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Thread: Failure communicating with remote server. Caused by invalid folder name characters

  1. #1
    robt is offline New Member
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    Default Failure communicating with remote server. Caused by invalid folder name characters

    Problem appear to be caused by non-alphanumeric character in the Exchange folder name. I removed the character in each instance it occured and the update moved to next invalid folder name?

    Would appreciate any comments from anyone whose had this problem and how to get around it if possible?

    I am connecting to SBS Exchange 2003.


    Failure communicating with remote server. Please try again later.

    Debug message: Conversion = 'M'

    Exception:

    com.zimbra.common.service.ServiceException: system failure: Folder sync failed
    ExceptionId:btpool0-10:1306975408632:d5a92040dcc873cb
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:168)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:135)
    at com.zimbra.cs.offline.OfflineImport.importData(Off lineImport.java:94)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:312)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:276)
    at com.zimbra.cs.mailbox.DataSourceMailbox.syncAllLoc alDataSources(DataSourceMailbox.java:441)
    at com.zimbra.cs.mailbox.DataSourceMailbox.sync(DataS ourceMailbox.java:471)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:46)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:294)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:215)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:208)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:390)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Synchronization of folder 'Public Folders/ApplianceConnexionLtd Contacts/100% Members' failedExceptionId:btpool0-10:1306975408632:d5a92040dcc873cb
    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:248)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFailed( ImapSync.java:392)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteF olders(ImapSync.java:274)
    at com.zimbra.cs.datasource.imap.ImapSync.syncFolders (ImapSync.java:236)
    at com.zimbra.cs.datasource.imap.ImapSync.importData( ImapSync.java:163)
    ... 34 more
    Caused by: java.util.UnknownFormatConversionException: Conversion = 'M'
    at java.util.Formatter$FormatSpecifier.conversion(Unk nown Source)
    at java.util.Formatter$FormatSpecifier.(Unknown Source)
    at java.util.Formatter.parse(Unknown Source)
    at java.util.Formatter.format(Unknown Source)
    at java.util.Formatter.format(Unknown Source)
    at java.lang.String.format(Unknown Source)
    at com.zimbra.cs.datasource.imap.RemoteFolder.info(Re moteFolder.java:232)
    at com.zimbra.cs.datasource.imap.ImapFolderSync.syncF older(ImapFolderSync.java:130)
    at com.zimbra.cs.datasource.imap.ImapSync.syncRemoteF olders(ImapSync.java:269)
    ... 36 more

    If issue persists please post description and debug information here.
    Last edited by robt; 06-26-2011 at 08:50 PM.

  2. #2
    phoenix is online now Zimbra Consultant & Moderator
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    Default

    You also need to give details of the version of ZD that's in use.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
    robt is offline New Member
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    Default

    I'm using ZD 7.0.1 b10791 on a windows 7 64bit laptop

    thanks

  4. #4
    jflanigan is offline Zimbra Employee
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  5. #5
    robt is offline New Member
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    Thanks J
    Fantastic!!!!!
    I've just tried beta ZD 7.1.1 and synch is working now and I can see the emails.

    Is the Calendar sync between ZD and Exchange incorporated in 7.1.1?

    many thanks
    Last edited by robt; 07-03-2011 at 07:15 PM.

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