement$9.execute( RetryPreparedStatement.java:166)
at com.zimbra.cs.db.AbstractRetry.doRetry(AbstractRet ry.java:60)
at com.zimbra.cs.db.RetryPreparedStatement.executeUpd ate(RetryPreparedStatement.java:169)
at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:1 05)
at org.apache.commons.dbcp.DelegatingPreparedStatemen t.executeUpdate(DelegatingPreparedStatement.java:1 05)
at com.zimbra.cs.db.DbMailItem.create(DbMailItem.java :192)
... 13 more

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The infrastructure team and helpdesk are pretty swamped as you can imagine. Is there anything I can do locally to fix my Zimbra Desktop client?

Thanks!
ldickes