Yahoo Address Book Sync problem

[xxlGuru]

ZD 7.1.1 (Build 10917) Resolved it for me. Thanks

[mattcma]

I have used both Zimbra desktop version 7.1.1 and now 7.1.2 and neither version syncs all my Yahoo contacts. I have about 1400 contacts in my Yahoo account but only 169 got synced into Zimbra and no more. I am using Windows 7 Home premium 64 bit. When I went to set up to resync everything and reentered my password on the Zimbra 'setup' page I got this error message:

: error when sending req at (step 1) Internal reason: unauthonized error (401) at (step 1) .This error is normally caused by a problem with the OAuth parameters attached to your request. The OAuth signature or OAuth Verifier may be incorrect or one of the tokens is in a bad state
Display error details
com.zimbra.cs.offline.util.yc.oauth.OAuthException : error when sending req at (step 1) Internal reason: unauthonized error (401) at (step 1) .This error is normally caused by a problem with the OAuth parameters attached to your request. The OAuth signature or OAuth Verifier may be incorrect or one of the tokens is in a bad state ExceptionId:btpool0-257:1318648832923:fa91476605d5be06 Code: at com.zimbra.cs.offline.util.yc.oauth.OAuthRequest.s end(OAuthRequest.java:107) at com.zimbra.cs.offline.util.yc.oauth.OAuthManager$O AuthCredential.getAccessURL(OAuthManager.java:152) at com.zimbra.cs.offline.util.yc.oauth.OAuthManager$O AuthCredential.access$700(OAuthManager.java:133) at com.zimbra.cs.offline.util.yc.oauth.OAuthManager.g etAccessTokenURL(OAuthManager.java:110) at com.zimbra.cs.offline.jsp.YmailBean.doRequest(Ymai lBean.java:56) at com.zimbra.cs.offline.jsp.FormBean.doRequest(FormB ean.java:150) at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method) at sun.reflect.NativeMethodAccessorImpl.invoke(Native MethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(De legatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at com.sun.el.parser.AstFunction.getValue(AstFunction .java:127) at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206) at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:1001) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_w hen_5(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspx_meth_c_c hoose_0(Unknown Source) at org.apache.jsp.desktop.accsetup_jsp._jspService(Un known Source) at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:109) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:389) at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:486) at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:380) at javax.servlet.http.HttpServlet.service(HttpServlet .java:814) at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:64) at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166) at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79) at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:239) at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157) at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388) at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218) at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182) at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765) at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422) at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230) at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230) at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152) at org.mortbay.jetty.Server.handle(Server.java:326) at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:543) at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:946) at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756) at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218) at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:405) at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:410) at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451) Caused by: com.zimbra.cs.offline.util.yc.oauth.OAuthException : unauthonized error (401) at (step 1) .This error is normally caused by a problem with the OAuth parameters attached to your request. The OAuth signature or OAuth Verifier may be incorrect or one of the tokens is in a bad state ExceptionId:btpool0-257:1318648832921:fa91476605d5be06 Codeauth.Unauthorized at com.zimbra.cs.offline.util.yc.oauth.OAuthException .UNAUTHORIZED(OAuthException.java:44) at com.zimbra.cs.offline.util.yc.oauth.OAuthException .handle(OAuthException.java:71) at com.zimbra.cs.offline.util.yc.oauth.OAuthRequest.s end(OAuthRequest.java:95) ... 45 more

Any clue what might be wrong?

Thanks

Matt

[dywang]

Are you still getting this error ? Yahoo Contact sync needs OAuth for authorization, that's why ZD needs you to input a verify code from yahoo. From your error msg, it seems the authorization process failed at the beginning. I don't know why you can still get some contacts, maybe those are the ones you kept from older version of ZD (when yahoo contacts sync was not broken)?

[mattcma]

Yes, I am still getting this error. When I press "validate and save" and am not even asked for the verify code from Yahoo. I just get this error message that I posted previously immediately. I am not sure when I was able to sync that first set of 169 contacts. Maybe with version 7.1 but I have never used any other previous version.

And NOW I can not even download any of my emails at all. When I press "sync" I get the message that I am off line even though I am not -- but that could be because I am using a super slow internet connection.

[dywang]

This sounds more like a network related problem rather than yahoo contact sync problem.

[mattcma]

I am moving around a lot but even when I had a very fast connection I could not sync yahoo contacts. It is only now with a slow connection that I also can no longer sync any yahoo email at all. Thanks

[dywang]

Could you try a newer version ? If you choose to sync contact, there should be no UI for verify code at first, only after you "validate and sync", the UI will appear.

[mattcma]

Sorry my last post about my version number was not exactly correct. I believe I do currently have the most recent version: "Zimbra Desktop 7.1.2 (build 10978)". Another interesting note about my current problem is that I can now SEND emails from zimbra perfectly fine but I can not receive them any longer. In 7.1.1 the problem was the reverse.

Thanks